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https://www.bt.com/help/home/complaints.html
Tell us which BT service you want to complain about so we can give you the right help as quickly as possible. ... You can read more about how we handle complaints in our Customer Complaints Code of Practice. ... You can specify an alternative delivery address and special delivery instructions when you place your broadband order.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT: how to make customer services listen to your complaint Save ... It will investigate customer complaints and its decision is binding, so BT would have to pay up if it found in your favour.
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line. Contact us. Need some help with a BT service or product? ... Broadband Mobile Landline Sport TV Account & Billing Security Email Moving Home Complaints ...
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
http://www.btcomplaint.com/contact-numbers-and-addresses-for-complaining-to-bt-customer-service/
One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints and researched other forums and come up with a list of BT customer service numbers, BT contact numbers and BT complaints addresses.
https://www.resolver.co.uk/companies/bt-complaints/contact-details
Resolver can help you send your complaints to BT, It’s quick, simple and totally free Contact BT now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. ... However, if you'd rather complain directly, you can use the above address to contact BT. Want to start a complaint about BT? Raise it for free via ...
https://business.forums.bt.com/t5/Archive/Complaint-address/td-p/17724
Can anyone confirm that the following address is the correct one for a written complaint. Alexander Bain House 15 York Street Atlantic Quay GLASGOW G2 8LA I am an e-saver customer and fear the above may not be the right address for e-saver. My complaint is about billing for both the broadband an...
https://www.bt.com.au/personal/contact-us/feedback-complaints.html
BT Financial Group is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way. ... Feedback and Complaints BT phone number ...
http://www.btcomplaint.com/bt-complaints-procedure/
Having read the BT complaints procedure we now know why BT staff don’t have to deal with a complaint quickly. We receive many BT complaints on this website about this very issue. We have to wait 8 weeks before referring to an independent body.
http://phonebt.com/bt-complaints/
Alternative BT Complaints number other than 150 or 151 are here. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses.
https://forums.moneysavingexpert.com/discussion/2295029/email-address-of-bt-complaints-department
Feb 24, 2010 · There doesn’t appear to be an email address to write to complain on BT’s website, typical of BT, but there is “Live Chat” in the Contact BT section. I used Live Chat when I had a query regarding my final bill after leaving BT for TalkTalk. In fairness to BT, I must say I …
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · The punchline, of course, is that you can only get the details of these people by asking BT - and I asked them 3 or 4 times to provide the details and they just refused. And I don't think Watchdog would be interested - they must get hundreds of complaints about BT each day and it's been that way for years - it's hardly breaking news for them.
https://www.ofcom.org.uk/complain-to-ofcom
Ofcom may be able to help you complain about or report issues relating to phone and postal services and TV or radio programmes. Click on the boxes below to direct your complaint to the right place.
https://www.complaintsdepartment.co.uk/bt/
BT Group PLC Trading as BT. Registered in England and Wales with number 4190816. BT Group plc, trading as BT, is a British multinational telecommunications services company headquartered in London, United Kingdom. It is one of the largest telecommunications services companies in the world and has operations in over 170 countries.
https://community.bt.com/t5/Archive-Staging/Formal-Complaints-Ombudsman-Services/td-p/1192480
BT are still no closer to resolving my issue. Being passed from department to department. i am now being told i can’t cancel my contract without paying £350 for breach of contract. I have called complaints department every day and they say the lady who is dealing with my request (Lynn Bailey) will call be back before 5pm…. This is ongoing….
https://www.exbtengineers.com/complaints-bt/
The email address format is [email protected] “At 9am this morning I had a personal reply from the Chief Executive of BT Retail. 30 minutes later I was contacted by the High Level Complaints BT team who offered a refund and compensation”. BT High Level complaints number used to be 0800 731 2762.
https://community.bt.com/t5/Archive-Staging/Customer-Complaints/td-p/533030
What is the address to write to with a formal complaint. Both email and postal would be good as both forms of communication can be copied to other parties with an interest such as the regulator etc. This information really should be easy to find via the BT website but it is most cetainly not!
https://www.btplc.com/thegroup/contactbt/index.htm
Contact us Home. Visit our home contact page on bt.com, where we’ll put you in touch with the right team.. Residential customers can also contact us via Twitter at BTCare . Business. Call 152 from a BT land line or 0800 800 152 from non BT lines or mobiles.. Text phone users can contact BT by prefixing the number with 18001 e.g. 18001 020 7356 5000.. Business customers can also contact us ...
https://www.resolver.co.uk/companies/bt-complaints
BT Business Billing. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of BT complaints. If your complaint is not resolved by BT, you can then package it up and send it to the Ombudsman Services: Communications.
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