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https://rppa-appr.ca/eng/file-air-travel-complaint
Complaints about the land part of a tour package or services offered by a tour operator also fall under provincial jurisdiction. Complaints related to the air part of your tour package are accepted by the CTA. File a complaint. Bilingual service. Only Air Canada is subject to Canada's Official Languages Act.
https://rppa-appr.ca/eng/
Your travel agency or tour operator (including on-line reservations) must be registered with a provincial authority in Canada in order to help you. Complaints about the land part of a tour package or services offered by a tour operator also fall under provincial jurisdiction.
https://www.otc-cta.gc.ca/eng/what-you-need-know-when-your-air-travel-disrupted-1
CTA Air Travel Complaints. If your travel has been disrupted and you're not satisfied with how an airline resolved your issue, you can file a complaint, with the Canadian Transportation Agency (CTA).The CTA can help resolve complaints about air travel within, to and from Canada.
https://www.otc-cta.gc.ca/
The Canadian Transportation Agency is the country's longest-standing independent, expert tribunal and regulator Our organization and mandate Our legislation Our publications Our performance
https://www.catsa-acsta.gc.ca/en/canadian-transportation-agency-cta
Canadian Transportation Agency (CTA) You should contact the Canadian Transportation Agency if you need to make the following complaints: Air travel complaints (flight delays, cancellations, schedule changes, lost/damaged/delayed baggage, getting bumped due to overbooking)
https://www.cbc.ca/news/politics/airline-passenger-protections-rights-1.3718790
Air passengers with complaints urged to contact Canadian Transportation Agency The federal agency in charge of resolving disputes between airlines and passengers is working to streamline and...
https://otc-cta.gc.ca/eng/consultation/air-passenger-protection-regulations
In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different circumstances.
https://www.canada.ca/en/transportation-agency.html
Canadian Transportation Agency The Canadian Transportation Agency is an independent, quasi-judicial tribunal and economic regulator. It makes decisions and determinations on a wide range of matters involving air, rail and marine modes of transportation under the authority of Parliament, as set out in the Canada Transportation Act and other legislation.
https://www.canada.ca/en/news/archive/2004/10/report-released-air-travel-complaints-canada.html
The Air Travel Complaints Program is part of the Canadian Transportation Agency, an independent quasi-judicial tribunal that regulates various modes of transportation under Government of Canada jurisdiction, including air, marine and rail. -30- For more information, please contact: Jadrino Huot Senior Communications Adviser (819) 953-9957 The Canadian Transportation Agency is online at www.cta…
https://www.tc.gc.ca/en/services/aviation.html
Nov 06, 2019 · Medical fitness of pilots and air traffic controllers, fatigue management systems. Training of pilots and aviation personnel Instructor guides, curriculum requirements, training organization accreditation, creating air operator manuals, training devices.
https://www.otc-cta.gc.ca/eng/accessibility
Since 1988, the Canadian Transportation Agency has had a mandate to protect the human right of persons with disabilities to an accessible transportation network. We can resolve individual complaints about accessibility through facilitation, mediation or adjudication.
https://otc-cta.gc.ca/eng/publication/departmental-results-report-2016-2017
These efforts contributed to a dramatic rise in the number of individuals seeking the CTA's assistance, particularly with respect to air travel and accessible transportation issues: in 2016-2017, we received an average of nearly 300 air travel complaints per month, a growth of over 300 per cent from 2015-2016, and we resolved 69 complaints from travellers with disabilities regarding accessibility issues – an increase …
https://services2.otc-cta.gc.ca/eng/form/accessibility-complaint-form
CTA PPU 014 Air Travel Complaints; We want to protect you, so please do not include sensitive personal information including your Social Insurance Number, personal financial data and credit card numbers. Security of Your Information. Our online form uses a secure method to encrypt and send your information electronically to the Agency.
https://www.flyertalk.com/forum/air-canada-aeroplan/506063-air-canada-ombudsman.html
Dec 20, 2005 · On February 23, 2005, Finance Minister Ralph Goodale announced, in connection with the Budget, that the position of Air Travel Complaints Commissioner would be eliminated, but the Canadian Transportation Agency would retain responsibility for the air travel complaints program.
https://www.canada.ca/en/transportation-agency/news/2019/07/new-air-passenger-protection-regulations-now-in-force.html
Jul 15, 2019 · July 15, 2019 – Gatineau, QC – Canadian Transportation Agency. Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet certain obligations towards passengers, such as:
https://www.canada.ca/en/transportation-agency/news/2020/02/cta-opens-inquiry-into-complaints-regarding-reasons-for-flight-delays-or-cancellations.html
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations. On December 15, 2019, the flight delay and cancellation provisions of the Air Passenger Protection Regulations (APPR) came into force.
https://services.otc-cta.gc.ca/eng
Do you have a dispute related to the federal transportation network? We may be able to help. How? As a tribunal, the Agency can resolve disputes by making decisions like a court but we have many other dispute resolution tools at our disposal.
https://www.tico.ca/consumers/file-a-complaint
Complaints against an Airline: Airlines are not covered by provincial travel legislation. They are federally regulated. You can contact the Canadian Transportation Agency (CTA) to …
https://globalnews.ca/news/6548307/canadian-transportation-agency-investigation-passenger-complaints-flight-delays/
The Canadian Transportation Agency has launched an investigation into complaints from air passengers alleging that airlines are not accurately reporting the reasons for flight delays or...
https://altnewscoin.com/world-news/canadian-transportation-agency-opens-investigation-into-air-passenger-complaints-over-flight-delays/
The Canadian Transportation Agency has launched an investigation into complaints from air passengers alleging that airlines are not accurately reporting the reasons for flight delays or cancellations.
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