Canterbury City Council Complaints Procedure

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Complaints procedure Make a complaint Canterbury City ...

    https://www.canterbury.gov.uk/info/20074/about_the_council/152/make_a_complaint/2
    Complaints procedure Any dissatisfaction with a council service is a complaint. You can make a complaint in the way that best suits you – online, in person, by phone, or by letter – this may be directed straight to the service area, or via the customer contact centre.Author: David Newell

Make a complaint to the council - Canterbury City Council

    https://www.canterbury.gov.uk/info/20074/about_the_council/152/make_a_complaint/
    Make a complaint to the council We want to provide a good service to everyone but things can go wrong. If this happens we want to know about it so that we can put it right and stop it from happening again.Author: David Newell

Canterbury City Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/canterbury-city-council-complaints/contact-details
    Resolver can help you send your complaints to Canterbury City Council, It’s quick, simple and totally free Contact Canterbury City Council now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.

How to Complain - Local Government Ombudsman

    https://www.lgo.org.uk/make-a-complaint
    You should go through all stages of their complaints procedure. See our Top tips for making a complaint. 2. Complain to us ... This should usually be within 12 weeks but may be longer for social care complaints that follow a statutory process. ... Some hints on how to …

Canterbury City Council complaints email & Phone number

    http://thecomplaintpoint.co.uk/canterbury-city-council-complaints-email-phone-number
    Apr 04, 2019 · Get verified information about Canterbury City Council complaints email & Phone number. If you wish to complain to Canterbury City Council, call the complaints line on 01227 862 000. There are full contact details and information about the complaint …

How to complain - Local Government and Social Care Ombudsman

    https://www.lgo.org.uk/make-a-complaint/how-to-complain
    You should go through all stages of the organisation’s complaints process. If your complaint is still not sorted out, or you have not had a response within a reasonable time, you can come to us. We think up to 12 weeks is usually a reasonable time but this may be longer for complaints about social care, which follow a statutory process.

Complaints Procedure Policy statement - Canterbury

    https://www2.canterbury.gov.uk/media/1237331/Complaints-procedure-for-website.pdf
    Complaints Procedure Policy statement At Canterbury City Council we aim to continually improve the services we provide. All feedback received from customers helps us do this - particularly complaints, as they highlight specific areas where we can improve. Definition of a complaint Any dissatisfaction with a council service is a complaint.

Policies and codes - City of Canterbury Bankstown

    https://www.cbcity.nsw.gov.au/council/policies-plans/policies-and-codes
    Click on the buttons below to access policies relating the former Bankstown and Canterbury City Councils: FORMER BANKSTOWN CITY COUNCIL POLICIES FORMER CANTERBURY CITY COUNCIL POLICIES Contact For more information regarding Council's policies, contact our Customer Service Centre on 9707 9000.

Complaints - stgbc.org.uk

    https://www.stgbc.org.uk/complaints/
    Our complaints procedure is: Stage One. In the first instance, STG as the local authority building control provider for (Canterbury City Council, Gravesham Borough Council, Medway Council and Swale Borough Council) will investigate the complaint and will make every effort to get the matter sorted at stage one.

Report a noise nuisance to your council - GOV.UK

    https://www.gov.uk/report-noise-pollution-to-council
    Report a noise nuisance to your council If you’re having a problem with noise like loud music, noisy pubs, rowdy parties or barking dogs in your neighbourhood, your council can help you.

School Documents The Canterbury Centre

    https://canterbury.salfordpru.org.uk/information/school-documents/
    Welcome to Salford Pupil Referral Units. Exclusion from school - help and support. There are four different pupil referral units (PRU) in Salford.

Policy CANTERBURY CITY COUNCIL 23-032 Register

    https://www.icac.nsw.gov.au/ArticleDocuments/740/EXHIBIT%20298.PDF.aspx
    Canterbury City Council Code of Conduct. page 1 Reviewed 20January 2005 1 Introduction Astrongethicalculture The City of Canterbury is a great place to live and work and we want to see this continue in the future. We are a responsible and customer-focused council serving thepeople of Canterbury, and we

Complaints Policy – Blean Parish Council

    https://www.bleanpc.kentparishes.gov.uk/complaints-policy/
    BLEAN PARISH COUNCIL. Handling Complaints – The following is Blean Parish Council’s Code of Practice in Handling Complaints: 1. On receipt of a complaint concerning the procedures or administration of Blean Parish Council to either a Councillor or the Clerk and if it is not possible to deal fully satisfactorily with it, the complainant shall be asked to put the complaint in writing to the ...

City of Canterbury Bankstown

    https://www.cbcity.nsw.gov.au/
    Located in Sydney, south-west of the CBD, the City of Canterbury Bankstown is a treasure chest full of exotic foods, unique shops and diverse cultures.

Welcome to East Kent Housing East Kent Housing

    https://www.eastkenthousing.org.uk/
    Fire Safety Advice See how you can reduce the risk of a fire. You may think that a fire will never happen in your home, and hopefully that will be the case, but to make sure – we want you to be aware of the fire risks in your home and what you can do to reduce them.

Trading standards Complaints Resolver

    https://www.resolver.co.uk/service_types/trading-standards-complaints
    Trading standards complaints If you want to complain about a problem that relates to Trading standards, you can use Resolver to make the process simpler. ... Canterbury City Council. Cardiff Council. Carlisle City Council. Carmarthenshire County Council. Castle Point Borough Council. Central Bedfordshire Council. Ceredigion County Council.

Subject: Finding of Maladministration against Canterbury ...

    http://meetings.eastkenthousing.org.uk/mgconvert2pdf.aspx?id=2560
    Subject: Finding of Maladministration against Canterbury City Council Director/Head of Service: Head of Housing ... A tenant referred to as Dr Lloyd made several complaints to the Council and Serco ... Complaints procedure – gives service users the opportunity to complain to the Local ...

Unreasonable Customer Behaviour Policy - canterbury.gov.uk

    https://www2.canterbury.gov.uk/media/984215/ccc-unreasonable-customer-behaviour-policy.pdf
    Canterbury City Council 18 / 3 / 2015 p 5 Options for action Restrictions will be tailored to deal with the individual circumstances and may include one or more of the following (the list is not exhaustive): Refusing to register and process further complaints/requests about the same or similar matters

Code of Conduct - City of Canterbury

    http://www2.canterbury.nsw.gov.au/meetings/resources/documents/CL220911ORItem5.pdf
    The Local Government Act 1993 requires every council to adopt a code of conduct that incorporates the provisions of The Model Code of Conduct for Local Councils in NSW. This Code of Conduct uses the Model Code of Conduct as a basis, and supplements it with …



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