Cardiff Council Complaints Procedure

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Comments, complaints and compliments - Cardiff.gov.uk

    https://www.cardiff.gov.uk/ENG/Home/Contact-us/Comments-complaints-and-compliments/Pages/default.aspx
    new cardiff > ENG > Home > Contact us > Comments, complaints and compliments. Comments, complaints and compliments Your feedback helps us to improve our services. If you would like to send us your comments on any aspect of council services please co ntact us. ... All Councillors at Cardiff Council are subject to a Code of Conduct (110kb PDF) ...

Cardiff Council - Croeso i Gyngor Caerdydd

    https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Make-a-complaint-or-comment-about-Social-Services/Pages/default.aspx
    Making a complaint or comment about Social Care services If you are getting help or support or are in any way involved with Cardiff’s Social Care services (either Children’s or Adults) and you have something to tell us then we’d like to hear from you. ... Social Services Complaints Officer ... Cardiff Patients Council (mental health) 029 ...

CITY OF CARDIFF COUNCIL SOCIAL SERVICES COMPLAINTS …

    https://cardiff.moderngov.co.uk/documents/s9018/Item%208%20-%20App%202%20Social%20Services%20Complaints%20Policy%20and%20Procedure%20v1.1.pdf
    CITY OF CARDIFF COUNCIL SOCIAL SERVICES COMPLAINTS POLICY & PROCEDURE. 2.CH.841 v1.1 ... 1.1 The City of Cardiff Council is committed to dealing effectively with any ... complaints procedure will be enclosed with the acknowledgement.

Student complaints procedure - Cardiff University

    https://www.cardiff.ac.uk/public-information/students-applicants/complaints
    Independent advice. The Office of the Independent Adjudicator for Higher Education (OIA) runs an independent scheme to review student complaints.. Cardiff University is a member of this scheme. If you are unhappy with the outcome you may be able to ask the OIA to review your complaint.

City of Cardiff Council Complaints

    https://www.complaintsdepartment.co.uk/city-of-cardiff-council/
    Initial complaints should be directed to City of Cardiff Council directly. You can find contact details for City of Cardiff Council above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of City of Cardiff Council as these comments will not be approved.

Understand how your council works: Make a complaint - gov.uk

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

Swansea - Making a complaint

    https://www.swansea.gov.uk/complaints
    Swansea Council recognises that in order to meet the needs and concerns of local people, the monitoring of complaints is a valuable resource in its requirement to continually improve services. To get your complaint or request to the right person, please select a link below if it relates to you. ... Corporate complaints procedure

Report a noise nuisance to your council - GOV.UK

    https://www.gov.uk/report-noise-pollution-to-council
    Report a noise nuisance to your council If you’re having a problem with noise like loud music, noisy pubs, rowdy parties or barking dogs in your neighbourhood, your council can help you.

Cardiff Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/cardiff-council-complaints/contact-details
    How to complain about Cardiff Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Complaints and Compliments - Vale of Glamorgan

    https://www.valeofglamorgan.gov.uk/en/our_council/Complaints-and-Compliments.aspx
    Complaints and Compliments If you have a concern, complaint or a compliment about one of our services we want to hear about it. A complaint could include: Failure of the council to provide a service; A delay in responding (or no response) to your request in the specified timescale

Our policies and procedures - Public information - Cardiff ...

    https://www.cardiff.ac.uk/public-information/freedom-of-information/publication-scheme/policies-and-procedures
    Complaints regarding the publication scheme or requests for information Records management and personal data policies This will include information security policies, records retention, destruction and archive policies, and data protection (including data sharing) policies.

Complaints / Compliments - carmarthenshire.gov.wales

    https://www.carmarthenshire.gov.wales/home/council-services/contact-us/complaints-compliments/
    If you have a concern, raise it with the person you’re dealing with or contact the Council as soon as possible. We will look into the matter and try to resolve it for you. We will get back to you within 10 working days. ... Customer Complaints & Compliments Procedure (264KB, pdf) Feedback. Ask a question .

Contact Us - Cardiff Bus

    https://www.cardiffbus.com/contact
    Use our feedback form for comments or lost property Open feedback form. Talk to us on Social Media. Call us 029 2066 6444. Email us [email protected]. Write to us Cardiff Bus Leckwith Depot & Offices Sloper Road Leckwith

Cardiff Council Annual Complaints Report 2016-17

    https://cardiff.moderngov.co.uk/documents/s18213/Cabinet%202%20November%202017%20Annual%20Complaints%20Report%202016-17%20App.pdf
    Cardiff Council Annual Complaints Report 2016-17 [email protected] 4 Complaints for Cardiff Council in 2016-17 A total of 1,787 complaints were recorded during 2016/17. This is a 23.5% decrease from the previous year, when 2,335 complaints were recorded. Complaints received per 1,000 of …

Complaints Procedure - Cardiff High School

    https://www.cardiffhigh.cardiff.sch.uk/attachments/download.asp?file=2577&type=pdf
    with appropriate staff of the school, as described in points 1 – 4 of the Complaints Procedure (General) Policy, have failed to resolve the matter. 2. In accordance with the County Council of the City and County of Cardiff Complaints Procedure, the formal complaint will have been set out in writing and submitted to the Chief Schools’ Officer.

Complaints Procedure - cardiffhigh.cardiff.sch.uk

    https://www.cardiffhigh.cardiff.sch.uk/attachments/download.asp?file=2576&type=pdf
    CARDIFF HIGH SCHOOL COMPLAINTS PROCEDURE (General) Rationale • Cardiff High School values the good relations it enjoys with its parents and community. These good relations are based on a respect for what the school is achieving, on good communications and the provision of …

Complaints procedures for school governing bodies in Wales

    https://gov.wales/sites/default/files/publications/2018-03/complaints-procedures-for-school-governing-bodies-in-wales-guidance.pdf
    complaints procedure at Annex 1. Used properly, it should help eliminate common problems that arise from complaints handling. The model complaints procedure was prepared by a working party experienced in complaints handling led by Governors Wales. It˚included local authorities, the Children’s Commissioner for Wales and the Welsh˚Government.

Complaints Procedure St David's C.I.W. Primary School

    http://www.stdavidsprm.cardiff.sch.uk/complaints-procedure/
    Complaints Procedure St. David’s welcomes any parents/carers into school to discuss any concerns they may have. An appointment can be made via the school office and most issues can be resolved quickly.

Concerns and formal complaints policy - Bridgend CBC

    https://www.bridgend.gov.uk/my-council/customer-services/formal-complaints/
    The public is able to raise complaints with the Council’s compliance with the Welsh Language Standards under this Complaints Procedure using the process described. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint.

Complaints - Cardiff Childrens Services - Where You Stand

    https://whereyoustand.org/local-area-info/item/complaints-cardiff-childrens-services
    Where You Stand - information for parents, carers disabled children and adults with learning difficulties in Cardiff and the Vale of Glamorgan Complaints - Cardiff Childrens Services Home



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