Care Complaints Procedure

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Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Complain about a service or provider Care Quality Commission

    https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
    Complaints about adult social care. If the care is funded or arranged by a council, you can make a complaint to your council if it pays for your care. If you are unhappy with the outcome of your complaint, you can contact the Local Government and Social Care Ombudsman.

Care homes Our complaints policy Care UK

    https://www.careuk.com/care-homes/how-are-we-doing/our-complaints-policy
    Care UK supports the Local Government and Social Care Ombudsman’s initiative to provide a single statement that summarise how care providers will look into complaints, to view this statement please click here. Making a complaint. If you are dissatisfied with any part of our service, please talk to us.

Complaints - Care Inspectorate

    https://www.careinspectorate.com/index.php/complaints
    Complaints One of the most important ways for us to make sure care services improve is by listening to your concerns. These may be about a care service or about the Care Inspectorate. For more information, you can read unhappy about a care service? 'How we deal with concerns and complaints' explains the process. How to make a complaint

Complaints Procedure - My Homecare

    https://www.myhomecare.co.uk/complaints-procedure/
    Complaints Procedure Verbal complaints. 1. My Homecare accepts that all verbal complaints, no matter how seemingly unimportant, must be taken seriously. 2. My Homecare branch who receive a verbal complaint are expected to seek to solve the problem. 3. Staff are expected to remain polite, courteous, sympathetic and professional to the complainant.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs

How to complain about a care home Age UK

    https://www.ageuk.org.uk/information-advice/care/arranging-care/care-homes/problems-with-a-care-home/
    The Care Quality Commission is the regulator for social care services. They inspect care homes and provide them with ratings. They do not investigate individual complaints against care homes. However you can contact them to let them know your concerns and to tell them that you are raising a complaint against a care home.

How to Make a Complaint About a Care Home

    https://www.carehome.co.uk/advice/complaints
    Information on how to make a complaint about a care home. For complaints, we suggest that you contact the manager or owner in question directly with your complaint and failing that you follow the complaint procedures on the relevant regulatory authority website, links to which can be found below.

The complaints process Aged Care Quality and Safety ...

    https://www.agedcarequality.gov.au/making-complaint/complaints-process
    We can help you with concerns and complaints about a service provider’s responsibilities under the Aged Care Act 1997 or under their unding agreement with the Commonwealth. Some concerns we can assist with include: health care, for example wound care, medication and care assessment

Complain about a care service Care Information Scotland

    https://careinfoscotland.scot/topics/your-rights/complaints-and-feedback/complain-about-a-care-service/
    The Care Inspectorate regulates and inspects all care services in Scotland. If you've raised your concern directly with your service provider and you're not satisfied with the outcome, you can ask the Care Inspectorate to investigate your complaint.. The Care Inspectorate encourages people to raise a complaint directly with the service provider first, but if there are reasons why you would not ...

Complaints Procedures Department of Health

    https://www.health-ni.gov.uk/articles/complaints-procedures-doh
    The procedures set out below explains how you can make a complaint about the quality of our services. Please note that there are separate complaints procedures in place for any dealings with health and social care organisations outlined below. Informal Procedure

Raise a concern Care Inspectorate Wales

    https://careinspectorate.wales/contact-us/raise-concern
    Each service provider is required to have their own complaints procedure. We suggest first, that you contact the provider directly to resolve your complaint. If you’re still unhappy. If after exhausting the care provider complaints procedure you remain unhappy we may consider the issues and look at these as part of our inspection process.

Complaints Procedure – Car Care Plan

    https://carcareplan.com/complaintsprocedure/
    Complaints Procedure If your complaint is about the way a policy was sold to you. If at any time you have any query or complaint regarding the way the policy was sold, you should refer to the insurance intermediary that sold the policy to you.

Complaints procedure Portman Dental Care

    https://www.portmandentalcare.com/complaints-procedure
    Complaints procedure. At Portman Dental Care we pride ourselves on the high quality of care we provide our patients. Our aim is to look after you as we wish to be looked after ourselves. However, if you have any concerns or comments regarding your dental care, we will address these as a matter of priority.

How to file a complaint (grievance) Medicare

    https://www.medicare.gov/claims-appeals/how-to-file-a-complaint-grievance
    Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

Complaints about care services

    https://www.careinspectorate.com/index.php/news/4112-complaints-about-care-services
    Anyone with a concern about the care they or a loved one access is being encouraged to flag them up to help services improve. The message comes as the Care Inspectorate, Scotland’s social care scrutiny and improvement body, simplifies its complaints procedure to make it easier to access and use.

The Adult Social Care Complaints Procedure The ...

    https://www.birmingham.gov.uk/info/50172/comments_compliments_and_complaints/1928/the_complaints_process/3
    Unhappy with your response. You will be told when you have exhausted the Council’s complaints procedure. If you are still unhappy with the response received, you may want to ask the Local Government and Social Care Ombudsman to consider your complaint.

Complaints Procedure - Healthcare

    https://www.healthcare.gg/complaints-procedure/
    We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible, ideally on the day.

Social care complaints procedure - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/social-care-complaints-procedure/
    Adult social care is usually very good, but sometimes things can go wrong. Every organisation that provides care, or buys (commissions) care services, must have a clear procedure that you can use to complain about things you’re not happy with. This page tells you more about the procedure and who ...

Complaints - Maryland Department of Health

    https://health.maryland.gov/ohcq/Pages/Complaints.aspx
    Health Consumer Complaints. If you have concerns about your health care or treatment, you have the right to make a formal complaint with the Office of Health Care Quality. If …



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