Cbp.Gov Complaints

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How CBP Handles Traveler Complaints - cbp.gov

    https://www.cbp.gov/travel/customer-service/handle-complaints
    U.S. Customs and Border Protection currently has in place four primary programs to address and respond to customer complaints and compliments. They are the Passenger Service Representatives, Comment Cards, CBP INFO Center, and a program where port directors and supervisors personally respond to telephone and verbal complaints.

Submit a Complaint or Concern - U.S. Customs and Border ...

    https://help.cbp.gov/s/complaints
    My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience at ...

EEO Complaint Process U.S. Customs and Border Protection

    https://www.cbp.gov/about/eeo-diversity/complaint-process
    The formal complaint must be filed with CBP’s Complaints Management and Investigations Group at the address listed below, within 15 calendar days of receipt of the “Notice of Right to File a Discrimination Complaint (NORTF):" U.S. Customs and Border Protection

CBP Customer Service

    https://helpspanish.cbp.gov/s/complaints
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cbp.gov Customer Service, Complaints and Reviews

    https://complaintsweb.com/cbp.gov/
    cbp.gov complaints and reviews. Contact Information., Phone number: +1 (313) 496-2155.Submit your complaint or review on cbp.gov.

Submit a Complaint or Concern - help.cbp.gov

    https://help.cbp.gov/s/complaints?language=es
    Mi queja está relacionada con mi experiencia al llegar o salir de los Estados Unidos Mi queja está relacionada con mi experiencia con una Oficina de Aduanas y Protección Fronteriza de los Estados Unidos en un aeropuerto, puerto marítimo o puerto de entrada fronterizo terrestre Mi queja está relacionada con mi experiencia con un agente mientras viajo a través de un punto de control de la ...

Still No Action Taken: Complaints Against Border Patrol ...

    https://www.americanimmigrationcouncil.org/research/still-no-action-taken-complaints-against-border-patrol-agents-continue-go-unanswered
    “No action” was the outcome of many complaints against Border Patrol agents that alleged serious misconduct, such as running a person over with a vehicle, making physical threats, sexually assaulting a woman in a hospital, and denying medical attention to children. The number of complaints filed varied widely by location.

The Department of Homeland Security (DHS) has many …

    https://www.dhs.gov/sites/default/files/publications/DHS%20Complaint%20Avenues%20Guide_April%202015.pdf
    For complaints about your experience while clearing customs and immigration, including concerns about the inspection process, facilities, and penalties assessed, contact the CBP INFO Center. An online complaint form is available at help.cbp.gov. Or contact: Phone: 877 …

Global Entry Program Better Business Bureau® Profile

    https://www.bbb.org/us/ca/newport-beach/profile/administrative-services/global-entry-program-1126-1000058952
    The real CBP.gov website only charges $100 for a global entry application. ... and understand that the nature of complaints and a firm's responses to them are often more important than the number ...

The Department of Homeland Security (DHS) has many …

    https://www.dhs.gov/sites/default/files/publications/dhs-complaint-avenues-guide_10-03-12_0.pdf
    Oct 03, 2012 · U.S. Department of Homeland Security Washington, DC 20528 The U.S. Department of Homeland Security (―DHS‖ or ―Department‖) has many avenues for the public to make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances.

Scam Alert: Applying for Global Entry? Look Out for ...

    https://www.bbb.org/article/news-releases/19729-scam-alert-applying-for-global-entry-look-out-for-misleading-sites
    Apr 04, 2019 · You do a web search for the Global Entry application. The official CBP.gov website appears high up in your results. But also listed is another website, likely an ad, that has been skillfully ...

US Customs and Border Protection Reviews Glassdoor

    https://www.glassdoor.com/Reviews/US-Customs-and-Border-Protection-Reviews-E41481.htm
    Glassdoor has 175 US Customs and Border Protection reviews submitted anonymously by US Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if US Customs and Border Protection is right for you.1/5(165)

OIG-18-68 - Most Complaints about CBP's Polygraph Program ...

    https://www.oig.dhs.gov/sites/default/files/assets/2018-07/OIG-18-68-Jul18.pdf
    Complaints about Polygraph Exams Although 87 percent of applicants do not even make it to the polygraph phase (see appendix C for more information), CBP’s polygraph program is still identified as an impediment to the hiring process, and complaints about the program persist. We reviewed CBP’s complaints to determine their validity and

e-Allegations Submission

    https://eallegations.cbp.gov/
    Thank you for visiting the U.S. Customs and Border Protection e-Allegations portal. Here you can report on suspected violations of U.S. Customs Law and related illicit trade activities. In filing your allegations, please be as specific, detailed, and concise as possible to help expedite your complaint.

Complaint against CBP - worthwhile or not? - Page 2 ...

    https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not-2.html
    Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - Originally Posted by jphripjah For what it's worth, they can absolutely identify the officer in question. Every time you are referred to secondary inspection, an electronic report is created identifying the …

Scam Alert: Fake Global Entry Sites Dupe Travelers

    https://cboardinggroup.com/scam-alert-fake-global-entry-sites-dupe-travelers/
    Apr 13, 2019 · The Better Business Bureau (BBB) published an new scam alert earlier this month about fake Global Entry sign up sites duping travelers into giving money and personal information. Global entry... Read more »

U.S. Customs and Border Protection USAGov

    https://www.usa.gov/federal-agencies/u-s-customs-and-border-protection
    U.S. Customs and Border Protection. Customs and Border Protection prevents people from entering the country illegally, or bringing anything harmful or illegal into the United States.

Fraud Warning - State

    https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/fraud.html
    Anti-Fraud Tips for Applicants. When entering the U.S. Diversity Visa Lottery, the most basic way to ensure you are not scammed or your entry is not disqualified is to read and follow the instructions at the Diversity Visa Program page on travel.state.gov. Just as important is to be honest!

Fraud and scams Consumer Financial Protection Bureau

    https://www.consumerfinance.gov/consumer-tools/fraud/
    Losing money or property to scams and fraud can be devastating. Our resources can help you prevent, recognize, and report scams and fraud.

Department of Homeland Security Complaint Process ...

    https://immigrationforum.org/article/department-homeland-security-complaint-process/
    Jul 05, 2011 · Frequently Asked Questions about DHS Complaint Processes Q: What type of Complaints doe the DHS Office for Civil Rights and Civil Liberties (CRCL) review and assess? A: The CRCL reviews and addresses complaints involving abuses of civil rights and civil liberties by employees and officials of all of the Department of Homeland Security components, including Immigration and … Continued



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