Chicago Metra Complaints

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Contact Us Metra
    To contact us regarding a customer service complaint, a service issue or any other issue, you may use our "Contact Us" form below. If you have a customer service complaint, please include relevant information about the line, train and/or station you were using, the date and time of the issue and, if you know it, the name or description of the Metra employee involved.

Metra Rail Customer Service, Complaints and Reviews
    Mar 02, 2018 · Metra Rail Complaints & Reviews. Verified Company. Metra Rail Customer Care Service available. Metra Rail Chicago — disrespectful and rude conductor behavior. Here's a copy of the email I sent to the complaints department 2 days ago. I was promised a call about this yesterday, but received none. To Whomever This May Concern, I...1/5(5)

Metra Metropolitan Rail - West Loop - Chicago, IL
    Metra is the premier commuter rail system in the United States. Eleven lines serve the six county Chicago metropolitan area with safe, convenient and fast service radiating from the Chicago Central Business District. Metra provides a fare structure based on distance traveled.3/5(199)

Title VI Complaint Process Metra
    Title VI Complaint Process . ... Metra reserves the right to reject complaints not timely filed. Complaints may be filed with Metra in writing and be addressed to: Metra Office of Business Diversity & Community Relations Attn: Title VI Manager 547 W. Jackson, Blvd. Chicago, IL 60661 312-322-8093 fax. Complaints may also be sent via e-mail to: ...

Contact Us & Customer Service - CTA
    Click to open menu Click to go to the Chicago Transit Authority homepage Click ... to send commendations or make complaints, contact our Customer Service department. ... hotline. call (312) 836-7000 for the RTA Travel Information Center for detailed schedule and trip plans on CTA, Metra and Pace or see Trip Planning to plan a trip online ...

Metra Reviews Glassdoor
    Managers typically are not very good. They walk around with a "god" complex (note the little "g") because METRA is afraid to discipline any of them. Manager's NEVER get fired. They hire flunkies from other Railroads and they stay there because Mediocre is the norm for METRA. Beyond the trades not much room for advancement.3/5(51)

Metra Rail - Not the best way to travel Review 401272 ...
    Aug 11, 2019 · Consumer complaints and reviews about Metra Rail Chicago, Illinois. Not the best way to travel. ... I informed the Chicago Police Dispatch that the conductor is refusing to stop the train for police assistance.I was asked by dispatch if the party was injured or if there were weapons and I informed them that there were no apparent injuries nor ...

Metra apologizes for crowding on BNSF line since schedule ...
    Jun 12, 2018 · Metra commuters board a BNSF Railway train at Chicago's Union Station in September 2017. Some BNSF trains in June 2018 have been overcrowded after Metra instituted schedule changes.

Metra - Commuter Rail (Chicago) - 2020 All You Need to ...
    Feb 05, 2020 · Metra trains are perfect for getting from deep in the suburbs to chicago at a top speed of 80 MPH! In the train there are two floors, bathrooms,cofortable seats and air conditioning.And the stations have waiting rooms.3.5/5(89)

Contact Customer Service Ventra
    For immediate needs, please call the Ventra Customer Call Center at 1.877.NOW.VENTRA (1.877.669.8368), open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST. Customers can also visit the Ventra Customer Service Center, located at 567 W. Lake Street, 2nd floor, Chicago, IL, open Monday through Friday from ...

'It's never been as challenging as it is right now ...
    Dec 10, 2018 · Metra and BNSF officials cited several factors for the problems on the BNSF line , including the age of the cars, which average more than 30 years old, the amount of traffic on the line and ...

Working at Metra: Employee Reviews
    Metra is an ok place to work if you are looking for a traditional 9-5 type of job. The company at times feels like it's stuck in the late 90's early 2000's because many of the people have worked for the company since the 80's and don't want to see much change.3.8/5(60)

Home Page Ventra
    Get on Board with the Ventra App. Get account alerts, manage funds, see real-time arrivals and even buy Metra mobile tickets. All while on the go. Learn More

Metra Receives Storm Of Complaints Over Bogus Tornado ...
    Aug 21, 2018 · Metra was hit with a storm of complaints regarding a bogus tornado warning and a stalled train Monday. The Metra delays impacted 33 trains, some with delays as long as two hours.

Contact Us Regional Transportation Authority
    Reports of fraud, waste and abuse within the RTA, CTA, Metra and Pace, or any of their vendors, may be made directly with the Office of Executive Inspector General via the toll-free Hotline (866-814-1113) or TDD (888-261-2734), online at, by mail or in-person at either of the OEIG's two offices (69 W ...

Metra - Smart Union
    Federal Metra investigation begins after complaints Monday, June 9th, 2014. CHICAGO (WLS) — A federal investigation into Metra’s operations has begun following three separate complaints that have raised red flags about safety.

Federal Metra investigation begins after separate complaints
    CHICAGO (WLS) -- A federal investigation into Metra's operations has begun following three separate complaints that have raised red flags about safety.

Metra Police Department - Wikipedia
    The Metra Police Department was created to protect the eleven rail lines and 241 stations in metropolitan Chicago's commuter rail system, Metra. The primary function of the Metra Police Department is to protect Metra passengers, employees, assets (trains and stations), enforce criminal laws, traffic laws and ordinances that directly or indirectly relate to the Metra system.Headquarters: Chicago, Illinois

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