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http://info.qless.com/blog/7-common-customer-complaints-in-retail-that-cost-businesses-revenue
One common customer service complaint in retail is an atmosphere that doesn’t evoke position emotions. Based on a study from International Journal of Scientific & Technology Research, all store atmospheric factors, positive and negative, have significant impacts on customer approach behaviors.
https://returncustomer.com/7-common-customer-complaints-and-how-to-respond/
Customer Complaint: “You don’t seem to care.” Response: “I do care, and I am going to do what I can to make this right.” This is the #1 customer complaint. Actions speak louder than words. If a customer catches a whiff of apathy, they will be offended. Right the ship by proving you are actively working to resolve their complaint.
https://risnews.com/top-five-customer-complaints-fashion-retailers
In-store complaints that primarily focus on subpar service within the retail store — including the perception of unfair, rude or inadequate attention from sales associates — emerged as the second most frequently cited complaint category among the analyses. The perception of in-store failures is ubiquitous among specialty apparel formats.
https://abcnews.go.com/Business/10-common-consumer-complaints/story
Aug 05, 2013 · The five fastest-growing complaints last year were: towing disputes; landlord/tenant problems; abusive debt collection practices; telephone service billing issues; and unlicensed contractors.
https://www.forbes.com/pictures/gidm45ilh/top-10-consumer-complain/
The Consumer Federation of Americais out with this year's list of top consumer complaints.
https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/complaints/common-complaints-solutions
There are a number of common complaints that customers make relating to products and services. Having procedures in place that find solutions to common complaints will help you resolve issues quickly and efficiently. Seek outcomes that will satisfy your customers, and make sure these are feasible and affordable for your business.
http://www.rentalpulse.com/Articles/tabid/246/ArticleId/1691
A relentless commitment to top-notch customer service, on the other hand, can protect your existing customer base and help you build it further. Watch out for these 10 common customer complaints and keep these handy solutions in mind: You promised you’d get …
https://www.thebalancesmb.com/customer-complaints-2221031
Customer complaints are something that every customer facing business will have to deal with at some time. In the retail industry, this can be many hundreds of times a day, while companies that are more business to business focused will not deal with customer complaints as frequently.
https://money.cnn.com/2015/07/29/pf/top-ten-consumer-complaints/index.html
Jul 29, 2015 · Retail Sales + Utilities A 12-pack of soda doesn't always ring up at the shelf price, and shoppers took notice. Misleading advertisements and defective merchandise were …
https://bizfluent.com/facts-5143574-types-customer-complaints.html
Some of the most common customer complaints are related to the product or service your business offers. Customer complaint examples related to products include: Poor product or service quality High price compared to competitor products
https://www.americanexpress.com/en-us/business/trends-and-insights/articles/8-common-customer-complaints-and-how-to-fix-them/
Aug 02, 2015 · Poor communication is probably the most common customer complaint. At the same time, because of the myriad ways in which customers can contact you, it's become difficult for companies to be as responsive as customers expect.Author: Barry Moltz
https://www.boredpanda.com/funny-customer-complaints/
Sep 08, 2016 · Like the funny story where persons' dog turned pink after washing it with Tesco's pet shampoo for example. Or the person who got their testicle trapped in a piece of IKEA furniture. Also, the many counts of inappropriately funny service clients got. Scroll down for more hilarious customer complaint and worst best service examples at their finest.Author: Greta Jaruševičiūtė
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