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https://www.verywellhealth.com/how-to-complain-or-provide-feedback-to-your-doctor-2615013
Aug 13, 2019 · If your doctor always runs late, but rarely spends more than a few minutes with you, then register your complaint. That indicates a scheduling problem, not a helpful and empathetic doctor. If a member of your doctor's staff is consistently rude or difficult, then report the problem. You have a …
https://www.mumsnet.com/Talk/am_i_being_unreasonable/1919596-To-complain-about-this-GP-receptionist
Especially in November, with a 7mo baby . But putting that to one side, you should have answered the Receptionist the first time she spoke to you. Look at the other side of the coin, she might be fed up with patients looking and talking down to her! Oh, and pinching the last parking space to go shopping.
https://uk.answers.yahoo.com/question/index?qid=20081003043013AAYze63
Oct 03, 2008 · a receptionist complained when asked to do a repeat prescription, saying over and over that 3 inhalers were issued last time and they shouldnt have ran out so soon, she eventually made the...
https://community.babycentre.co.uk/post/a27303169/complaints_about_doctors_receptionists
There's been quite a lot in the local news recently about doctors' receptionists. Apparently, the amount of complaints about them has been on the rise, ranging from them being rude and lacking compassion to complaints about them asking inappropriate questions. In response, receptionists in Bradford are being sent on a customer care course.
https://answers.yahoo.com/question/index?qid=20080507152521AAYXa1O
May 07, 2008 · Call, or go in, and ask to talk to the office manager. Most offices have some one "above" the receptionist. If not, ask for a nurse, and leave a message for the doctor regarding some business...
https://beyondthereceptiondesk.wordpress.com/tag/dealing-with-a-difficult-situation/
Nov 16, 2016 · Quite often a Receptionist can deal with a complaint before it goes to Management level. Always offer the patient a complaints form. Ensure that all your Reception team knows where the complaints forms are kept. No complaint should go to the Practice Manager without being offered a complaints form first.
https://answers.yahoo.com/question/index?qid=20100112200211AAkyQtp
Jan 12, 2010 · Tell him that you really want to keep him as your doctor, but the receptionist has really changed the way you feel about coming to his office. Keep the letter …
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss.
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice.
https://www.letter-samples.com/complaint-about-doctor.html
Complaint to or about Doctor Write this type of letter to complain to or about a doctor. Include any pertinent details in your letter, such as the doctor's name and the specifics of your complaint. [Your letterhead, if desired; if not, your return address]
https://www.mumsnet.com/Talk/am_i_being_unreasonable/932414-To-write-a-letter-of-complaint-because
To write a letter of complaint because (47 Posts) ... I think being a doctor's receptionist would be an extremely stressful job and you should just let it go. My friend and I reackon they have to take a course in bitchiness to do their job. Yes, they can be rude, but really, would you want to do their job?? ...
https://www.express.co.uk/life-style/health/391706/Complaints-about-doctors-receptionists-soar
Apr 14, 2013 · Complaints about doctors' receptionists soar DOCTORS’ receptionists have been ordered to take “charm” medication to improve their image as GP services go through a radical shake-up.
https://www.beckershospitalreview.com/hospital-management-administration/patients-no-1-complaint-front-desk-staff.html
Patients' No. 1 complaint? Front-desk staff . Kelly Gooch ... r eveals that 96 percent of patient complaints are related to customer ... this requires a commitment from doctors to stick to ...
https://beyondthereceptiondesk.wordpress.com/2013/02/27/receptionists-dealing-with-unhappy-patientscustomers/
Feb 27, 2013 · For the receptionist dealing with unhappy patients can be upsetting especially if they are made to feel that the complaint is directed at them personally. Often the patient might be right in their complaint and the receptionist might not be trained in dealing with the complaint in a satisfactory way which will only lead to more frustration on the patient’s part.
https://www.theglobeandmail.com/life/health-and-fitness/ask-a-health-expert/can-i-tell-my-doctor-her-assistant-is-vile/article554440/
Jan 22, 2012 · In answer to your question, it is appropriate to talk about the office staff to the physician. And trust me, you do not want to confront the receptionist. Be prepared, though, to discover that you...Author: LISA PRIEST
https://www.wikihow.com/Be-a-Good-Receptionist
Nov 05, 2019 · How to Be a Good Receptionist. Every office that presents itself to the public in any way requires a face to meet the public. Although excellent communication over the phone and by email are important to the reception staff, it is the...
https://www.telegraph.co.uk/news/health/news/9507843/Patient-complaints-rise-over-surly-GP-receptionists.html
Aug 30, 2012 · The biggest increase involved complaints relating to the attitiude of receptionists, to the phone lines being engaged or the lack of appointments, the Daily Mail reported. There were 9,924...
https://uk.answers.yahoo.com/question/index?qid=20100301024411AAem8CF
Mar 01, 2010 · One of the biggest problems she has is that the doctors make the receptionists do their dirty work for them. A patient will come in wanting an emergency appointment or …
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