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https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
4 Complain to the Ombudsman. If you're unhappy with the final response from your GP practice you can take your complaint to the health service ombudsman.. The ombudsman is independent of the NHS and free to use. It can help resolve your complaint, and tell the NHS how to …
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
If there are special circumstances, the Ombudsman may be able to extend the time limit. There are fact sheets on the SPSO website about how to make a complaint about the NHS in Scotland and also about making a complaint about removal from a GP or dentist's register. These can be found on the SPSO website at www.spso.org.uk.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.gmc-uk.org/-/media/documents/DC6514_Who_to_complain_to___Scotland.pdf_57958049.pdf
Who to complain to – information for patients in Scotland The process of making a complaint will be easier and less stressful if you complain to the right organisation first time round. Contents . 1. Complaining locally (NHS care) 2. Complaining locally (Private care) ... investigated by a GP practice. The Scottish Public Services Ombudsman .
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.england.nhs.uk/contact-us/complaint/
This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. This is the organisation that pays for the service or care you received. This will vary depending on the NHS service you are complaining about. ... If your complaint is about services such as hospital care ...
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice. This could get your problem sorted out by
https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
Dec 07, 2018 · This guidance applies to GP practices in England. It offers advice to LMCs (local medical committees), practices and GPs on how to deal with complaints received within GP practices. Northern Ireland, Scotland and Wales operate separate complaint procedures: Northern Ireland Direct; NHS Inform (Scotland) Health in Wales . What can GP practices do?
https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
May 25, 2012 · Requirements for GP practices on the NHS complaints procedure in England. We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we’ll assume you’re happy to receive all cookies from the BMA website.
https://www.nhslanarkshire.scot.nhs.uk/complaints/
Things you can complain about using the NHS Lanarkshire procedure include: care or treatment you have had or are having in NHS Lanarkshire; anything to do with the place where you are seen, for example a GP practice, a hospital, a dental practice, an optician, a pharmacy, or a prison health centre
https://www.medicalprotection.org/docs/default-source/pdfs/Booklet-PDFs/eng-med-complaints-booklet.pdf
investigation into your complaint. • You have the right to take your complaint to the independent Health Service Ombudsman in your jurisdiction, if you are not satisfied with the way your complaint has been dealt with by the NHS. From April 2013, all GP practices …
http://www.healthscotland.scot/publications/nhsscotland-public-facing-model-complaints-handling-procedure
Jul 14, 2017 · NHSScotland public facing model complaints handling procedure; NHSScotland public facing model complaints handling procedure. Guidance. ... This document tells you about NHSScotland's complaints procedure, how to make a complaint to us here at NHS Health Scotland and what you can expect from us when we are dealing with your complaint.
https://www.medicalprotection.org/uk/articles/complaints-handling-procedure-nhs-scotland
Investing time and getting it right can help resolve issues quickly and avoid escalation. If you ever need assistance with a complaint, contact Medical Protection for advice. The NHS Scotland Complaints Handling Procedure (CHP) came into effect on 1 April 2017 and all service providers, including GP practices, must adopt the new CHP.
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