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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it. Step 1 – How can I make an informal complaint or raise a concern?
https://www.medicare.gov/claims-appeals/file-a-complaint/filing-complaints-about-a-doctor-hospital-or-provider
To file a complaint about conditions at a hospital (like rooms being too hot or cold, cold food, or poor housekeeping) contact your State department of health services. Your doctor To file a complaint about your doctor (like unprofessional conduct, incompetent practice, or licensing questions), contact your State medical board .
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care We deny it to each other, but as soon as a patient complains, a state of complete panic sets in among the ward ...
https://www.nhs.uk/contact-us/give-feedback-or-make-complaint/
Make a complaint about an NHS service You can complain to a member of staff at the NHS service you went to, such as a GP surgery or hospital. Or you can complain to the organisation in charge. Contact NHS England if your complaint is about:
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/tips-and-tools-to-help-you-make-a-complaint-about-health-services/Letter-of-complaint-about-NHS/
This letter template is for complaining about an NHS service for yourself. If you are complaining on behalf of someone else, use Letter of complaint about NHS on behalf of someone else To read more about making a complaint see Complaining about the NHS and Tips for writing a letter of complaint ...
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care
https://nhscomplaintsadvocacy.org/writing-a-letter-of-complaint/
If your complaint is about a hospital or an ambulance service, contact the Complaints Manager or the Chief Executive of the NHS Trust. If you are not clear where to send your complaint, ask for advice from the Patient Advice and Liaison Service (PALS) or the Complaints Department at the hospital or from your local NHS Complaints Advocacy service.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · To complain about a GP surgery, an NHS dental surgery, an NHS optician’s practice or a community pharmacy, please contact them directly. If you don't feel comfortable doing this, the health board may be able to act as an intermediary between you and these services, to …
https://www.bma.org.uk/connecting-doctors/the_practice/b/weblog/posts/how-to-handle-patient-complaints
Nov 12, 2015 · Agree with 14 Nov many complaints seem to reflect patient's dissatisfaction with life in general and poor understanding of how the NHS works and what it can realistically deliver i.e. the doctor has done absolutely nothing wrong yet gets a complaint. Every bully has a GP after all.
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family ... you can raise the issue with NHS England instead. For information on making a complaint to NHS England, visit: www.england.nhs.uk. Top five tips for making a complaint to your GP
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Complain about an NHS service Complain on behalf of someone else. Help with complaints. Contact your local Patient Advice & Support Service (PASS) for independent advice and help with complaints. If you're unhappy with how the NHS handled your complaint. Ask the Scottish Public Services Ombudsman ...
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018.
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