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https://www.nhslanarkshire.scot.nhs.uk/complaints/
NHS Lanarkshire regards a complaint as “an expression of dissatisfaction about our action or lack of action, or about the standard of service provided by us or on our behalf”. Who can complain? You can make a complaint if you are, or are likely to be, affected by something that NHS Lanarkshire or primary-care service provider such as GP or ...
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhslanarkshire.scot.nhs.uk/feedback/
Feedback. NHS Lanarkshire aims to provide the best possible treatment and care for its patients. We are firmly committed to improving the quality of our services by listening to what our patients, their relatives and visitors tell us about them.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-lanarkshire-feedback-and-complaints-factsheet
NHS Lanarkshire: Feedback and Complaints (Factsheet) Factsheet explaining your rights and responsibilities when leaving feedback or making a complaint about your care, and how the …
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.southlanarkshire.gov.uk/info/200170/comments_complaints_and_consultations/579/comments_compliments_and_complaints_procedure
Other ways to make your complaint. You can also make your complaint in person, by phoning our Customer Services Centre on 0303 123 1015, or in writing to Freepost RSGJ-EYAE-EGBC, CSC, South Lanarkshire Council, 45 John Street, Blantyre, Glasgow G72 0JG (you do not need a stamp).
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Information on how to complain about an NHS service in Scotland, such as a hospital, GP or dentist. ... NHS Dumfries & Galloway Visit NHS Fife Visit NHS Forth Valley Visit NHS Grampian Visit NHS Greater Glasgow and Clyde Visit NHS Highland Visit NHS Lanarkshire Visit NHS Lothian Visit NHS Orkney Visit NHS ... to review your complaint. The NHS ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.southlanarkshire.gov.uk/forms/form/159/en/noise_complaint/
Council Tax privacy statement Why we collect information about you. We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions.
https://www.bmj.com/content/357/bmj.j2224
May 12, 2017 · The Montgomery v Lanarkshire case of March 20151 drew fresh attention to informed consent. Nadine Montgomery, a woman with diabetes and of small stature, delivered her son vaginally; he experienced complications owing to shoulder dystocia, resulting in …Cited by: 74
https://www.spso.org.uk/investigation-reports/2017/december/lanarkshire-nhs-board
Lanarkshire NHS Board. Sector: ... Complaint number. What we found. What the organisation should do. Evidence SPSO needs to check that this has happened and the deadline (a) and (b) I found that there were unreasonable failings in Mrs C's care and in the Board's investigation of the complaints.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.lanarkshiremedicalgroup.co.uk/the-practice/practice-policies/complaints/
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception. In General. If you have a complaint to make, you can either contact the Practice Manager or ask the receptionist for a copy of our complaints Procedure.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
Complaining about NHS dental treatment. If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.
https://www.spso.org.uk/investigation-reports/2018/april/lanarkshire-nhs-board
Lanarkshire NHS Board. Sector: ... In relation to Mrs C's complaint that the Board did not provide reasonable treatment to Mr A, we found that there were a number of serious failings, which were that the board failed to: adequately monitor Mr A's blood glucose and respond to both hypo-glycaemia (low blood sugars) and hyper-glycaemia (this ...
http://news.bbc.co.uk/2/hi/uk_news/scotland/glasgow_and_west/7414564.stm
May 22, 2008 · Stroke diagnosis complaint upheld The ombudsman found the health helpline wrongly diagnosed the man. Complaints have been upheld against NHS 24 and NHS Lanarkshire after a man who suffered a stroke was wrongly diagnosed with Bells Palsy.
NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.
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