Ipstar Complaints

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Complaint Handling - IPSTAR - IPSTAR Broadband

    https://ipstarbroadband.com.au/legal_articles/ipstar_complaint_handling/
    When speaking with your IPSTAR representative or team leader, please let us know your preferred communication method and we will be happy to negotiate how and when we keep you updated. Defining Urgent Complaints. We recognise the need to respond to and resolve all complaints as quickly and efficiently as possible.

Ipstar ProductReview.com.au

    https://www.productreview.com.au/listings/ipstar
    Ipstar (Internet Service Provider): 3.2 out of 5 stars from 313 genuine reviews on Australia's largest opinion site ProductReview.com.au.3.2/5(313)

Get in touch - IPSTAR Broadband

    https://ipstarbroadband.com.au/get-in-touch/
    Operating Hours Mon – Fri : 8am – 8pm AEST Sat : 9am – 5:30pm AESTClick here to see our holiday opening hours

IPSTAR COMPLIANT HANDLING

    http://www.ipstarbroadband.co.nz/doc/IPSTAR%20COMPLIANT%20HANDLING.pdf
    entirely within IPSTAR), or externally (where the issue may reside with a third party). You contact point within IPSTAR will remain the team leader assigned to your case. Complaints at this level are typically complex and may require third party intervention. We aim …

Unconscionable conduct bringing experienced commercial ...

    http://www.mondaq.com/australia/x/686050/Consumer+Trading+Unfair+Trading/Unconscionable+conduct+bringing+experienced+commercial+parties+down+to+earth+in+Ipstar+Australia+Pty+Ltd+V+APS+Satellite+Ptd+Ltd+2018+NSWCA+15
    Mar 26, 2018 · In 2007, Ipstar and APS entered into a supply contract under which Ipstar sold bandwidth to APS at a price per megabyte per second per month. After entering into that contract, APS was flooded with complaints from its customers regarding faulty equipment and unreliable internet connections.Author: Selwyn Black

IPSTAR satellite broadband problems. 17 Mar 2010. Rural ...

    http://www.abc.net.au/site-archive/rural/content/2010/s2848434.htm
    IPSTAR has organised a forum with its providers and the Department where these issues will be addressed and it should be noted that the complaints raised with the Department about IPSTAR ...

IPSTAR problems - who is responsible? - Satellite

    https://forums.whirlpool.net.au/archive/1310207
    Nov 24, 2009 · "IPSTAR has been having significant problems over the past week or two, particularly yesterday. What a lot of customers don’t seem to realise is that ISPs have only a limited involvement in the provision of an IPSTAR satellite service. ISPs buy bandwidth from IPSTAR and if they don’t buy enough there are speed problems at peak times.

Ipstar (page 3) ProductReview.com.au

    https://www.productreview.com.au/listings/ipstar?page=3
    - IPstar technical support worst I have ever dealt with since dialup days. you call them on Saturday morning and leave your number for a call back. A call comes on Monday morning! - they have major outages everyday - I had my Ipstar internet working for 2 days in a month and now no broadband link and no longer working.3.2/5(308)

Ipstar Problems - IT and Computers - Thailand Visa Forum ...

    https://forum.thaivisa.com/topic/58530-ipstar-problems/
    Feb 07, 2006 · My experience with IPStar is that some people have been unlucky with a particular installer in certain regions. However like all Service Industries, throughout the world, after a number of complaints by users, this is acted upon.

Unconscionable Conduct Bringing Experienced Commercial ...

    https://www.codea.com.au/publication/unconscionable-conduct-bringing-experienced-commercial-parties-back-earth-ipstar-australia-pty-ltd-v-aps-satellite-ptd-ltd-2018-nswca-15/
    In the recent decision of Ipstar Australia Pty Ltd V APS Satellite Pty Ltd [2018] NSWCA 15 the New South Wales Court of Appeal (NSWCA) has developed the meaning of unconscionable conduct pursuant to Schedule 2 of the Competition and Consumer Act 2010 (Cth) (ACL), particularly as it applies to relations between ‘experienced commercial parties’.

IPSTAR Australia Pty Limited Standard Form of Agreement ...

    http://www.ipstarbroadband.co.nz/doc/SFoA%20(NBN)%20V2.3.pdf
    IPSTAR Standard Form of Agreement – NBN Co Interim Satellite Service V2.3 – 01/13 Page2 of 20 Emergency Services – Important Notes to Customer who use our VoIP Services: When you dial ‘000’ from the VoIP Service, you will be connected to Emergency Services.

IPSTAR Problems - Regional/Remote

    https://forums.whirlpool.net.au/archive/1095088
    Dec 07, 2008 · Agree that Ipstar phone customer support leaves a lot to be desired, but I have sent 2 emails recently and both have been responded to. In future that's how I'll communicate until they solve their woeful phone support process.

Australian Broadband Guarantee IPSTAR Plans - SkyMesh

    https://www.skymesh.net.au/australian-broadband-guarantee
    IPStar Satellite Service as part of the Australian Broadband Guarantee (ABG) The IPStar satellite service was provided by SkyMesh as part of the ABG scheme and used in regional areas where ADSL or 3G Mobile broadband was not available.

Who to contact, complaints and further information

    http://accan.org.au/broadband/satellite/who-to-contact-complaints-and-further-information
    Who to contact, complaints and further information As a customer you will deal mainly with your retailer service provider. Below is a list of steps that you might take, who to contact, and what might happen.

Contact us nbn

    https://www.nbnco.com.au/corporate-information/contact-us-form
    #Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services.nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if ...

SkyMesh beats telco supplier over millions in defective ...

    http://www.crn.com.au/news/skymesh-beats-telco-supplier-over-millions-in-defective-gear-data-fees-447105
    Jan 11, 2017 · SkyMesh beats telco supplier over millions in defective gear, data fees ... support staff to handle an increase in customer complaints. The claim was shot down, however, as it …Author: Brendon Foye

If you have a problem with the NBN ACMA

    https://www.acma.gov.au/if-you-have-problem-nbn
    The TIO has the power to help deal with complaints you have about a telco. We create rules for telcos to follow. These rules protect you as a customer. We do not get involved in resolving individual disputes. You are responsible for organising any work on existing phone and data cabling in your home or office.

NSW Court of Appeal Clarifies Unconscionable Conduct - IP Blog

    http://www.tglaw.com.au/ip-blog/2018/02/20/nsw-court-of-appeal-clarifies-unconscionable-conduct/
    After entering into a supply contract with IPSTAR and installing equipment across rural and regional Australia in 2007, APS was inundated with customer complaints about faulty equipment and an inability to obtain a reliable internet connection.

NBN Providers Compared Best NBN Providers – Canstar Blue

    https://www.canstarblue.com.au/internet/nbn-providers/
    Unlimited Premium Evening Speed (NBN 100) Plans. The following table shows a selection of published unlimited Premium Evening Speed (NBN 100) plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers.

NBN Australia Phone Contact Number - Call 1800 687 626 for ...

    https://www.comparetv.com.au/nbn/nbn-contact-phone-number/
    About this Service: Compare TV is a comparison site offering unbiased reviews on pay TV, streaming, broadband, mobile, and other services related to digital entertainment. We help you compare a selection of the best products, plans, and services available, and earn transactional click fees for …



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