Complaint Social Services Northern Ireland

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Raising a concern or making a complaint about health services

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    If you are unhappy with the treatment you receive from the health and social care service in Northern Ireland, the quality of care provided by a nursing home or treatment you have paid for at a private clinic, you have the right to raise a concern or raise a complaint.

Making a complaint nidirect

    https://www.nidirect.gov.uk/articles/making-complaint
    If you still feel unhappy about treatment from social services, you may be able to go to court or you can make a complaint to the NI Ombudsman on free phone 0800 343 424. Northern Ireland Courts and Tribunals Service; Northern Ireland Ombudsman; Useful link. Make a complaint against the health service

Social services Department of Health

    https://www.health-ni.gov.uk/topics/social-services
    Nov 08, 2019 · All professional aspects on how social care is delivered in Northern Ireland including social work strategy, child protection, NSMC, ... Social services. ... How to request information from the Department of Health including Freedom of Information, information about yourself and the type of information we commit to publish on a regular basis. ...

How to Make a Complaint Northern Ireland Ambulance ...

    http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
    You can complain about the services, treatment and care provided to you by the Northern Ireland Ambulance Service. How to Complain. Tell the person you dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. If you cannot agree or find it hard to approach the person, ask to speak to their Manager.

Complaining about social care services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
    Complaining about social care services You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.

Complaints Procedures Department of Health

    https://www.health-ni.gov.uk/articles/complaints-procedures-doh
    Making a complaint about the Health and Social Care service. Responsibility for dealing with complaints about health and social care services in Northern Ireland is placed with the provider of the service. The following section provides information for health and social care professionals and the general public on matters relating to health and ...

Making a Complaint - Northern Ireland - Together for Short ...

    https://www.togetherforshortlives.org.uk/get-support/supporting-you/family-resources/making-complaint-northern-ireland/
    This factsheet looks at the processes in place as well as agencies that can provide you with support if you wish to complain about health or social care provision. Making a complaint about NHS services in Northern Ireland. There are three levels of complaint if you are not satisfied with your health provision:

Who to complain to - info for patients in Northern Ireland

    https://www.gmc-uk.org/-/media/documents/DC6513_Who_to_complain_to___Northern_Ireland.pdf_57960130.pdf
    1. Complaining locally (Health and Social Care) If you are unhappy with the care or treatment you receive from the health and social care services in Northern Ireland, you have the right to complain. Your complaint will be taken seriously and will be treated in confidence. Who can complain? Anyone who uses health and social care services can ...

Social services complaints - Home - Citizens Advice

    https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/
    Northern Ireland home; ... Social services complaints. Find out what you can do if you are not happy with a service you've had from your local authority social services department. You can find information to help you decide what action to take, and who can help you. ... What to consider before making a complaint about a service received from ...

How to Make a Complaint to NISCC - Northern Ireland Social ...

    https://niscc.info/storage/20141117_ComplaintsForm_PDFVersionAPRIL2015.pdf
    the services you receive. However, if your complaint is so serious that it means that the social care worker is unsafe to practise, we need to know about it. If you do decide to make a complaint to NISCC, please use the Complaints Form enclosed at the back of this booklet. What NISCC does NISCC is the Northern Ireland Social Care Council.

How to complain about social work services in Ireland

    https://www.healthcomplaints.ie/child-welfare-services/social-work-services/
    How to complain about social work services in Ireland Social Workers work in four main areas: Child Protection, Child Placement, Child and Adolescent Psychiatry and Family Support. Social workers may work with families and individuals who are experiencing a variety of problems, including emotional, social, psychiatric and behavioural problems.

Welcome to the office of the Northern Ireland Ombudsman

    https://nipso.org.uk/
    The Northern Ireland Public Services Ombudsman investigates complaints about possible maladministration in the delivery of public services. The Ombudsman’s role is to ensure that the people of Northern Ireland are served by a fair and efficient public administration that is committed to accountability, openness, and quality service.

Complaints - HSCB

    http://www.hscboard.hscni.net/about-us/complaints/
    The Health and Social Care Board (HSCB) commissions services from a range of health and social care organisations such as the Health and Social Care (HSC) Trusts. Our aim, is to improve the health and well-being of people in Northern Ireland. In most instances we succeed, but sometimes things can go wrong. Find out how to make a complaint […]

HSC (Health and Social Care in Northern Ireland) Complaints

    https://www.complaintsdepartment.co.uk/hsc-health-and-social-care-in-northern-ireland/
    How to complain about HSC (Health and Social Care in Northern Ireland) If you want to make a complaint about an NHS service, first try contacting the GP, Dentist, Hospital or Optician's where you were treated. HSC (Health and Social Care in Northern Ireland) complaints contacts. Call Customer Services on 0300 555 0114. Visit Customer ServicesLocation: Public Health Agency Linenhall Street Unit 12-22 Linenhall Street Belfast, BT2 8BS Northern Ireland

Complaints received by health and social care trusts in ...

    https://www.gov.uk/government/statistics/complaints-received-by-health-and-social-care-trusts-in-northern-ireland-201819
    Jul 08, 2019 · Northern Ireland Statistics and Research Agency and Department of Health (Northern Ireland) Documents Complaints received by health and social care trusts in Northern Ireland 2018/19

RQIA - Health & Social Care Services Nort

    https://rqia.org.uk/
    Who We Are. The Regulation and Quality Improvement Authority (RQIA) is the independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services.

What is social care? Contact

    https://www.contact.org.uk/advice-and-support/social-care/what-is-social-care/
    Note that where we refer to the local authority social services department, this also includes the Social Work Department in Scotland and the Health and Social Services Trust in Northern Ireland. What services can I expect for my child and family? Local authorities have a duty to provide certain services to disabled children.

Benefits and pensions Department for Communities

    https://www.communities-ni.gov.uk/topics/benefits-and-pensions
    Feb 07, 2020 · This section provides details on our Customer Charter, the available phone services and details of how to make a complaint. ... This area contains analysis and research which details the potential impact to the Northern Ireland population and provides an evidence base for Welfare Changes. ... Read more. Social security legislation. The law ...

Complaints - Southern Health and Social Care Trust

    http://www.southerntrust.hscni.net/contact/3853.htm
    Complaints. The Southern Health and Social Care staff strives to get things right, but sometimes things don’t always go according to plan. When this happens, it is important to put things right quickly and to use the experience to improve our services and prevent reoccurrence in the future.



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