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https://www.dhs.gov/publication/complaint-tracking-system
The Privacy Office of the Department of Homeland Security (DHS) operates the Complaint Tracking System (CTS). CTS is a correspondence workflow management system that assists the DHS Privacy Office (hereinafter referred to as Privacy Office) in responding to complaints…
https://www.capterra.com/complaint-management-software/
Zendesk is the leading cloud-based complaint management software built for better customer relationships. Easily solve tickets and track customer complaints on any channel: text SMS, web, mobile app, phone, email, social media.
https://bizfluent.com/how-5180781-track-customer-complaints.html
If they have complaints, you should have a system in place to track and handle that feedback. Tracking the complaints won't only benefit the customer; it can also benefit your company by showing you where your organization needs to improve to keep customers happy.
https://www.calhr.ca.gov/state-hr-professionals/Pages/discrimination-complaint-tracking-system.aspx
The Discrimination Complaint Tracking System (DCTS) is California’s system of record to track and monitor statewide discrimination, harassment, retaliation, and denial of reasonable accommodation complaint activities.
https://epd.georgia.gov/rules-laws-enforcement/complaint-tracking-system
The Complaint Tracking System Public Inquiry Portal includes information for all complaints received by EPD from third parties after January 1, 1998, for which EPD’s investigation of …
Everest 7 Complaints Management System is designed to... Track and resolve customer concerns. Build sustainable customer relationships. Handle complex complaint procedures. Implement corrective and preventive actions. Achieve continuous improvement. Analyze customer service and quality trends.
The Complaint Tracking System Public Inquiry Portal includes information for all complaints received by EPD from third parties after January 1, 1998, for which EPD’s investigation of …
https://enterprise.insurance.maryland.gov/consumer/ConsumerPortalWelcomePage.aspx
Welcome to the Maryland Insurance Administration’s Enterprise Complaint Tracking System. The primary role of the Maryland Insurance Administration is to protect consumers from illegal insurance practices and to ensure that insurance companies and producers act in accordance with State insurance laws and regulations.
https://cts.gaepd.org/Public
Public Complaint Search. The Complaint Tracking System Public Inquiry Portal includes information for all complaints received by EPD from third parties after January 1, 1998, for which EPD’s investigation of the complaint has concluded.
https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/SCLetter04-09.pdf
to the Online Survey, Certification and Reporting (OSCAR) Complaint System either by using the Quick Entry 562 feature in ACTS or by entering all intake and investigation information in ACTS. We recognize that the national implementation of ACTS affects the data entry workload or system
https://www.softwareadvice.com/crm/complaint-management-comparison/
Complaint management software is increasingly sold as a component of a larger integrated suite. This trend is a logical direction, given that CM software works closely with other company software applications and suites, such as those used for customer relationship management , help desk and call center management .
https://www.micropact.com/products/icomplaints/
Developed specifically to manage the EEO process and generate the Form 462 annual report, ICOMPLAINTS boasts the critical features federal agencies require to successfully track and manage EEO complaints and cases. Built-in business rules ensure compliance with EEOC MD-110, EEOC reporting requirements and 29 CFR 1614.
https://www.isotracker.com/products/complaints-management-software/
The isoTracker Complaints Management module provides a comprehensive system for recording, assigning, investigating complaints and then resolving them through the build-in CAPA features where non-conformances and root causes can be recorded and then resolved using the Corrective Action resolution features.
https://www.minneapolisfed.org/article/2018/establishing-effective-consumer-complaint-management-processes
Banks should consider establishing complaint-tracking mechanisms, which can be organized by risk, business line, or regulation, depending on the bank’s size, complexity and complaint volume. Banks that contract with third parties to interact with their customers should consider requiring those parties to have similar tracking mechanisms, with routine reporting to the bank.
https://www.calhr.ca.gov/state-hr-professionals/Documents/DCTS%20Security%20and%20Access%20Guidelines.pdf
The Discrimination Complaint Tracking System (DCTS) Security Agreement is a standardized document which is designed to communicate expected security measures important to the handling of confidential data related to discrimination and harassment complaint activities.
http://www.capradio.org/articles/2019/07/14/california-stopped-tracking-sexual-harassment-complaints-years-ago-that-left-leaders-without-answers-in-the-me-too-era/
Oct 27, 2019 · One key finding: bring back the complaint tracking system. The Department of Human Resources, or CalHR, is currently building out the tracking system. Originally planned to launch in December 2018,...
https://www.qiksolve.com/online-quality-management-system/customer-complaint-tracking-software/
Having a customer complaints tracking system in place is an ISO 9001 and GMP requirement and is considered as critical by auditors. The IBIQs SharePoint customer complaints system allows you to reduce the effort required at audit time as everything will be in the one place (all your Quality documents, CAPA actions etc).
https://www.rbi.org.in/Scripts/Complaints.aspx
April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved …
https://www.lafd.org/about/professional-standards
Your Los Angeles Fire Department seeks to serve the residents of Los Angeles with courage, integrity and pride. As with any organization utilizing thousands of employees, it is prudent that we take measures to ensure the mission of the department meets your fundamantal requirements and expectations.
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