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https://www.olg.nsw.gov.au/strengthening-local-government/conduct-and-governance/council-complaint-statistics
Local councils are independent bodies, elected by and accountable to their communities and therefore we encourage councils to resolve most complaints at the local level. We have three statutory complaint handling roles. First, we examine complaints for breaches of the pecuniary interest provisions within the Act. Second, we examine public interest disclosures made to the Chief Executive under ...
https://www.ombo.nsw.gov.au/what-we-do/our-work/local-government
We have been overseeing complaints about councils for over 35 years, and in that time we have developed a good understanding of the unique issues and challenges of local government. What you can complain about to us. We handle complaints about local councils and …
https://www.hpca.nsw.gov.au/how-councils-manage-complaints-hpca
Health professional councils protect the public and manage risk to public health and safety. They help make sure that registered health practitioners in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a registered health practitioner.
https://www.olg.nsw.gov.au/strengthening-local-government/supporting-and-advising-councils/directory-of-policy-advice/complaint-handling
A complaint is an expression of dissatisfaction with the council’s policies, procedures, charges, employees, agents or the quality of the services it provides. Routine complaints Councils should have processes in place for managing complaints that include the following features:
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://www.dentalcouncil.nsw.gov.au/make-a-complaint
for complaints about registered health practitioners or students in states other than NSW, contact AHPRA for complaints about unregistered health practitioners contact the Health Care Complaints Commission; for customer service or consumer complaints about issues such as requests for refunds or queries regarding billing, contact NSW Fair Trading.
https://www.hpca.nsw.gov.au/complaints
Complaints and concerns; Overview. In NSW, health professional councils protect the public and manage risk to public health and safety. They help make sure that registered health practitioners in NSW practice safely and competently. Their legal powers come from the Health Practitioner Regulation National Law (NSW).
https://www.ambulance.nsw.gov.au/about-us/contact-us/complaints
Rozelle NSW 2039. Phone (02) 9320 7838. Submit a complaint by email. If you do not wish to make a complaint to NSW Ambulance directly, certain complaints can be lodged with other statutory bodies including the Health Care Complaints Commissioner, the Australian Health Practitioner Regulation Agency (AHPRA) or the Health Professionals Councils ...
http://www.cessnock.nsw.gov.au/council/news/complaints
The Policy aligns with the NSW Ombudsman’s Complaints Management Framework and Effective Complaint Handling Guidelines, as well as the Office of Local Government Managing Complaints about Local Councils Policy and Procedures for Management Complaints about Local Councils.
https://www.newcastle.nsw.gov.au/Council/Contact-Us/Compliments-Complaints-Feedback
Complaints We are committed to providing an environment in which concerns and complaints are treated seriously, impartially and resolved as quickly as possible. If you are dissatisfied with a Council service, process or staff member and would like to make a formal complaint, please complete the online form.
https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.
https://www.foodauthority.nsw.gov.au/help/complaints-about-food
The NSW Food Authority works with local councils to help ensure that food sold to NSW consumers is safe and correctly labelled. We welcome your complaints as they help us and councils to better understand your concerns as well as raise the food industry’s awareness of its responsibility for the wellbeing of all consumers.
https://www.pharmacycouncil.nsw.gov.au/complaints-and-concerns
Complaints and concerns; Overview. We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practice safely and competently. Our legal powers come from the Health Practitioner Regulation National Law (NSW).
https://www.osteopathycouncil.nsw.gov.au/complaints-and-concerns
Complaints and concerns; Overview. We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practice safely and competently. Our legal powers come from the Health Practitioner Regulation National Law (NSW).
https://www.psychologycouncil.nsw.gov.au/how-we-manage-complaints
Psychology Council of New South Wales. ... We work with the Health Care Complaints Commission (HCCC) to manage complaints. It doesn’t matter if you make a complaint to the HCCC, the HPCA or the Council because we share information and decide together what …
https://www.esc.nsw.gov.au/inside-council/council/council-policies/policies/Complaints-Policy.pdf
Model Code of Conduct for Local Government Councils in NSW. Council is guided by the NSW Ombudsman’s Effective complaint handling guidelines (Dec 2010) and Australian Standard AS ISO 10002:2004, MOD: Customer satisfaction – guidelines for complaints handling in organisations. 3 …
https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales. The HCCC plays a unique role in maintaining the integrity of the NSW health care system by receiving and ...
https://www.mcnsw.org.au/sites/default/files/health_professional_councils_annual_report_2017-2018_part_one_.pdf
123fifi 2fi2fiˆ 2fifi 3 The 15 NSW Health Professional Councils (Councils) present the one joint report. The Councils are: – Aboriginal and Torres Strait Islander Health Practice Council of New South Wales – Chinese Medicine Council of New South Wales – Chiropractic Council of New South Wales – Dental Council of New South Wales – Medical Council of New South Wales
http://www.hccc.nsw.gov.au/ArticleDocuments/68/Dealing%20with%20complaints%20-%20a%20guide%20for%20health%20service%20providers%20-%20reviewed%20July%202014.pdf.aspx
with complaints about health service providers in NSW. This includes complaints about: health organisations, such as public and private hospitals, community health services, medical practices, day procedure centres. The Commission manages these complaints; the NSW health professional Councils do not have a role in managing these complaints.
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