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https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1116678/
Sep 25, 1999 · Editor —Jain and Ogden’s study of general practitioners’ experiences of patients’ complaints and Baker’s editorial on learning from complaints both mention the need for support for doctors about whom complaints are made. 1-1,1-2 It seems unfortunate that support is not universally available—a feeling heightened when we read quotes from some doctors who participated in the study ...Cited by: 2
https://www.bmj.com/content/318/7198/1596
Jun 12, 1999 · Key messages. Patients' complaints against general practitioners are increasing. Negative experiences of a complaint were shock, being out of control, depression, suicide, doubts about clinical competence, conflicts with family and colleagues, defensive practice, and a …Cited by: 143
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC28140/
Jun 12, 1999 · General practitioners find patients’ complaints stressful, interfering with their working and personal lives and affecting job satisfaction. 1 – 4 Research, however, has mainly been based on anecdotal evidence 2,3 or had been part of an investigation into doctors’ stress inCited by: 143
https://www.bmj.com/content/318/7198/1567
Jun 12, 1999 · General practice p 1596 Those who worry about improving quality claim that “every defect is a treasure,” but for the patient who is the victim defects can be disasters, not treasures. Patients who experience defects in care therefore need a complaints system that allows them to express their concerns, undertakes an investigation, provides an appropriate apology, and takes action to reduce ...Cited by: 16
https://www.ahpra.gov.au/Notifications/How-are-notifications-managed.aspx
There are a number of organisations responsible for considering complaints or concerns about health practitioners or students. We want to help you identify the right organisation for you, so that your concerns can be addressed as quickly as possible. ... you can contact us and ask general questions about AHPRA or the process.
https://www.findatopdoc.com/doctor-by-city-index/specialty/general-practitioner
What is a General Practitioner? Physicians play a fundamental role in the care of the US population (Guteirrez and Scheid, 2002). A general practitioner, also known as a generalist, physician or family physician, does not specialize in one specific area of medicine; instead, they provide care for a variety of health conditions, illnesses and injuries.
https://academic.oup.com/fampra/article/3/2/107/436537
Jun 01, 1986 · A Procedure for Handling Complaints against General Practitioners J HART. Departments of Preventive and Social Medicine and Family Medicine, Tel Aviv University Medical School, Petah-Tiqva Regional Office and Rosh Ha'ayin Clinic, Kupat Holim Klalit. Israel. Search for other works by this author on: Oxford Academic.Cited by: 2
https://www.hindawi.com/journals/bmri/2013/807204/
Background. Limited knowledge exists about factors increasing the risk of general practitioners becoming involved in a complaint case or getting disciplined in connection with a complaint case. Aim. The present study aimed to identify the general practitioner and practice characteristics associated with complaint cases and discipline. Methods.Cited by: 5
https://stlawrence.gpsurgery.net/wp-content/uploads/sites/299/2015/03/Complaints-Procedure-April-2013.pdf
In the case of general practice, complainants should be existing or former patients of the practitioners concerned, or a person who has the consent to act on their behalf. The complaint must be related to services provided by the practice or a person providing services on their behalf.
https://www.ahpra.gov.au/About-AHPRA/Complaints.aspx
The purpose of AHPRA’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. We are committed to excellent customer service and continuous improvement. Feedback is always welcome and …
https://bjgp.org/content/41/344/113
Mar 01, 1991 · Abstract. This study was carried out to determine the reasons given by patients in making formal complaints against general practitioners. A sample of 1000 complaints made by UK patients about general practitioner principals over the period 1982-89 was randomly selected from the computer database of the Medical Protection Society and retrospectively analysed.Cited by: 15
https://www.in.gov/attorneygeneral/2403.htm
Medical. The Indiana Attorney General's Office investigates and prosecutes complaints against health care practitioners. There are 20 boards and committees that regulate health care practitioners, including doctors, nurses, pharmacists, nursing home administrators, veterinarians or other …
https://www.researchgate.net/publication/19441029_A_Procedure_for_Handling_Complaints_against_General_Practitioners
A Procedure for Handling Complaints against General Practitioners Article (PDF Available) in Family Practice 3(2):107-12 · July 1986 with 56 Reads How we measure 'reads'
https://gpcpd.heiw.wales/non-clinical/reflective-practice/reflecting-on-complaints/
‘Complaints should be seen as another type of feedback, allowing doctors and organisations to review and further develop their practice…’ Clinical Example. Colleagues meet to discuss the process of taking action on X-ray reports.
http://www.lsra.ie/en/lsra/pages/wp19000004
Complaints - General Information . Complaints under Part 6 of the Legal Services Regulation Act 2015 . Following extensive preparatory work in relation to the introduction of the new complaints system for legal practitioners, the Legal Services Regulatory Authority (LSRA) ...
The Royal Australian College of General Practitioners acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and sea in which we live and work, we recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.
http://journals.lww.com/lww-medicalcare/Abstract/1988/10000/Detection_of_Psychologic_Complaints_by_General.9.aspx
Many complaints, which present as somatic illness at a medical visit, appear afterwards to be partly psychologic in origin. Not every general practitioner (GP), however, is equally sensitive to the psychologic aspects, and not every physician possesses the communication techniques required to detect them.
https://portal.ct.gov/DPH/Practitioner-Licensing--Investigations/PLIS/Practitioner-Complaints---Frequently-Asked-Questions
Current: Practitioner Complaints - Frequently Asked Questions; ... Connecticut General Statutes §20-7(c) states that upon a written request of a patient, his attorney or authorized representative, a licensed Connecticut health care provider is required to provide copies of the patient's health records directly to the patient, his attorney or ...
http://europepmc.org/articles/PMC1115948
Jun 01, 1999 · In 1997-98 there were 38 093 written complaints received about general medical and dental services and family health services administration in England, but only 331 complaints were referred to an independent review panel. 3 During the year 27 investigations into complaints about general practitioners were begun by the commissioner, and in ...
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