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https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
Complaints by private patients: Private patient complaints can be sent to the SB Complaints inbox alternatively, complainants can be sent direct to the Chief Executive by letter. On receipt the complaint will be reviewed and the appropriate action taken. The complainant will be informed of the action.
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.
https://sbuhb.nhs.wales/community-services/primary-care/gps/
GPs now work alongside a wide range of health professionals in local surgeries and purpose-built health centres. These include practice and district nurses, children's services, pharmacists and mental health professionals. You don't always need to see your GP.
https://www.ombudsman.wales/fact-sheets/health-complaint-against-gps-our-procedure/
All new complaints are considered by the Ombudsman’s Complaints Assessment Team, who will be responsible for the initial assessment of a complaint. At this stage one of the Team may contact your practice about the complaint requesting additional information about the complaint.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
https://www.nhsdirect.wales.nhs.uk/localservices/gpinformation/
GPs - Information and Links. This section provides information on GP services in Wales, including information on subjects like registration, second opinions and complaints. GP practices in Wales provide services under contract to Health Boards. As well as giving advice about health and illnesses, GPs might also provide contraceptive services ...
https://www.nhsdirect.wales.nhs.uk/localservices/gpfaq/
GPs - Frequently Asked Questions. How do I find and register with a GP? To find a GP you should contact the NHS Wales Shared Services Partnership in your area and ask for 'Contractor Services' which will be able to provide you with a list of GP’s in your area. Recommendation from …
https://www.itv.com/news/wales/2018-08-17/spiralling-number-of-health-complaints-to-ombudsman/
Aug 17, 2018 · The Ombudsman has received less complaints about GPs and dentists. Credit: ITV Cymru Wales Spiralling health complaints are a real concern and they now make up more than 40% of my office's total ...
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
https://www.prweb.com/releases/wales/nhs/prweb8196389.htm
Mar 11, 2011 · GPs in Wales need to appoint a ‘senior investigations manager’ to investigate patient concerns under a new complaints and redress scheme, some of …
https://abuhb.nhs.wales/about-us/complaints-concerns/
GPs / Dentists etc Mental Health Road to well-being Community Nursing School Nursing putting YOU first this winter. ... LGBT+ community in Wales invited to share their experiences of the NHS through poetry; ... Complaints & Concerns
https://www.bbc.co.uk/news/uk-wales-45210266
Aug 17, 2018 · A record number of complaints have been made about health services in Wales over the last year. ... There were 927 complaints about health boards, trusts, GPs …
https://www.seslhd.health.nsw.gov.au/prince-of-wales-hospital/patients-visitors/compliments-complaints-and-suggestions
Provide your feedback to our Hospital's Consumer Feedback Manager by telephoning 9382 2755, emailing [email protected] or writing a letter to: Consumer Feedback Manager, Level 3, Executive Unit, High St Building, Prince of Wales Hospital, Randwick, NSW 2031.
https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.
http://www.hollybush-gps.wales.nhs.uk/complaints-suggestions
Complaints/Suggestions As a practice team we strive to provide the very best in healthcare to you our patients, but sometimes we may fall short of your expectations. If this happens we would welcome your feedback to enable us to improve our working practice.
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. ... You can also email the team at [email protected] or fill in a complaint form below. ... If you have a concern about services that you have received from your GPs, dentists, community pharmacists and opticians, these services have their own concerns procedures. Please contact the staff in the relevant practice who ...
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