We collected information about Complaints About Local Councils Victoria for you. There are links where you can find everything you need to know about Complaints About Local Councils Victoria.
https://www.ombudsman.vic.gov.au/complaints/
Complaints If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. Start an online complaint
https://knowyourcouncil.vic.gov.au/guide-to-councils/consultation-and-complaints/complaints
Step 1 - If you have a complaint about an elected council, council administration or a council service, try to resolve it with the council first. The council will have a complaints process you can use to resolve issues. You can check the contact details for your local council here.
https://knowyourcouncil.vic.gov.au/guide-to-councils/consultation-and-complaints/complaints/complaint-resolution-bodies
The Victorian Ombudsman responds to complaints about local councils and state government departments and agencies. This is a free and independent service. Under the Ombudsman Act 1973, the Ombudsman may be able to help you if your complaint is about an administrative action of a council.
https://www.viccouncils.asn.au/find-your-council/council-map
Work for council . With 79 councils across Victoria, local government is one of the biggest and most diverse sectors to work in. If you're passionate about your community, local government jobs offer you the opportunity to help shape its future.
https://www.viccouncils.asn.au/what-councils-do/council-responsibilities/council-complaints
Councils don’t always get it right, but they do try to correct any problems raised with them. There are several integrity bodies in Victoria that can investigate complaints about local councils.
https://www.localgovernment.vic.gov.au/?redirect=direct
Local Government Victoria. Local Government Victoria supports and regulates councils to ensure that Victorians enjoy a responsive, accountable and efficient system of local government. Ministerial Statement on local government. The Minister for Local Government’s 2015 Ministerial Statement on Local Government, outlining a range of local ...
https://www.gov.scot/publications/local-government-make-a-complaint/
Apr 20, 2018 · The Scottish Government does not deal with complaints about councils or councillors, but there is a clear process for making a complaint and several independent bodies which have statutory responsibility for overseeing the standards and conduct of councils and …
https://www.ibac.vic.gov.au/docs/default-source/education-resources/local-council-complaints-flow-chart.pdf?sfvrsn=20ed7175_14
Local council complaints: If something is not right, who do I complain to? STEP ONE If you have a complaint about a council service, try to resolve it with the council ˜rst. The council will have a complaints process you can use to resolve issues. You can check details about your local council at www.knowyourcouncil.vic.gov.au
https://www.localgovernment.vic.gov.au/council-governance/how-we-regulate-councils
Good Governance Guide. Local Government Victoria has launched the Good Governance Guide as a resource for local governments, councillors and officers, as well as communities.. The guide, created in collaboration with the Municipal Association of Victoria, Victorian Local Governance Association and Local Government Professionals, aims to promote and enhance good governance.
https://www.parliament.vic.gov.au/file_uploads/Tabling_copy_VO_Report_Complaints_and_Councils_Feb_2015_Report_RQDZwYc3.pdf
is with their local council, and it is therefore not surprising that complaints about local councils have been one of the highest categories of complaint to the Ombudsman for many years. This enquiry was launched in 2014 when staff in my office identified that one of the …
https://www.governmentnews.com.au/councils-sweeping-complaints-under-the-carpet/
Oct 10, 2019 · “We found for years that one of the main causes of complaints about local councils is in fact the way those councils deal with complaints,” Victorian Ombudsman Deborah Glass said. “All too often complaints are seen as a nuisance, or provoke a defensive, unhelpful, bureaucratic response.
https://www.premier.vic.gov.au/complaint-handling-changes-will-keep-councils-accountable/
The Andrews Labor Government has welcomed the Victorian Ombudsman's report on complaint handling for local councils. Councils and complaints – A report on current practice and issues, tabled today, highlights the gaps in current complaint handling and the expectations of ratepayers and residents.
https://www.lga.sa.gov.au/complaints
Complaints about Councils - The Role of the LGA. The LGA is a membership organisation which represents the interests of councils and assists councils with guidance materials and other support. The LGA does not have any regulatory or compliance role in relation to councils.
https://www.parliament.vic.gov.au/file_uploads/Tabling_copy_VO_Report_A_good_practice_guide_to_handling_complaints_Report_and_Guide_Sep_2016_yf2qw8MP.pdf
for local councils, in 2015. 2. 2 Victorian Ombudsman, Councils and complaints – A report on current practice and issues, February 2015; Victorian Ombudsman, Councils and complaints – A good practice guide, February 2015. 18. It is clear from the response to my good practice guide for local councils that agencies welcome advice about complaint
https://www.olg.nsw.gov.au/strengthening-local-government/conduct-and-governance/council-complaint-statistics
Local councils are independent bodies, elected by and accountable to their communities and therefore we encourage councils to resolve most complaints at the local level. We have three statutory complaint handling roles. First, we examine complaints for breaches of the pecuniary interest provisions within the Act. Second, we examine public interest disclosures made to the Chief Executive under ...
https://www.governmentnews.com.au/local-government-watchdog-receives-record-number-of-complaints/
Sep 22, 2019 · The Local Government Inspectorate assessed more than 420 complaints about Victorian councils last year. Victoria’s local government watchdog has recorded the highest ever number of complaints for a non-election year, with 421 complaints received and assessed in the past 12 months.
https://www.epa.vic.gov.au/about-epa/who-epa-works-with/how-epa-works-with-councils
Councils use our support and guidance to help them meet their obligations. Officers for the Protection of the Local Environment (OPLEs) Officers for the Protection of the Local Environment (OPLEs) are EPA environment protection officers based in local councils. OPLEs and council officers respond to smaller-scale and lower risk waste and ...
https://ovic.vic.gov.au/wp-content/uploads/2018/08/Local-Councils-and-Privacy-Frequently-Asked-Questions.pdf
Local councils collect a vast amount of personal information about individuals in their daily functions, from information about ratepayers and pet owners, to details of complaints made to the council. This Frequently Asked Questions (FAQs) document is designed to address some of the most common enquiries Victorian local councils
https://humanrightscommission.vic.gov.au/human-rights/the-charter/complaints
The Victorian Equal Opportunity and Human Rights Commission ('the Commission') does not handle complaints related to the Charter of Human Rights and Responsibilities Act 2006. Instead, the Commission has educative, reporting, reviewing and intervention functions. If …
https://privacy.org.au/resources/privacy-law/localcouncils/
Introduction. Local government entities in Australia, known variously as City, Town and Shire Councils, perform many functions. Some of those functions involve the maintenance of databases containing personal data about residents of the area.
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