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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Complaining about NHS services. Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or ...
https://www.england.nhs.uk/contact-us/complaint/
Your local Healthwatch can help you find independent NHS complaints advocacy services in your area. You can also contact social services at your local council and ask about advocacy services. Find your local social services. POhWER is a charity that helps people to be involved in decisions being made about their care. Call POhWER’s support ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
Contact your CCG to make a formal complaint about out of hours services, ambulance services, NHS hospital services or NHS services delivered by private hospital, treatment centres and hospices. You can also contact them about community services such as continence services, speech and language therapy, mental health services or wheelchair services.
https://nhsnss.org/contact-us/complaints/
NHS National Services Scotland (NSS) values your comments, good or bad, to help us improve the service Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NSS.
https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession: Hospital and Community Health Services complaints by organisation ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
How do I feedback or make a complaint about an NHS service? Complaining to NHS England; Complaining to NHS England. NHS England welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements to services we commission. You can complain or give feedback: By post to: NHS England
https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
Mar 20, 2018 · In a report analysing more than 200 complaints about NHS mental health care Behrens highlighted “failings that have occurred, and continue to occur, in specialist mental health services in ...Author: Denis Campbell
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
CCGs oversee the commissioning of secondary care, such as hospital care and some community services. Read the answers to more questions about NHS services and treatments. Further information. Get involved in the NHS How do I make a complaint about an NHS service? Feedback and complaints about the NHS in England; Comment on NHS services
https://www.gov.scot/publications/help-guidance-handling-learning-feedback-comments-concerns-complaints-nhs-health-care-services/pages/4/
Mar 29, 2012 · This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.
https://www.e-lfh.org.uk/programmes/complaints-handling/
About the Complaints Handling programme. The NHS Constitution, along with the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, provide a right for patients to provide feedback, comments, raise concerns and make complaints.
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
We can only deal with complaints about the work, staff, and levels of service provided by NHS Digital. We can't deal with: complaints about government policy on health and social care; complaints about hospitals, GP practices, and other NHS services; complaints about social care services
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.ombudsman.org.uk/
Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)
https://nhsnss.org/contact-us/
For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.
https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.
https://nhscomplaintsadvocacy.org/
NHS Complaints Advocacy is a free, independent and confidential service available to anyone who wants support to make their complaint to the NHS.
https://nhscomplaintsadvocacy.org/what-is-nhs-complaints-advocacy/
NHS complaints advocacy service can help you if you, or someone you know, has not had the care or treatment you expect to receive from your NHS services and you want to complain. Advocacy is there to help you understand and go through the complaints process.
https://www.gov.scot/publications/help-guidance-handling-learning-feedback-comments-concerns-complaints-nhs-health-care-services/pages/5/
Mar 29, 2012 · 2.6.5.1 In accordance with the Complaints Directions, relevant NHS bodies must publish annually details summarising the action which has been or is to be taken to improve services as a result of feedback, comments and concerns received in the year. The information required in relation to complaints statistics is described in Part 3.
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