Complaints About Nhs

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How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process.

The 15 most common complaints about the NHS indy100

    https://www.indy100.com/article/the-15-most-common-complaints-about-the-nhs-7316616
    Sep 19, 2016 · The number of written complaints about the NHS has dropped for the first time in six years, but these are the complaints that top the list. Despite the absence of the £350 million that Vote Leave pledged in exchange for Brexit, NHS England has reported a decline in the number of written complaints they...Author: Joe Vesey-Byrne

Introduction to the NHS complaints procedure - The MDU

    https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
    May 04, 2017 · Complaints made by employees relating to their work for an NHS body. Oral complaints resolved to the complainant's satisfaction within one working day. Complaints about something that has previously been complained about and resolved. Complaints alleging that a public body failed to comply with a request for information under the Freedom of Information Act 2000.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    If the NHS thinks the child can make the complaint themselves, you can still make the complaint on their behalf, as long as the child gives you permission to make a complaint on their behalf. The NHS might ask the child to fill in a ‘permission to act on my behalf’ form.

Complaining about NHS services Age UK

    https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
    You can complain directly to the person or organisation concerned. All NHS organisations must have a complaints procedure explaining who to contact, how they investigate and respond to a complaint, and what further action you can take if you remain dissatisfied. They should also tell you how to access an NHS complaints advocacy service.

Health – NHS Complaints – General information

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    The Ombudsman is able to consider complaints made to him within one year of the matters complained about (or within one year of you becoming aware of the issue). If your complaint is about something that happened more than a year ago, but you complained to the Health Board (or Trust) within one year, you should complain to the Ombudsman within twelve weeks of the Health Board’s (or Trust’s) response.

It's a dirty little secret of the NHS, but patients who ...

    https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
    Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care ... The dirty little secret is simple; if you are a patient who makes a complaint, or causes a fuss on the ward ...

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Complain about an NHS service Complain on behalf of someone else. Help with complaints. Contact your local Patient Advice & Support Service (PASS) for independent advice and help with complaints. If you're unhappy with how the NHS handled your complaint. Ask the Scottish Public Services Ombudsman ...

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    other services or health boards. NHS inform is Scotland’s national health information service. Its aim is to help people in Scotland make informed decisions about …

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    Complaints – what you need to provide. Provide as much information as possible to allow NHS England to investigate your complaint. Include the following: your name and a valid email or home address for reply a phone number in case we need to contact you for additional information the name, location, and postal address (if you know it)...

NHS hospital complaints - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
    Depending on what happened and what you want to achieve, you may have different options to make a complaint: use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Complaining about NHS dental treatment. If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board.

Number of written complaints about NHS increases 4.9 per ...

    https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
    Sep 14, 2017 · *NHS Digital 1 must be quoted as the source of these figures *Regional data are available within this report 14 September 2017 There were 208,400 written complaints received by the NHS during 2016/17 2 - up 4.9 per cent on the previous year, NHS Digital figures released today show.. The figures mean on average 571 written complaints were made every day.

Feedback and complaints - NHS Digital

    https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
    NHS Digital complaints process We take complaints about our work, staff, and levels of service very seriously. If you're unhappy with our service, it's important to let us know so we can improve.

How to make a complaint to the NHS

    https://nhscomplaintsadvocacy.org/how-to-make-a-complaint-about-an-nhs-service/
    The NHS complaints procedure focuses on resolving your complaint directly with the service. This is called local resolution. Alternatively, you can choose to complain to the Commissioner of the service (the organisation that pays for the service).



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