Complaints About Premium Rate Texts

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Complain about a premium rate phone charge or text message ...

    https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/complain-about-a-premium-rate-phone-charge-or-text-message/
    Complain about a premium rate phone charge or text message This advice applies to England Print If you have an unexpected premium rate charge on your phone bill, you should first get in touch with the company running the premium rate service to make a complaint and get a refund.

How do I stop unwanted premium rate texts?

    https://www.which.co.uk/consumer-rights/advice/how-do-i-stop-unwanted-premium-rate-texts
    1 'STOP' unwanted premium texts. If you receive an unwanted message you suspect might be a premium rate text, you should use the PSA Number Checker to check for the name and contact details for the company running the service. If it is a legitimate service, you …

I'm being charged for unwanted premium rate text messages

    https://www.which.co.uk/consumer-rights/advice/im-being-charged-for-unwanted-premium-rate-text-messages
    I'm being charged for unwanted premium rate text messages If you’re being charged for texts you didn’t want or ask for, there are things you can do to make them stop. You can also find tips on how to avoid receiving them at all.

Watchdog probes £4.50 premium rate texts - BBC News

    https://www.bbc.com/news/technology-40496744
    Jul 11, 2017 · A watchdog has revealed it is investigating a premium-rate texting campaign, following complaints from recipients that they have been charged fees …

Stop spam SMS text messages - MoneySavingExpert

    https://www.moneysavingexpert.com/phones/stop-spam-texts/
    Premium messages. Again, these are services you have agreed to but you may be unaware that by buying a service, or game, on your mobile you're getting a regular, charged text. How to spot 'em: It will be from a four, five or six-digit number and will bill you for receiving the message. How to stop 'em: Read Stop Premium Texts

Help! I'm paying £4.50 a month to a premium rate text ...

    https://www.thesun.co.uk/money/6035689/help-im-paying-4-50-a-month-to-a-premium-rate-text-service-and-i-dont-know-how-to-stop-it/
    May 16, 2018 · I’m paying £4.50 a month to a premium rate text service – and I don’t know how to stop it ... Beware of scam texts that could end up costing you hundreds of pounds ... gets thousands of ...

A text scam is charging thousands of customers for ...

    https://www.itv.com/news/2016-05-10/a-text-scam-is-charging-thousands-of-customers-for-unwanted-messages-heres-what-to-do-about-it/
    May 10, 2016 · Thousands of mobile phone users are being made to pay for receiving premium rate texts they didn’t ask for by rogue firms charging as much as £4.50 a …

Ombudsman complaints - any success? - The giffgaff community

    https://community.giffgaff.com/d/33060860-ombudsman-complaints-any-success
    Hi, note that blocking Premium Rate texts via your account will not stop these type of subscription charges since the text associated with them is simply a receipt for a charge taken i.e. receiving the text does not give rise to the charge.

Premium rate text messages adding unknown costs to bills ...

    https://www.thisismoney.co.uk/money/bills/article-5265797/Premium-rate-text-messages-adding-unknown-costs-bills.html
    Jan 14, 2018 · Nearly 16,000 complaints about premium rate texts were fielded by the regulator in the year to September 2017. Many came from people who said they never gave consent to …

Warning over 'scam' that charges users to receive texts ...

    http://www.bbc.co.uk/newsbeat/article/17489393/warning-over-scam-that-charges-users-to-receive-texts
    Smartphone users are being warned about a new type of premium rate text scam. ... Warning over 'scam' that charges users to receive texts. ... PhonepayPlus says it's only had 38 formal complaints ...

Phone-paid Services Authority - The UK regulatory body for ...

    https://psauthority.org.uk/
    Partner of Ofcom, we regulate phone-paid services in the UK, premium rate goods and services that you can buy by charging the cost to your phone bill and pre-pay account.

Premium Rate - Commission for Communications Regulation

    https://www.comreg.ie/premium-rate/
    Premium Rate Services are goods and services that can be purchased by charging the cost of the service to a customer’s landline or mobile phone bill.

Premium rate services (PRS) - Ofcom

    https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/premium-rate-services
    Premium rate services are a form of micro-payment for paid for content, data services and value added services that are subsequently charged to your telephone bill. They tend to cost more than a normal phone call or text message. They usually operate on numbers beginning 09, 118, 087 or five or six digit mobile voice and text shortcodes

Complain about a premium rate phone charge or text message

    http://www.fairtelecoms.org.uk/uploads/1/1/4/5/11456053/ca-premium.pdf
    Complain about a premium rate phone charge or text message This advice applies to England Share this advice Print You can report a company if you think they didn’t make it clear that a phone number was premium rate. You can also complain about a premium text message service if you think the company didn’t make the costs clear enough.

Premium Rate Texts Not supported. - Plusnet Community

    https://community.plus.net/t5/Mobile/Premium-Rate-Texts-Not-supported/td-p/1394396
    Just spoken to customer services regarding premium texts to TV competitions Gadget Show et al, and have been told that Plusnet does not support texting/calling these numbers due to the way the texts are charged back?. Would have been useful if this was made more clear in their joining information on...

Premium Rate Text Fraud — MoneySavingExpert Forum

    https://forums.moneysavingexpert.com/discussion/4064547/premium-rate-text-fraud
    Jul 13, 2012 · I just received my mobile bill from Virgin who claimed I had spent 10p on a chargeable text to 61610 at 23.55 on 22 Jun 2012 and this had authourised the supplier (INTRUGO LTD intrugo.com Tel. 02070990376) to send me a pair of £1.50 Premium Rate Texts …

Premium Rate Text Fraud - MoneySavingExpert.com Forums

    https://forums.moneysavingexpert.com/showthread.php?t=4064547
    Dec 07, 2012 · Premium Rate Text Fraud Praise, Vent & Warnings. I just received my mobile bill from Virgin who claimed I had spent 10p on a chargeable text to 61610 at 23.55 on 22 Jun 2012 and this had authourised the supplier (INTRUGO LTD intrugo.com Tel. 02070990376) to send me a pair of £1.50 Premium Rate Texts misleadingly labelled '700035628' each week.

Premium Rate Services - Commission for Communications ...

    https://www.comreg.ie/premium-rate/about-premium-rate-services/solutions-to-common-problems/
    How do I stop a premium rate subscription SMS/text service? To unsubscribe from a premium rate subscription service (a service where there is a recurring charge), send a text to the short code number for the service. Text the word STOP. Do not text any other words as it …

Watchdog probes £4.50 premium rate texts IT Disposal ...

    https://www.gigacycle.co.uk/news/watchdog-probes-4-50-premium-rate-texts/
    A watchdog has revealed it is investigating a premium-rate texting campaign, following complaints from recipients that they have been charged fees even though many believe they never opted into the service.One expert claimed the messages look like spam, which could cause phone owners to ignore them.There is also concern about conflicting advice being given to the public.The two companies ...

Mobile Billing Premium Text Premium Rate SMS Reverse ...

    https://www.textvertising.co.uk/sms-services/premium-text/premium-text.htm
    Mobile Billing allows you to charge a premium for an SMS received by an end user from our platform. These will always originate from a 5 digit shortcode number such as 82055 or 81888 for example. In order to send an end user a "premium rate SMS" they must …



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