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https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/premium-rate-services
Premium rate services are a form of micro-payment for paid for content, data services and value added services that are subsequently charged to your telephone bill. They tend to cost more than a normal phone call or text message. They usually operate on numbers beginning 09, 118, 087 or five or six digit mobile voice and text shortcodes
https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/complain-about-a-premium-rate-phone-charge-or-text-message/
Complain about a premium rate phone charge or text message This advice applies to England Print If you have an unexpected premium rate charge on your phone bill, you should first get in touch with the company running the premium rate service to make a complaint and get a refund.
https://conversation.which.co.uk/technology/premium-rate-phone-number-customer-service-complaints-0845-0870/
Aug 07, 2013 · Have you had to call a premium rate 0845 or 0870 number to make a complaint ? New rules could see premium rate charges scrapped for company helplines. ... travel and public sector won’t have to ban expensive phone numbers for customer service and complaints. So, because of your comments, we’ve launched a new campaign called Costly Calls ...
https://en.wikipedia.org/wiki/Premium-rate_telephone_number
Premium-rate telephone numbers are telephone numbers for telephone calls during which certain services are provided, and for which prices higher than normal are charged. Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls.
https://www.gov.uk/call-charges
Call charges and phone numbers ... Premium rate numbers regulated by the Phone-paid Services Authority: up to £3.60 and your phone company’s access charge, plus 5p to £6 per call:
https://www.numbergroup.com/list-of-call-charges-to-uk-phone-numbers/
Wikipedia (premium-rate telephone number) Confusion about call charges. The main cause of complaints about non-geographic numbers is confusion and lack of clear information about pricing. A clear example of this confusion was apparent in the case of 0800 Freephone numbers. Before July 2015, calls from landlines to 0800 numbers were free ...
https://psauthority.org.uk/
Partner of Ofcom, we regulate phone-paid services in the UK, premium rate goods and services that you can buy by charging the cost to your phone bill and pre-pay account.
https://www.theguardian.com/money/2017/sep/07/amazon-premium-rate-refund
Sep 07, 2017 · I tried to phone Amazon but the premium rate left me feeling robbed ... is investigating complaints about the number you dialled. ... Companies are no longer allowed to offer premium rate numbers ...Author: Anna Tims
https://www.comreg.ie/premium-rate/about-premium-rate-services/what-are-premium-rate-services/
What are phone-paid/premium rate services? Premium rate services (“PRS”) are goods and services that you can buy by using your landline, mobile phone, the Internet, interactive digital TV or fax . ComReg is the independent regulator of phone-paid services in Ireland and is responsible for regulating the content and promotion of PRS which ...
https://complaintwire.org/complaints/phone-calls
Unsolicited Phone Calls. Complaints. Complaints 1 - 20 of 14994; ... They were able to tell me what my credit card numbers were, what my balances were and interest rates. Said they would payoff my balances and get my 0% rate on a new card. How could they know my card numbers, rates, and balances? Where do they get that information?
http://www.callagenix.com/numbers/090x-premium-rate-numbers
Why not earn money from incoming calls with a premium rate number service? 090 premium rate phone numbers are revenue sharing numbers, which means you get paid whenever somebody calls you. If you’re looking to buy a premium rate number, Callagenix have a range of 09 numbers available with rates ranging from 10p/min up to £1.50/min.
https://www.savethestudent.org/bills-utilities/say-no-to-08-number-phone-call-charges.html
Oct 11, 2019 · When possible, look for alternatives to premium-rate numbers, like ones that start with 0844, 0845, 0870 or 0871 (see more below).. If you need to call customer service or a helpline, the company should already have a standard or free number you can call.
https://www.thesun.co.uk/money/6010339/phone-scam-premium-numbers-insolvency/
Apr 10, 2018 · ACTION Fraud have warned of a phone scam that targets those in debt. The scam uses a fake insolvency service phone number to get victims to pay lots of money for calling a premium number.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/how-much-does-a-phone-call-really-cost
118 numbers are also regulated by the Phone-paid Services Authority (PSA) (previously known as PhonePayPlus and ICSTIS), which regulates phone-paid services in the UK. These are the premium rate goods and services that you can buy by charging the cost to your phone bill and prepay account.
https://www.comreg.ie/premium-rate/about-premium-rate-services/solutions-to-common-problems/
Consumers can avail of a facility to block premium rate Short Messaging Services (SMS) text messages and Multimedia Message Services (MMS) from their mobile phone. If you wish to have premium rate SMS text messages and MMS blocked from your mobile phone, the mobile operators eir Mobile, Three and Vodafone provide a barring facility allowing you ...
https://www.telegraph.co.uk/finance/personalfinance/household-bills/10226085/Premium-rate-customer-service-phone-lines-to-be-banned.html
Aug 06, 2013 · Premium rate customer service phone lines are to be banned in a Government crackdown, but banks, train operators and airlines have been let off the hook by ministers.
https://www.gov.uk/government/news/government-cuts-off-costly-calls
Dec 13, 2013 · Government cuts off costly calls ... provide an 0800 or free phone number for pre-contract calls to lure people in, but then only offer expensive premium rate numbers …Author: Department For Business, Innovation & Skills
https://www.thesun.co.uk/money/4981121/mobile-phone-customers-warned-about-rise-of-scam-that-tricks-you-into-phoning-back-a-premium-rate-number/
Nov 24, 2017 · Mobile phone customers warned about rise of scam that tricks you into phoning back a premium rate number. The "Wangiri" scam sees mobile numbers called at …
https://www.theguardian.com/money/2013/aug/06/premium-rate-084-087-complaints-lines
Aug 06, 2013 · The government is to ban the use of premium rate 084 and 087 telephone numbers for customer inquiries and complaints lines from next summer, amid concern that consumers are being charged excessive ...Author: Rebecca Smithers
https://www.inbrief.co.uk/regulations/premium-rate-telephone-numbers/
Premium rate services refers to the provision of premium rate telephone services, as well as other services that are charged to phone bills or pre-paid phone accounts. The cost of premium rate telephone numbers varies widely from approximately £0.75 to around £3 …
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