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Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
Complaining about private dental treatment. If you wish to make a complaint about private dental services, contact the practice manager of the private dental surgery. Your complaint must be made within 12 months of receiving treatment.
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
The Dental Complaints Service (DCS) are a team of trained advisors who aim to help private dental patients and professionals settle complaints about private dental care fairly and efficiently. Funded by the GDC, the DCS provides a free and impartial service to mediate between patient and professional.
https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
If you're receiving private dental treatment The easiest way to resolve the issue would be to contact the practice, who may be able to resolve this with you straight away. A private dentist should have their own complaints procedure, so if you're not satisfied after an informal …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
The solution to the problem could be that the dentist is told to provide appropriate NHS treatment. You can't use the NHS complaints procedure to complain about private treatment carried out by an NHS dentist. You should send these complaints to the Dental Complaints Service run by the General Dental Council -see below.
https://www.merivaledental.com/complaints
Complaints Handling Policy (Private Treatment) We want all our patients to have a positive experience at our practice. However, if one of our patients should be less than satisfied with the service we provide, they will be dealt with courteously and promptly so that the matter is resolved as quickly as possible.Location: 020 8692 9963 94 Greenwich High Road, London SE10 8JE
https://www.which.co.uk/reviews/dentists/article/private-and-nhs-dental-charges
Current NHS dental charges vs private dentist fees. Three quarters of UK dentists operate mixed practices that offer both NHS and private dental work, according to the British Dental Survey 2017. This means that, to some extent, you can pick and choose the treatment you have done under NHS charges, and what you decide to pay for fully.
https://dcs.gdc-uk.org/patients/what-we-can-help-with
A contribution towards remedial treatment so that the work can be completed by another dental professional at the same practice or at an alternative practice. Following a review of the the DCS can now, on referral from your plan provider, impartially assist with complaints about private treatment provided as part of a dental plan.
https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
Guide to handling complaints in Wales. Private dental treatment. If you have a complaint about privately provided treatment, your practice will have a complaints procedure. If you are not happy with the result, you can contact the dental complaints service.
https://www.mouthhealthy.org/en/dental-care-concerns/problems-with-your-dentist
Problems With Your Dentist. ... have established a dispute resolution system called peer review to help resolve the occasional disagreement about dental treatment. Peer review provides an impartial and easily accessible means for resolving misunderstandings regarding the appropriateness or quality of care and, in certain instances, about the ...
https://www.privatehealth.co.uk/articles/how-complain-about-private-treatment-81896/
Therefore, you may need to make multiple complaints if you had more than one issue; for instance, the consultant and the hospital food. How to complain. If you can’t resolve the issue by discussing it with your private medical or dental treatment consultant in person, …
https://www.nhs.uk/using-the-nhs/nhs-services/dentists/whats-available-on-the-nhs/
Complaints about private dental treatments. If you had private dental treatment and an informal approach does not solve the problem, ask for a copy of the complaints procedure. Any private dental practice must have one. If you have already made a formal approach to the practice and the problem has not been resolved, you can contact the Dental ...
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs5_dental_care_nhs_and_private_treatment_fcs.pdf
5 Check-up and treatment plans 5 6 Community dental services 7 7 Dental care for care home residents 7 8 Providing feedback about NHS treatment 7 8.1 Compliments, concerns and complaints 8 9 Help with cost of NHS dental treatment 8 10 Private dental treatment 9 10.1 Compliments, concerns and complaints 10
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/how-do-i-raise-a-concern-about-a-dental-professional
Raising concerns about dental treatment The GDC can look into serious concerns about the ability, health or behaviour of a dental professional.; Handling concerns This section covers what you need to do, and what to expect, if a concern has been raised about you, as well as information about upcoming, current, and past hearings.
https://www.woodsdental.co.uk/complaints-procedure-private/
Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA (Telephone: 08456 120 540) for complaints about private treatment; The General Dental Council, 37 Wimpole Street, London, W1M 8DQ (Telephone: 0845 222 4141), the dentists’ regulatory body for complaints about professional misconduct
https://www.glynneathdental.com/complaints-policy-nhs
Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA (Telephone: 08456 120 540) for complaints about private treatment; The General Dental Council, 37 Wimpole Street, London, W1M 8DQ. The dentists’ registration body. If you want advice, there are people to give you help with what can be a complicated system.Location: 25 High Street Neath, Wales, SA11 5BS United Kingdom
https://contactus.gdc-uk.org/dcs/Complaint/PrivatePatients
Dental Complaints Service enquiry An impartial resolution service assisting with refunds, contribution towards remedial treatment, apologies and explanations …
https://www.scottishdental.org/public/dental-complaints/
NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.
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