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The Superannuation Complaints Tribunal is a Commonwealth statutory authority and operates under the Superannuation (Resolution of Complaints) Act 1993 (the SRC Act).
https://www.alrc.gov.au/publication/family-violence-and-commonwealth-laws-dp-76/19-superannuation-law/overview-of-the-superannuation-system/
19.22 The Superannuation Complaints Tribunal (SCT) was established under the Superannuation (Resolution of Complaints) Act 1993 (Cth) to deal with complaints about superannuation—specifically in the areas of regulated Superannuation Funds, annuities and deferred annuities, and Retirement Savings Accounts. The Tribunal’s jurisdiction does not, however, extend to complaints concerning self-managed superannuation …
https://sct.gov.au/pages/about-us/what-we-do
What we do. At the Superannuation Complaints Tribunal, we deal with complaints about superannuation that have been received on or before 31 October 2018. New complaints must be made to the Australian Financial Complaints Authority (AFCA). You can learn more about AFCA at www.afca.org.au.
https://www.sct.gov.au/faqs
The Superannuation Complaints Tribunal is an independent statutory dispute resolution body that deals with superannuation-related complaints received on or before 31 October 2018. It operates under the Superannuation (Resolution of Complaints) Act 1993 (the Complaints Act ).
https://afca.org.au/make-a-complaint/complain/
Many complaints can be resolved quickly once you make contact with your financial firm (for example, your bank, insurer, financial planner, mortgage broker, superannuation fund). Find your financial firm. Identify the issue you want to complain to us about. Work out if you want to authorise someone else to complain on your behalf.
https://sct.gov.au/pages/contact-us
Contact Tribunal Contact Details. At the Superannuation Complaints Tribunal, we deal with complaints about superannuation that have been received on or before 31 October 2018. New complaints must be made to the Australian Financial Complaints Authority (AFCA). You can learn more about AFCA at www.afca.org.au.
https://www.afca.org.au/make-a-complaint/
Jan 01, 2008 · In the case of superannuation complaints, our determinations are binding on both parties, regardless of whether the outcome is accepted. Our service is free to access. If you need more support, there are other support services such as community …
https://www.apra.gov.au/questions-about-superannuation-funds
Complaints about your superannuation fund, unless they are of a prudential concern, should be directed to the trustee of the fund. Trustees are required to have an internal dispute resolution process and should respond to complaints within 90 days.
https://www.apra.gov.au/apras-complaints-handling-standards
APRA acknowledges the right to complain and we encourage feedback about the performance of our functions. APRA has a written complaints policy and accompanying staff procedures. Fairness: APRA's complaints handling policy recognises the need to be fair to both the complainant and any staff member who has a complaint made against them. The ...
https://www.ato.gov.au/About-ATO/Contact-us/Complaints,-compliments-and-suggestions/Complaints/
The ATO is the Government's principal revenue collection agency. It is part of the Treasury portfolio. Our role is to manage and shape tax, excise and superannuation systems that fund services for Australians. This page provides information about lodging a complaint.
https://www.ato.gov.au/Individuals/Super/Growing-your-super/Unpaid-super-from-your-employer/
Unpaid super from your employer. If you think your employer isn’t paying your super contributions, follow the steps below: Am I entitled? – you should confirm that you're entitled to super before taking any further steps. Go to ATO online via myGov to view super contributions that have been paid into your super fund by your employer.
https://treasury.gov.au/sites/default/files/2019-03/R2016-002_Superannuation_Complaints_Tribunal.pdf
superannuation complaint know how to access the SCT in a timely and efficient manner and the nature of complaints that the Tribunal is able to consider. Further, in the context of the Tribunal, such an alignment would need to be cognisant of the current external scrutiny afforded over Tribunal operations by administrative
https://www.alrc.gov.au/publication/family-violence-and-commonwealth-laws-improving-legal-frameworks-alrc-report-117/19-superannuation-law-2/overview-of-the-superannuation-system-2/
Superannuation Complaints Tribunal. 19.10 The Superannuation Complaints Tribunal was established under the SRC Act to deal with complaints about superannuation—specifically in the areas of Regulated Superannuation Funds, annuities and deferred annuities, and Retirement Savings Accounts. The Tribunal’s jurisdiction does not, however, extend ...
https://www.yourlifechoices.com.au/finance/superannuation/most-complained-about-super-funds
Superannuation received nine per cent – or one in 10 of all complaints – mostly for incorrect fees or costs (873 complaints), delays in claim handling (770 complaints), account administration errors (492 complaints), denial of claims (437 complaints) and incorrect claim amounts (402 complaints).Author: Leon Della Bosca
https://www.sct.gov.au/pages/about-us/about-the-tribunal
The Superannuation (Resolution of Complaints) Act 1993 (the Complaints Act) sets out the Tribunal's functions, powers and procedures. In all its work, the objectives of the Tribunal are to be fair, economical, informal and quick. The Superannuation Complaints Tribunal was established by the Australian Government in 1992.
https://en.wikipedia.org/wiki/Superannuation_Complaints_Tribunal
History. The Superannuation Complaints Tribunal was established under the Superannuation (Resolution of Complaints) Act in 1993. It was established at the same time as a new prudential and disclosure framework was put in place under the Superannuation Industry (Supervision) Act 1993, protecting employees compulsory superannuation contributions (introduced in 1992).
https://webdev.sct.gov.au/pages/make-a-complaint/death-benefit-complaints
Death benefit complaints. Examples of death benefit complaints that fall within this category include: complaints about the distribution or apportionment of the benefit among beneficiaries (you may wish to read our Death benefits brochure, which provides general information about superannuation death benefits and the issues that the Tribunal considers in dealing with complaints about the ...
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