Complaints Against Catsa

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Contact Us CATSA ACSTA

    https://www.catsa-acsta.gc.ca/en/contact-us
    Have a question, comment or complaint? Please use one of the following options to contact CATSA: Call 1-888-294-2202 (toll-free) if you have a question that requires an immediate response Contact us through our Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. EST) Use our online form to send us an e-mail

Complaint Transportation Security Administration

    https://www.tsa.gov/contact-center/form/complaints
    Yes, I declare under penalty of perjury under the laws of the United States of America that the civil rights and liberties complaint that I have filed with TSA is true and correct and I have read and agree with and to the terms outlined below.

Airport security agents’ union responds to Global News ...

    https://globalnews.ca/news/6303180/union-airport-security-agents-catsa-investigation-screening-complaints/
    Dec 16, 2019 · Global News analyzed 211 complaints made against CATSA in Edmonton between 2016 and 2018 and found that 52 per cent of them related to long wait times and agent behaviour.Author: Julia Wong

Home CATSA ACSTA

    https://www.catsa-acsta.gc.ca/en
    CATSA is a Crown corporation that is mandated with protecting the public through effective and efficient screening of air travellers and their baggage.

Global News Investigates: Agent behaviour, wait times ...

    https://globalnews.ca/news/6265862/investigation-screening-complaints-edmonton-international-airport-security/
    Dec 16, 2019 · “Such complaints should never exist because people who wield such power should be acting responsibly and should earn the public’s trust.” The 211 complaints …Author: Julia Wong

Rude officers, seized items and touchy pat downs top CATSA ...

    https://www.cbc.ca/news/politics/catsa-complaints-most-common-1.4667623
    Out of hundreds of complaints filed against Canada's airport security officers last year the most common irritants were against "power pushing” officers with a "bastardized approach to customer ...Author: Catharine Tunney

Global News Investigates: complaints against CATSA at ...

    https://www.msn.com/en-ca/video/news/global-news-investigates-complaints-against-catsa-at-edmonton-airport/vi-BBY43b1
    Dec 17, 2019 · Global News used access for information laws and found more than 200 complaints against CATSA at the Edmonton International Airport over a three-year period. Julia Wong explains what they were and ...Author: Global News

Global News Investigates: Agent behaviour, wait times ...

    https://canada-news.org/edmonton/global-news-investigates-agent-behaviour-wait-times-dominate-screening-complaints-at-edmonton-airport/
    The behaviour of airport security agents – such as aggressive agents yelling at passengers, intimidating passengers with potential police involvement and threatening passengers with being able to make their flight – and long wait times make up more than half of the complaints against Canadian Air Transport Security Authority (CATSA) at the Edmonton International Airport.

Airport Security Complaints: Officers Disrespect, Lie To ...

    https://www.huffingtonpost.ca/2012/05/09/airport-security-canada-naked-scanners-full-body_n_1502577.html
    Airport Security Complaints: Officers Disrespect, Lie To Passengers At Canadian Airports, Complaints Allege ... Complaint forms sent to the Canadian Air Transport Security Authority (CATSA) and ...Author: Althia Raj

Airport security agents’ union responds to Global News ...

    https://mystylenews.com/world-news/airport-security-agents-union-responds-to-global-news-investigation-about-screening-complaints/
    Christopher Monette, director of public affairs with Teamsters Canada, spoke in response to a Global News investigation that analyzed complaints made against agents with the Canadian Air Transport Security Authority (CATSA). “It needs to be said airport screeners have a tremendously important but thankless, underappreciated job.

Global News Investigates: complaints against CATSA at ...

    https://edmontonnews.org/global-news/global-news-investigates-complaints-against-catsa-at-edmonton-airport/
    Global News used access for information laws and found more than 200 complaints against CATSA at the Edmonton International Airport over a three-year period. Julia Wong explains what they were and has suggestions for travellers.

Contact Us - Compliments, Comments and Complaints

    https://www.cbsa-asfc.gc.ca/contact/com-eng.html
    Oct 10, 2019 · The Canada Border Services Agency would like to hear about your experience with us. Your feedback helps us to understand our clients and improve the delivery of our programs and services. Please send us your compliments, comments or complaints, in the official language (English or French) of your choice, through the feedback form below.

Julia Wong Global News Journalist Muck Rack

    https://muckrack.com/jwongglobalnews
    Sep 26, 2019 · globalnews.ca — Global News used access for information laws and found more than 200 complaints against CATSA at the Edmonton International Airport over a three-year period. Julia Wong explains what they were and has suggestions for travellers.Location: Edmonton

Airport security agents’ union responds to Global News ...

    https://canada-news.org/edmonton/airport-security-agents-union-responds-to-global-news-investigation-about-screening-complaints/
    Christopher Monette, director of public affairs with Teamsters Canada, spoke in response to a Global News investigation that analyzed complaints made against agents with the Canadian Air Transport Security Authority (CATSA). READ MORE: Global News Investigates: Agent behaviour, wait times dominate screening complaints at Edmonton airport

Canadian Air Transport Security Authority (CATSA) Review ...

    https://www.tc.gc.ca/eng/aviationsecurity/page-166.htm
    Aug 14, 2019 · Canadian Air Transport Security Authority (CATSA) Review. As part of the Government of Canada's continuing efforts to protect and enhance the safety and security of Canadians through the most efficient and effective means possible, the Government will undertake a review of the spending, efficiency and structure of CATSA.

Stupid, stupid, stupid CATSA agents... - FlyerTalk Forums

    https://www.flyertalk.com/forum/air-canada-aeroplan/363388-stupid-stupid-stupid-catsa-agents.html
    Oct 14, 2004 · Air Canada Aeroplan - Stupid, stupid, stupid CATSA agents... - Ok, maybe this is a bit more of a rant than anything else, but I think it does get my point across... On Sunday, when I went through YYZ, I checked-in like I normally do and then I was asked to bring my stuffed-with-everything-but-hockey equipment hockey

Air Canada - Complaints or Concerns

    https://www.aircanada.com/content/aircanada/ca/en/aco/home/plan/medical-mobility/complaints-or-concerns.html
    Complaints or Concerns. If you have a complaint or concern about discrimination, accommodations or services with respect to passengers with a disability that has not been resolved by our personnel to your satisfaction, please ask one of airport agents to put you in contact with a Complaint Resolution Official ...

Five Common Grievance Issues International Brotherhood ...

    https://boilermakers.org/resources/stewards_sourcebook/five_common_grievance_issues
    Sep 24, 2010 · Often a member will want to grieve an issue despite there being clear language in the collective bargaining agreement (CBA) that goes against his or her position. “I know the contract says we get 20 minutes for lunch,” he might say, “but we have been …

Air Passenger Protection

    https://rppa-appr.ca/eng/
    recourses available against the airline, including your options with the CTA. The airline must communicate new flight status information to you as soon as possible. In the case of a delay, they must also provide status updates every 30 minutes until a new departure time is set or new travel arrangements have been made.

Extra disclosure ordered in security screening case ...

    https://www.internationallawoffice.com/Newsletters/Aviation/Canada/Bersenas-Jacobsen-Chouest-Thomson-Blackburn-LLP/Extra-disclosure-ordered-in-security-screening-case
    Sep 24, 2014 · Complaint against CATSA According to Air Canada, the documents that Yaffa had so far disclosed made frequent reference to a separate complaint which he made to the commission against CATSA, related to the check-in and security processes on at least two of the six dates raised by the complaint against Air Canada.



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