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https://www.ombo.nsw.gov.au/what-we-do/our-work/local-government
Local government. Many of the everyday services we all rely on are provided by local councils. We have been overseeing complaints about councils for over 35 years, and in that time we have developed a good understanding of the unique issues and challenges of local government.
https://www.olg.nsw.gov.au/strengthening-local-government/conduct-and-governance/council-complaint-statistics
Local councils are independent bodies, elected by and accountable to their communities and therefore we encourage councils to resolve most complaints at the local level. We have three statutory complaint handling roles. First, we examine complaints for breaches of the pecuniary interest provisions within the Act. Second, we examine public interest disclosures made to the Chief Executive under ...
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://www.olg.nsw.gov.au/strengthening-local-government/supporting-and-advising-councils/directory-of-policy-advice/complaint-handling
A complaint is an expression of dissatisfaction with the council’s policies, procedures, charges, employees, agents or the quality of the services it provides. Routine complaints Councils should have processes in place for managing complaints that include the following features:
https://www.ambulance.nsw.gov.au/about-us/contact-us/complaints
Rozelle NSW 2039. Phone (02) 9320 7838. Submit a complaint by email. If you do not wish to make a complaint to NSW Ambulance directly, certain complaints can be lodged with other statutory bodies including the Health Care Complaints Commissioner, the Australian Health Practitioner Regulation Agency (AHPRA) or the Health Professionals Councils ...
https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.
https://www.fairtrading.nsw.gov.au/housing-and-property/building-and-renovating/during-the-building-process/concerns-with-development
The Building Professionals Board can investigate complaints against accredited certifiers, and against local councils in their capacity as certifying authorities. The Board has no power to: order building work to stop, or unauthorised work or property damage to be rectified; act on complaints against builders, tradespeople or property owners
https://www.dentalcouncil.nsw.gov.au/make-a-complaint
for complaints about registered health practitioners or students in states other than NSW, contact AHPRA for complaints about unregistered health practitioners contact the Health Care Complaints Commission; for customer service or consumer complaints about issues such as requests for refunds or queries regarding billing, contact NSW Fair Trading.
https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_032.pdf
Managing Complaints and Concerns about Clinicians Summary This Policy Directive provides a standard approach for the management of serious complaints and concerns about clinicians working in NSW Health. This Policy and its Procedures are to be used in conjunction with the applicable Policy Directives’
https://www.hpca.nsw.gov.au/complaint-outcomes-hpca
Complaint outcomes; ... complaints about registered health practitioners or students in states other than NSW complaints about unregistered health practitioners; ... Councils have the power to act quickly in urgent cases by suspending a practitioner’s registration to protect public health and safety, or in the public interest, while we make ...
https://www.nursingandmidwiferycouncil.nsw.gov.au/complaints-and-concerns
Complaints and concerns; Overview. We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practice safely and competently. Our legal powers come from the Health Practitioner Regulation National Law (NSW).
https://www.esc.nsw.gov.au/inside-council/council/council-policies/policies/Complaints-Policy.pdf
Model Code of Conduct for Local Government Councils in NSW. Council is guided by the NSW Ombudsman’s Effective complaint handling guidelines (Dec ... complaints about the conduct of councils. Depending on the nature of the complaint, it may ... Commission Against Corruption Act 1988.
http://www.hccc.nsw.gov.au/ArticleDocuments/68/Dealing%20with%20complaints%20-%20a%20guide%20for%20health%20service%20providers%20-%20reviewed%20July%202014.pdf.aspx
with complaints about health service providers in NSW. This includes complaints about: health organisations, such as public and private hospitals, community health services, medical practices, day procedure centres. The Commission manages these complaints; the NSW health professional Councils do not have a role in managing these complaints.
https://www.foodauthority.nsw.gov.au/help/complaints-about-food
The NSW Food Authority works with local councils to help ensure that food sold to NSW consumers is safe and correctly labelled. We welcome your complaints as they help us and councils to better understand your concerns as well as raise the food industry’s awareness of its responsibility for the wellbeing of all consumers.
https://www.sutherlandshire.nsw.gov.au/Council/Complaints-and-Reporting-Issues
We are confident we can resolve the majority of complaints received however we understand that we may not be able to satisfy every customer on every occasion. Customers also have the option to going to an external agency regarding their concerns: Office of Local Government NSW Ombudsman’s Office Independent Commission Against Corruption. Location
http://www.neighboursfromhell.com.au/complaints.html
Written complaints can be left at, or mailed to, your local police station or mailed to the Customer Assistance Unit at PO Box 3427, Tuggerah, NSW 2259 or lodge your complaint online. You can also complain about the conduct of NSW police officers through the NSW …
https://www.icac.nsw.gov.au/reporting/report-corruption/icac-corruption-complaints-form
ICAC corruption complaints form Things you need to know before you make a complaint What the ICAC does. Receive complaints about corruption involving NSW public sector agencies (government departments and state-owned corporations), local councils, members of Parliament and the judiciary
https://www.facs.nsw.gov.au/housing/living/rights-responsibilities/neighbours
DCJ Housing will investigate complaints against tenants where there is an alleged breach of the tenancy agreement. If the complaints are substantiated, tenants will be given the opportunity to change nuisance and annoying behaviour.
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