Complaints Against Nhs Wales

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Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. ... Complaints/Concerns; NHS Wales Trusts . Welsh Ambulance Service NHS Trust - Putting Things Right. Public Health Wales - How to Raise a Concern.

Complaints against the NHS in Wales

    https://www.assembly.wales/Research%20Documents/Complaints%20Procedures%20in%20the%20NHS%20in%20Wales%20-%20Research%20paper-25082005-43805/05-030-English.pdf
    to whether the Bill's coverage will extend to Wales. 7 Number of complaints to the NHS in Wales, 2000-01 to 2003-04 The Welsh Assembly Government publication Complaints to the NHS in Wales, 2003-04 (SDR 70/2004) provides a range of data on complaints received by the Hospital and

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Health – NHS Complaints – General information

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.

Complaints in the NHS

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    in the NHS A Guide to handling complaints in Wales April 2003 IMPROVING HEALTH IN WALES. Making suggestions and complaints Do you have suggestions about how we can provide a better service? Your suggestions, compliments or complaints will help us to improve the services we offer.

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    The Swansea Bay Community Health Council is a statutory organisation set up to monitor NHS Services for people living in the Neath Port Talbot and Swansea area. Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS.

Complaints about care in Wales - NHS Direct Wales

    https://www.nhsdirect.wales.nhs.uk/travelhealth/ComplaintsCareWales/
    Complaints about care in Wales. Complaints to the NHS for residents of other EEA states. In Wales the NHS system for dealing with complaints, claims and incidents is called Putting Things Right.. Complaints, claims and incidents are collectively known as concerns.

Concerns / Complaints - Cardiff & Vale University Health Board

    http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
    Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    Wales home; Health NHS and social care complaints Complaining about the NHS NHS complaints procedure How to make a complaint. How to make a complaint about NHS services. This advice applies to England Print The care you receive from the NHS is …

Welsh health boards 'need cultural improvement' - BBC News

    https://www.bbc.com/news/uk-wales-42921441
    The ombudsman's office has seen a 14% increase in complaints against Welsh health boards and Wales' three NHS trusts this year, with 655 grievances registered so far - compared with 574 at this ...

Complaints/Feedback - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us1/complaints-and-concerns/
    Please note: Although we will not be responsible for most health services in Bridgend County from April 1, 2019, if your feedback or complaint about services in that area relates to an issue which happened before that date, you will still need to contact us.

Complaints against the Welsh NHS have risen, new Ombudsman ...

    https://www.walesonline.co.uk/news/health/complaints-against-welsh-nhs-risen-11572723
    Jul 06, 2016 · Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen over the past year, new figures have revealed. The Ombudsman’s 2015/16 annual report showed that ...

Complaints against Welsh NHS up by 8%, says Ombudsman ...

    https://www.itv.com/news/wales/2017-08-16/complaints-against-welsh-nhs-up-by-8-says-ombudsman/
    Aug 16, 2017 · Read the latest Wales stories, Complaints against Welsh NHS up by 8%, says Ombudsman on ITV News, videos, stories and all the latest Wales news

'Spiralling' number of health complaints to ombudsman ...

    https://www.itv.com/news/wales/2018-08-17/spiralling-number-of-health-complaints-to-ombudsman/
    Aug 17, 2018 · Complaints made to the Ombudsman about Welsh NHS bodies hit a record high last year. The Ombudsman's Annual Report and Accounts for 2017/18 has revealed complaints against NHS bodies, including ...

Thousands of complaints against the Welsh NHS are not ...

    https://www.walesonline.co.uk/news/health/thousands-complaints-against-welsh-nhs-13577539
    Sep 06, 2017 · Thousands of complaints against the Welsh NHS are not receiving a response within the government-set 30-day target. Health Secretary Vaughan Gething AM …

Record NHS Complaints made to Ombudsman

    https://www.ombudsman.wales/blog/2018/08/17/record-nhs-complaints-made-to-ombudsman/
    Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies hit a record high last year, new figures show. The Ombudsman’s Annual Report and Accounts for 2017/18 reveal that complaints against NHS bodies (which include Health Boards and Trusts, GPs and dentists) increased by 7% on the previous year – rising from 863 to ...

How to make a complaint to your GP or hospital The ...

    https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
    Complaints and concerns are important to healthcare providers. They help them find out about their mistakes or when things have not gone as well as they could and improve what they do for you and everyone else. The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated ...



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