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https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. ... Complaints/Concerns; NHS Wales Trusts . Welsh Ambulance Service NHS Trust - Putting Things Right. Public Health Wales - How to Raise a Concern.
https://www.assembly.wales/Research%20Documents/Complaints%20Procedures%20in%20the%20NHS%20in%20Wales%20-%20Research%20paper-25082005-43805/05-030-English.pdf
to whether the Bill's coverage will extend to Wales. 7 Number of complaints to the NHS in Wales, 2000-01 to 2003-04 The Welsh Assembly Government publication Complaints to the NHS in Wales, 2003-04 (SDR 70/2004) provides a range of data on complaints received by the Hospital and
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
in the NHS A Guide to handling complaints in Wales April 2003 IMPROVING HEALTH IN WALES. Making suggestions and complaints Do you have suggestions about how we can provide a better service? Your suggestions, compliments or complaints will help us to improve the services we offer.
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
The Swansea Bay Community Health Council is a statutory organisation set up to monitor NHS Services for people living in the Neath Port Talbot and Swansea area. Members of the council regularly visit hospitals and GP surgeries within the health board's area to ensure that people in the area are receiving good services from the NHS.
https://www.nhsdirect.wales.nhs.uk/travelhealth/ComplaintsCareWales/
Complaints about care in Wales. Complaints to the NHS for residents of other EEA states. In Wales the NHS system for dealing with complaints, claims and incidents is called Putting Things Right.. Complaints, claims and incidents are collectively known as concerns.
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
Wales home; Health NHS and social care complaints Complaining about the NHS NHS complaints procedure How to make a complaint. How to make a complaint about NHS services. This advice applies to England Print The care you receive from the NHS is …
https://www.bbc.com/news/uk-wales-42921441
The ombudsman's office has seen a 14% increase in complaints against Welsh health boards and Wales' three NHS trusts this year, with 655 grievances registered so far - compared with 574 at this ...
https://sbuhb.nhs.wales/about-us1/complaints-and-concerns/
Please note: Although we will not be responsible for most health services in Bridgend County from April 1, 2019, if your feedback or complaint about services in that area relates to an issue which happened before that date, you will still need to contact us.
https://www.walesonline.co.uk/news/health/complaints-against-welsh-nhs-risen-11572723
Jul 06, 2016 · Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen over the past year, new figures have revealed. The Ombudsman’s 2015/16 annual report showed that ...
https://www.itv.com/news/wales/2017-08-16/complaints-against-welsh-nhs-up-by-8-says-ombudsman/
Aug 16, 2017 · Read the latest Wales stories, Complaints against Welsh NHS up by 8%, says Ombudsman on ITV News, videos, stories and all the latest Wales news
https://www.itv.com/news/wales/2018-08-17/spiralling-number-of-health-complaints-to-ombudsman/
Aug 17, 2018 · Complaints made to the Ombudsman about Welsh NHS bodies hit a record high last year. The Ombudsman's Annual Report and Accounts for 2017/18 has revealed complaints against NHS bodies, including ...
https://www.walesonline.co.uk/news/health/thousands-complaints-against-welsh-nhs-13577539
Sep 06, 2017 · Thousands of complaints against the Welsh NHS are not receiving a response within the government-set 30-day target. Health Secretary Vaughan Gething AM …
https://www.ombudsman.wales/blog/2018/08/17/record-nhs-complaints-made-to-ombudsman/
Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies hit a record high last year, new figures show. The Ombudsman’s Annual Report and Accounts for 2017/18 reveal that complaints against NHS bodies (which include Health Boards and Trusts, GPs and dentists) increased by 7% on the previous year – rising from 863 to ...
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
Complaints and concerns are important to healthcare providers. They help them find out about their mistakes or when things have not gone as well as they could and improve what they do for you and everyone else. The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated ...
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