We collected information about Complaints Against Thames Water for you. There are links where you can find everything you need to know about Complaints Against Thames Water.
https://www.complaintsdepartment.co.uk/thames-water-uk/
Thames Water Utilities Limited Trading as Thames Water (UK). Registered in England and Wales with number 02366661. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of the United ...Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU
https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/If-you-are-unhappy-with-our-service.pdf
If you’re unhappy with our service We want to provide you with a first-rate customer service at all times. However, we know that sometimes we don’t get it right. If you’re unhappy, please let us know straight away so we can discuss the situation with you and decide what we need to do, you can get in touch at thameswater.co.uk/contactus ...
https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/
The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.
https://www.resolver.co.uk/companies/thames-water-complaints/contact-details
Resolver can help you send your complaints to Thames Water, It’s quick, simple and totally free Contact Thames Water now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us. Resolver is not affiliated to, linked with or otherwise endorsed by Thames Water.
https://www.thameswater.co.uk/help-and-advice/customer-commitment/feedback-on-our-service
Feedback on our service. If you’ve had a great experience with our team recently, we’d love to hear about it. Please pass on any compliments you may have so that we can recognise our people accordingly:
https://www.resolver.co.uk/companies/thames-water-complaints
Thames Water Water. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Thames Water complaints. If your complaint is not resolved by Thames Water, you can then package it up and send it to the WATRS.
https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
Customers that are dissatisfied with their water or sewerage company should contact their water company in the first instance to see if the issue can be resolved directly with the water company. We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right.
https://www.dailymail.co.uk/news/article-7475233/Thames-Water-report-watchdog-complaints-customers.html
Thames Water is 'put on report' by watchdog after complaints from customers shoot up by almost a quarter in a year. Thames Water serves 15million homes and businesses across London and South
https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise.. We do not generally deal with individual consumer complaints or enquiries about water companies.
https://www.ccwater.org.uk/make-a-complaint/
Got problem with your water or sewerage service? First follow your water company’s complaints procedure (you’ll find how to do this on your water bill and on their website). If you’re not satisfied, ask to speak to a senior manager. Making your complaint
https://uk.trustpilot.com/review/www.thameswater.co.uk
[why do Thames Water not respond to reviews on Trustpilot?] The residents of this cul-de-sac in SW London have been badly let down by Thames Water (TW) contractors. Sadly, we have no choice other than to give Thames Water a very low rating. Thames Water owns the sewer which runs behind our terraced houses.
https://www.theguardian.com/business/2020/feb/14/thames-water-steps-back-from-regulator-revolt
13 days ago · Thames Water has backed down from the water industry rebellion against the regulator by accepting Ofwat’s toughest crackdown on profits.. The UK’s largest water supplier gave “careful ...Author: Jillian Ambrose
https://corporate.thameswater.co.uk/contact-us
If you have a water or waste emergency, you can call us 24 hours a day. For everything else, we're here 8am to 8pm Monday to Friday, 8am to 6pm Saturday, closed on Sunday and bank holidays.
https://www.castlewater.co.uk/contact/make-a-complaint
Castle Water Complaints Procedure Castle Water is committed to providing the highest level of customer care and this includes an effective process for handling complaints. Our complaints procedure has been created to make sure all complaints are fully investigated and satisfactorily resolved as quickly as possible.
https://businessbehavingbadly.blogspot.com/2012/09/letter-of-complaint-thames-water.html
Sep 14, 2012 · Below is a slightly redacted version of a letter I emailed to the Chief Exec of Thames Water. It worked: I got an apology, a partial refund (for my wasted time), and a contact at Thames Water I can call directly about any future account. Lesson: normal …
https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
If you're unhappy with our service Last reviewed: 9.7.2012 - 4.11pm While we are committed to providing you with first-rate customer service, we appreciate that there may be times when we do not get it …
https://www.theguardian.com/environment/2020/feb/06/push-for-bathing-water-quality-hailed-game-changer-uk-rivers
Feb 06, 2020 · Growing pressure to clean up Britain’s rivers to meet bathing water quality is a “game changer” that will require more government funding as the …
https://forums.moneysavingexpert.com/discussion/3354390/thames-water-formal-complaint
Jul 13, 2011 · Dear Sirs, Further to a conversation with ..... at 1435 on Tuesday the 12th of July 2011, I wish to make a formal complaint. On the 6th of July, I spoke with a Thames Water employee to arrange the refund of GBP455.34 to my bank account.
https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/claiming-compensation-from-water-companies/
All water companies in England and Wales are subject to the guaranteed standards scheme relating to making and keeping appointments, water pressure, interruptions to the supply, responding to account queries and complaints. If a company does not meet these standards, you may be entitled to …
https://www.thisismoney.co.uk/money/bills/article-1610101/Complaints-soar-over-water-bills.html
But that figure was still the highest as a proportion of customer base than for any other water company in England and Wales. Thames Water saw a 9% drop in complaints to 2,562 while complaints ...
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