Complaints Against Workcover

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Complaints - worksafe.qld.gov.au

    https://www.worksafe.qld.gov.au/contact-us/complaints
    Apr 21, 2017 · All written complaints for WorkCover Queensland are centrally coordinated according to our complaints policy to ensure they are properly investigated and responded to within agreed timeframes. All written complaints for Workplace Health and Safety Queensland, Electrical Safety Office, and Workers' Compensation Regulator are managed in accordance with the OIR Customer complaints …

Submit a complaint about a scheme participant - WorkCover WA

    https://www.workcover.wa.gov.au/submit-a-complaint-about-a-scheme-participant/
    WorkCover WA is unable to directly resolve complaints against service providers that relate to questionable professional conduct or behaviour, with the exception of registered agents and workplace rehabilitation providers.

HOW TO MAKE A COMPLAINT AGAINST A SCHEME …

    https://www.workcover.wa.gov.au/content/uploads/2014/09/Form_575_Revised_2016.pdf
    party has a process for resolving complaints. While you are welcome to escalate your complaint to us, often the quickest and easiest way to resolve the issue is to contact the party directly. Step 3: You can call, write or email us. Phone – call us on freecall 1300 794 744 Email – [email protected]

Complain about an IME - A Workcover Victims DiaryA ...

    http://aworkcovervictimsdiary.com.au/complain-ime/
    Should a worker have a complaint about an independent medical examiner they should contact the referrer in the first instance and attempt to resolve the complaint. If not satisfactorily resolved, the worker may make a complaint to the Health Care Complaints Commission or the NSW Medical Board.

Workcover Vic complaints - A Workcover Victims DiaryA ...

    http://aworkcovervictimsdiary.com.au/qa/workcover-vic-complaints/
    A person may lodge a complaint directly with WorkSafe or the Agent (the workcover insurer) responsible for administering his/her worker’s compensation claim by contacting one of …

Making a complaint against an Insurer.

    https://www.injuredworkerssupport.org.au/making-a-complaint-against-an-insurer/
    All Insurers have a complaints handling system with 4 escalation steps and levels of review. Both WorkCover and WIRO expect you to make an effort to raise your concerns first with the insurer before raising the same complaint with them. The complaints escalation and handling procedures of the insurers differs between the insurance companies.

Compliment or complain about our services - worksafe.qld ...

    https://www.worksafe.qld.gov.au/contact-us/give-a-compliment-or-complaint
    Jul 29, 2019 · Complaints about our services are taken seriously and we follow a clear process to try and resolve your issue. Your contact details will only be used to respond to you. If you wish to remain anonymous, leave those fields blank

Make complaint - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/make-a-complaint/makecomplaint
    Complaints management system (CMS) and internal review policy; Policy for complaints about corrupt conduct against the Ombudsman; Make a complaint; Human rights complaints; Improve public administration. Advisory service; Public administration resources. Complaints management; Good decision-making; Managing unreasonable complainant conduct; Public sector ethics

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    Complaints that are complex can take longer before we make a final decision. Step 1: ... Lee's WorkCover agent terminated his payments because he did not attend occupational rehab. An Independent Medical Examiner had found Lee could not return to work or take part in rehabilitation. We raised Lee's case with WorkSafe.

WorkCover decision explores duty of care and psychiatric ...

    https://www.crownlaw.qld.gov.au/resources/publications/workcover-decision-explores-duty-of-care-and-psychiatric-injury
    As to the allegations about the occurrence of the complaints against the plaintiffs by the RCOs, it was found the individuals were entitled to complain and the fact that the complaints were not substantiated did not mean they were not permitted to make them or that the defendant had, in some way, caused the unjustified complaints to be made.

Complaints and enquiries WIRO

    https://wiro.nsw.gov.au/injured-workers/complaints-and-enquiries
    You can contact WIRO if you have a complaint about an insurer that affects your entitlements, rights or obligations under NSW workers’ compensation legislation. This includes complaints about weekly benefits, medical treatment, denials of liability and delays in determining claims.

Complaints about insurers and other entities we regulate ...

    https://www.sira.nsw.gov.au/disputes-and-complaints/complaints-about-insurers
    Some complaints can be resolved quickly. However, for those needing more time, we will acknowledge receipt of your complaint and provide contact details of the person handling your complaint within two (2) working days. We aim to respond to complaints within 20 working days unless it involves a complex matter or requires specialist investigation.

Disputes and complaints - SIRA

    https://www.sira.nsw.gov.au/disputes-and-complaints
    Disputes and complaints Information to help you resolve a dispute about a workers compensation claim, a CTP claim, or a home building compensation claim. Also includes dispute decisions we have published, and how to make a complaint against an insurer.

Contact us - WorkSafe

    https://www.worksafe.vic.gov.au/contact
    Contact us. WorkSafe's health and safety and injury compensation advisory service is available from 7:30am to 6:30pm, Monday to Friday. Phone numbers. To report an incident please contact our advisory service between 7.30am to 6.30pm (Monday to Friday), or the 24/7 Emergency phone number.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

Make a complaint online - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/making-a-complaint
    You can read our tips for making a complaint to help you do this. If you would like to discuss this matter with our Community Services Intake team, please contact them between 9am to 4pm on 02 9286 1000 or toll free on 1800 451 524 or use the ONLINE COMPLAINTS FORM to submit a complaint …

Insurance complaints - Australian Financial Complaints ...

    https://www.afca.org.au/make-a-complaint/insurance/
    The Australian Financial Complaints Authority (AFCA) can consider a complaint you have about a life insurance or general insurance product. This page outlines the types of complaints AFCA can consider about insurance products. It also tells you what to do next if you want to make a complaint to us.

Our complaints policy - rtwsa.com

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/complaints-process
    Our complaints policy ReturnToWorkSA is committed to ensuring it has a robust, consistent and simple complaint handling process to receive and manage complaints. ReturnToWorkSA is responsible for regulating all Return to Work scheme participants; responding to …



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