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https://www.mydentalcpd.co.uk/complaint-handling.html
Welcome to My Dental CPD. Username. Password. Remember me. Forgotten Password. Register a new account. Understanding and managing complaints in practice. By Deborah Ryan. ... Complaints: Handling complaints in the practice. By Amanda Atkins. 1 hour Verifiable CPD course. Access course. Angry from Andover: Dealing with patient complaints.
https://www.tempdent.co.uk/training/online-dental-cpd/complaints-handling-law-and-ethics
The modules in the Complaints Handling, Law and Ethics CPD topic will aid your understanding of the importance of effective communication methods and how communication can influence the outcome in a positive or negative way.
https://www.dentalnursenetwork.com/news/1499-complaints-handling-news.html
Complaints handling at the practice where I work. To help demonstrate the ways in which a practice can meet the GDC Standards on complaints handling, it is useful to look at how we manage complaints within the orthodontic practice where I work.
https://www.dentaljuce.com/complaints-management-handling-complaints
Handling complaints; Complaints Management. It is not pleasant when a patient makes a complaint about the treatment that they have received from you. Unfortunately it is inevitable that you will receive a complaint during your practicing career. The Dentaljuce Complaints Management module takes you through the whole process. Member Feedback on ...
https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
https://www.dentalprotection.org/uk/articles/eng-complaints-handling
The key to complaints handling is a flexibility of approach. The complaints handling process should adapt to the needs of a patient and not the other way round. Although there is no single way to handle a complaint, there are some key steps that should always be considered...
https://www.dentalnursenetwork.com/essential-cpd/818-complaint-handling.html
Dental Nurse Network. The Dental Nurse Network was set up to inspire and encourage dental nurses to develop their skills and further their careers. We’re committed to providing affordable, high-quality CPD, as well as extended-duties courses led by teachers who are …
https://www.dentalprotection.org/south-africa/publications-resources/complaints-handling
Dental Protection Limited Website. The complaints handling process should adapt to the needs of a patient and not the other way round, although there is no single way to handle a complaint, there are 10 key steps that should always be considered.
https://dentaltrainingltd.com/courses/online-course/legal-and-ethical-issues/
Complaints Handling CPD Dental Training. It is essential that all members of the team fully understand legal and ethical issues and complaints handling within the dental environment. This course ensures that you are fully up to date and comply with the GDC regulations.
https://www.tempdent.co.uk/training/dental-cpd-and-short-courses/complaints-handling-law-and-ethics/100494
Nov 13, 2018 · The course discusses dealing with a difficult situations, handling complaints and grievances, as well as your scope of practice and your responsibilities under GDC guidelines and legal responsibilities. Who should attend. Suited to all members of the dental team; Intakes and venues. We run the Complaints Handling, Law & Ethics course throughout ...
https://www.apollinetraining.co.uk/product/complaints-handling/
The UK General Dental Council defines a complaint as any written or spoken expression of dissatisfaction about a dental service or treatment, whether justified or not. This course looks at what complaints are, why patients complain, their expectations, handling complaints and the GDC, and explores the practical aspects of dealing with complaints.
https://www.dentaljuce.com/complaints-management-practicalities
The Complaints Management online learning module has clear and concise aims, objectives and anticipated outcomes, listed below. These will appear on the Dentaljuce Enhanced CPD Certificate, along with the time spent, dates, and detailed topics you studied within the module.
http://training.isopharm.co.uk/courses/complaints-handling-8b62/
This course takes an in-depth look at a Dental Care Professionals roles and responsibilities in preventing and handling complaints. You will be presented with a short presentation followed by an assessment. If you achieve 80% or more you pass the course and will receive a printable certificate to place in your CPD …
http://dentalcomplaintsexpert.com/
Hi I’m Hazel, Hazel Adams, and I’m founder of Dental Complaints Expert, the specialist customer service and complaints handling consultancy which focuses solely on the dental industry. So if you are from a Dental Practice needing help right now to resolve patient complaints then you’re in the right place.
https://www.dental-nursing.co.uk/news/good-complaints-handling-plan
Good complaints handling plan. ... helping professionals and patients to get the most from feedback and complaints, for the benefit of all. ... Get access to Dental Nursing's comprehensive CPD coverage ensuring that all dental nurses may achieve their full CPD requirements.
https://training.isopharm.co.uk/courses/
At Isopharm we offer a wide range of dental CPD courses. Search Courses. Clinical . Clinical Record Keeping. Contributes 1 hour to CPD ... Complaints Handling. Contributes 1 hour to CPD. This course takes an in-depth look at a Dental Care Professionals roles and responsibilities in preventing and handling complaints.
https://www.theddu.com/learn-and-develop/course-listing/dental-complaints
Complaints are a fact of life in every dental practice. And while no one likes to hear that a patient is unhappy, a complaint is also a golden opportunity to show your practice at its best, as well as uncover issues that need to be addressed.
https://www.dentolegalconsultant.com/dental-complaints-training-by-dental-complaints-expert/
Sep 20, 2019 · Complaint handling CPD sessions The Dental Complaints Handling sessions are designed to help you gain the knowledge and confidence you need. The sessions are presented by Lee Bennett from NHS England, and me Sue Boynton. Lee is Head of Patient Experience and has been great experience in complaints handling.
https://www.apollinetraining.co.uk/course/complaints-handling/
The UK General Dental Council defines a complaint as any written or spoken expression of dissatisfaction about a dental service or treatment, whether justified or not. This course looks at what complaints are, why patients complain, their expectations, handling complaints and the GDC, and explores the practical aspects of dealing with complaints.
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