Complaints Hospital Nsw

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How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days. What decisions can the Commission make?

Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Your feedback - NSW Health

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Complaints contact officers are available Monday to Friday, during business hours. For assistance outside of these hours, contact the Director of Nursing and Midwifery or senior nurse on duty. If you are contacting by telephone, ask to speak with the designated complaints officer for the hospital.

Complaints and Compliments - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
    NSW Health Care Complaints Commission After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or service. Contact Addresses for the Northern NSW Local Health District

Complaints - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Complaints
    Complaints. The Commission receives and deals with complaints about individual health practitioners, such as doctors, optometrists and acupuncturists, and health service organisations, such as hospitals in NSW.

Comments Queries and Feedback - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/comments-queries-and-feedback/
    Complaints and Compliments. Technical Problems with this Website. Comments Queries and Feedback. LBH Redevelopment ... Mental Health Access Line Mental Health Access Line – 1800 011 511 Northern NSW Local Health District has transitioned to a new Mental Health Access Line. The new number for the ‘M... Hospitals. Ballina District Hospital ...

Contact us - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
    Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.

Compliments and complaints - Ministry of Health

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    PORT KEMBLA NSW 2505 Contact the Health Care Complaints Commission (HCCC)  if you do not get any satisfaction from the above steps or don't wish to contact the Health Service directly.  The HCCC receives and assesses complaints about health care practitioners and health care services (generally referred to as health service providers).

Feedback - NSW Health

    https://www.health.nsw.gov.au/pages/feedback.aspx
    Feedback and Complaints Feedback Type (Select an option) Compliments General Feedback Complaints Health Jobs Comments about the NSW Health website Website Content Name

Complaint Management Policy - NSW Health

    http://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    corporate complaints that arise in the NSW Health system. Replaces Doc. No. Complaints Handling Frontline - better practice guidelines - issued 1998 [GL2005_061] Complaints Data Collection - Statewide [PD2005_288] Author Branch Legal and Regulatory Services Branch contact Legal and Regulatory Services

Make an online complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/Online-Complaint-Form/Default
    Your complaint must be in writing. If you are unsure whether you want to make a written complaint, call us on 1800 043 159 (toll free in NSW) or find out more about what complaints the Commission deals with and how to make a complaint. In some instances, another organisation may be better equipped to deal with your concerns.

NSW Health Care Complaints Commission healthdirect

    https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
    The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider. The work is governed by the  Health Care Complaints Act.

Contact us - NSW Health

    https://www.health.nsw.gov.au/pages/contact.aspx
    Smoking bans - reports and complaints; Disease notification; Contact addresses for the NSW Ministry of Health. Street address St Leonards office. 100 Christie Street St Leonards NSW 2065 Australia. Chatswood office. Tower B, Zenith Centre 821 Pacific Highway Chatswood NSW 2067 Australia.

NSW Health

    http://www.health.nsw.gov.au/
    The home of NSW Health, which covers all aspects of public health in NSW.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Complaints about our services Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an …

Contact Us - SNSWLHD - Southern NSW Local Health District

    https://www.snswlhd.health.nsw.gov.au/contact-us
    Complaints Southern NSW Local Health District values consumer feedback as an important way to identify care issues and improve services. All concerns raised are treated in confidence, investigated thoroughly and feedback is provided on outcomes and actions …

NSW Health looks at hospital complaints process after ...

    https://www.abc.net.au/news/2019-04-18/hospital-mistreatment-claims-not-investigated-patients-claim/11026656
    Apr 18, 2019 · Patients at NSW hospitals claim investigators at the state's health watchdog are ignoring complaints about substandard hospital care, following an ABC investigation into the agency.

Letter writing tips - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/letter_tips.aspx
    Raising your concerns directly with the practitioner or health service often works to everyone's benefit. Writing a letter is one way of bringing your concerns to the attention of the practitioner or health service. A letter allows the practitioner or manager time to consider the issues and prepare a response.

Comments, Compliments and Complaints - NSW Health

    https://www.swslhd.health.nsw.gov.au/fairfield/ccc.html
    Fairfield Hospital takes all complaints raised by consumers very seriously and we value your feedback and comments. Making a complaint will not affect your right to quality services but will help us make improved changes to the services we provide to our patients.

Complaints and concerns Sydney Children's Hospitals Network

    https://www.schn.health.nsw.gov.au/hospitals/parents-carers/complaints-and-concerns
    There are lots of ways you can have your say: Use the webform for Sydney Children's Hospital, Randwick Use the webform for The Children's Hospital at Westmead Use the suggestion boxes located in every ward. Anonymous feedback can be provided and is sent to the Patient Friend and forwarded to the appropriate staff and the Clinical Governance Unit for review and action. Contact the Patients' Friend



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