Complaints Nsw Health

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Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    cannot enforce a health service provider to provide you with treatment. cannot enforce a health service provider to alter a medico-legal document if you are unhappy with the content. cannot deal with matters that occurred outside of NSW. acts to protect the public …

Complaint Management Policy - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    corporate complaints that arise in the NSW Health system. Replaces Doc. No. Complaints Handling Frontline - better practice guidelines - issued 1998 [GL2005_061] Complaints Data Collection - Statewide [PD2005_288] Author Branch Legal and Regulatory Services Branch …

Contact us - health.nsw.gov.au

    http://www.health.nsw.gov.au/pages/contact.aspx
    Concerns about your health care; NSW Health Care Complaints Commission; Media enquiries; Comments, questions and feedback; Smoking bans - reports and complaints; Disease notification; Contact addresses for the NSW Ministry of Health

Your feedback - Ministry of Health

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Health is an important issue in the community and NSW Health is committed to ensuring that it provides the best care possible to patients. Pay a compliment. Many patients are very satisfied with their health care and we receive compliments for the services we provide.

Managing Complaints and Concerns about Clinicians

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_032.pdf
    Managing Complaints and Concerns about Clinicians Summary This Policy Directive provides a standard approach for the management of serious complaints and concerns about clinicians working in NSW Health. This Policy and its Procedures are to be used in conjunction with the applicable Policy Directives’

NSW Health Care Complaints Commission healthdirect

    https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
    The Health Care Complaints Commission consults with the health professional councils in NSW when handling complaints about registered health practitioners, such as doctors, nurses or dental practitioners. In exercising their functions as an independent body, their primary objective is the protection of the health and safety of the public.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

Health Care Complaints Act 1993 - legislation.nsw.gov.au

    https://www.legislation.nsw.gov.au/inforce/d133fbff-a3b9-46e7-f7ff-c679017fb69a/1993-105.pdf
    Health Care Complaints Act 1993 No 105 New South Wales Historical version for 14.5.2013 to 31.12.2013 (generated on 17.01.2014 at 14:27) An Act to provide for the making, resolution, investigation and prosecution of health care complaints; to constitute a joint committee of members of Parliame nt, the Health Care Complaints

Concerns/Complaints About Mental Health Treatment or ...

    https://www.nswcag.org.au/concerns-complaints-about-mental-health-treatment-or-services-in-nsw.html
    The HCCC is an independent body which receives and assesses complaints about health services and health care providers in NSW under the Health Care Complaints Act 1993. Health care providers can either be registered, like doctors and nurses; or un-registered, like acupuncturists, naturopaths, psychotherapists and others.

Contact Us - SNSWLHD - Southern NSW Local Health District

    https://www.snswlhd.health.nsw.gov.au/contact-us
    Complaints. Southern NSW Local Health District values consumer feedback as an important way to identify care issues and improve services. All concerns raised are treated in confidence, investigated thoroughly and feedback is provided on outcomes and actions …

Other health complaints organisations

    https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
    the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444. In Qld, you can contact the Office of the Health Ombudsman. The Office of the Health Ombudsman (OHO) can be contacted via its website or by phoning 133 OHO (133 646).

Health Care Complaints Act 1993 No 105 - NSW legislation

    https://www.legislation.nsw.gov.au/~/view/act/1993/105
    25 Notification of certain complaints to Health Secretary . 25A Reference of complaints to be dealt with under inquiry powers of Health Secretary . ... is compiled and maintained in a database of legislation by the Parliamentary Counsel's Office and published on the NSW legislation website, ...

Complaints and Compliments - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
    Complaints and Compliments here are a number of ways you can submit compliments or complaints to us. They can be written or verbal. Consider the following options and select the one that best suits your purpose. After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or […]

Clinical Incident Management in the NSW Public Health System

    http://www.cec.health.nsw.gov.au/clinical-incident-management
    Clinical Incidents. A clinical incident is any unplanned event which causes, or has the potential to cause, harm to a patient. NSW Health staff are required to report all incidents (both clinical and corporate), near misses, and complaints so that risks to patient safety are recognised and action is …

Comments Queries and Feedback - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/comments-queries-and-feedback/
    Complaints and Compliments. Technical Problems with this Website. Comments Queries and Feedback. LBH Redevelopment ... Mental Health Access Line Mental Health Access Line – 1800 011 511 Northern NSW Local Health District has transitioned to a new Mental Health Access Line. The new number for the ‘M... Hospitals. Ballina District Hospital ...

Complaints and concerns Health Professional Councils ...

    https://www.hpca.nsw.gov.au/complaints
    Complaints and concerns; Overview. In NSW, health professional councils protect the public and manage risk to public health and safety. They help make sure that registered health practitioners in NSW practice safely and competently. Their legal powers come from the Health Practitioner Regulation National Law (NSW).

Compliments and complaints - Ministry of Health

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    Compliments and Complaints. Your care, comfort and satisfaction are important to the management and staff of Illawarra Shoalhaven Local Health District. Your feedback, whether a compliment or a complaint, is always welcome and helps us improve our services. You can provide feedback in a few different ways

Cosmetic health service complaints in NSW

    https://www.parliament.nsw.gov.au/committees/inquiries/Pages/inquiry-details.aspx?pk=2476
    On 13 February 2018 the Committee on the Health Care Complaints Commission (HCCC) resolved to conduct an Inquiry into cosmetic health service complaints in New South Wales. The Terms of Reference for the Inquiry are attached below. In the video below, Chair Mr Adam Crouch discusses the Committee's findings and recommendations:

Health Care Complaints Commission, Office of the jobs - I ...

    https://iworkfor.nsw.gov.au/health-care-complaints-commission-office-of-the-jobs?agenciesid=44
    Health Care Complaints Commission, Office of the ... New South Wales Medical Board Northern NSW Local Health District Northern Sydney Local Health District NSW Ambulance NSW Health Pathology NSW Institute of Medical Education and Training NSW Institute of Psychiatry ...



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