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https://www.complaintboard.com/optus-complaints-l15573.html
Moose Mobile, my service provider has informed me that they have been handling a large amount of similar complaints since the cancellation of the Optus 2G service. If Optus is unable, or unwilling to ensure a 3G signal to my house, are there any other telcos that might help me, and my neighbours who also have the same problem.
https://www.optus.com.au/support/answer
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http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://au.trustpilot.com/review/optus.com.au
I would give optus zero out of five, but there's no rating for that. Made the mistake of using optus for NBN and home phone, up until the point where I couldn't take any more of them and switched to Aussie Broadband. NBN and phone would drop out completely on many occasions, for no reason.
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://www.prepaidservices.com.au/complaints-policy
Complaints in Writing or Email. PPS prefers to deal with complaints and enquiries by telephone as this usually allows a quicker resolution. However, if you wish to lodge a written complaint, you can forward your correspondence to: PPS Customer Service 1 Lyonpark Road, Macquarie Park NSW 2113. OR
https://www.complaintsboard.com/bycompany/optus-a22154
Optus Complaints & Reviews Optus — immigration visa. Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my...
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).
https://forums.whirlpool.net.au/archive/2616240
Mar 18, 2017 · I have just gone through using the TIO after issues with my Optus NBN service. Complaint form was fairly easy to fill in. After sending the TIO some additional info they contacted Optus with my complaints and told me to wait for a reply. About a week later I got an email from the Optus rep assigned to deal with the complaint.
https://www.zdnet.com/article/optus-booted-from-acma-complaints-report-and-told-to-get-external-audit/
Oct 28, 2019 · Optus booted from ACMA complaints report and told to get external audit. ACMA has clamped down on Optus' record keeping, excluding it from the …
https://www.zdnet.com/article/telstra-and-optus-complaints-jump-comms-alliance/
Apr 18, 2019 · A quarterly complaints report from Comms Alliance and the TIO has found that complaints jumped across Optus and Telstra, and rose slightly for Vodafone during the first three months of the year.Author: Corinne Reichert
https://www.smh.com.au/business/companies/make-customers-unhappy-you-will-be-sacked-optus-ceo-blasts-staff-20181029-p50clv.html
Oct 29, 2018 · Optus CEO Allen Lew has blasted staff over the company's surge in complaints. Credit: Edwina Pickles “The customer is why we exist. If you make customers unhappy, you …
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Dead optus customer service, it has cost me 5 hours waiting and they keep transfer you to finance department, technical department, billing department, and they just play this again and again. now it is still going on and on. the worst thing is that optus breaching the contract and overcharging me $25/m more than sales person agreed price.
https://www.facebook.com/optus
Optus. 432,400 likes · 3,927 talking about this · 3,073 were here. Yes to having a chinwag. You’ll find us online 24/7 to give you a hand.Followers: 425K
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
https://www.tioonline.com.au/consumers/new/
We collect personal information about you in order to contact you and handle your complaint. We will share your personal information with the telecommunications providers …
https://www.glassdoor.com.au/Reviews/Optus-Reviews-E9784.htm
733 Optus reviews. A free inside look at company reviews and salaries posted anonymously by employees.4/5
https://www.theguardian.com/business/optus
Ombudsman’s cases increase 6.2% to 167,831, with complaints about Optus soaring by 35% Published: 16 Oct 2018 . Telco complaints rise for second year as homes switch to NBN. August 2018.
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