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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS …
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The local resolution stage is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Responsible bodies. The complaints procedure applies to NHS bodies and all providers of NHS healthcare (including commissioning bodies and primary care providers).
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
your complaint has already been looked at under the NHS complaints procedure; your complaint has been, or is being investigated, by the Parliamentary and Health Service Ombudsman. Time limits. You should make your complaint as soon as possible. Complaints should normally be made within 12 months of the date of the event that you're complaining about, or as soon as you found out about the …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance 1. Giving feedback. 2. How to make a complaint. 3. What to expect after making a complaint. 4. Getting help with making a complaint. 5. If you’re not happy with the response to a complaint. 6. Useful contact details.Author: Department of Health And Social Care
https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
Further advice on making NHS complaints about Royal Free hospitals NHS complaints should be made as soon as possible after the event,... NHS complaints must be made within 12 months of the incident or within 12 months... Please provide as much relevant information as you can: name, address, date ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS take legal action, for example, for clinical negligence, discrimination or for breach of your human rights report concerns …
https://www.england.nhs.uk/contact-us/complaint/
If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure. Making your complaint. You can complain in writing, by email or by speaking to someone in the organisation. You should make your complaint within 12 months of the incident or within 12 months of the matter coming to your attention. This time limit can sometimes be extended as long …
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
Complaints – what you need to provide. Provide as much information as possible to allow NHS England to investigate your complaint. Include the following: your name and a valid email or home address for reply a phone number in case we need to contact you for additional information the name, location, and postal address (if you know it)...
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
Complaints procedure We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please follow the process for raising a formal complaint.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board. GP practices, dental surgeries, pharmacies and opticians. Most GP practices, dental surgeries, pharmacies and opticians have their own complaints …
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.msg.scot.nhs.uk/wp-content/uploads/Circulars/DL's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
The procedure has been developed by NHS complaints handling experts working closely with the Scottish Public Services Ombudsman (SPSO). We have a standard approach to handling complaints across the NHS, which complies with the SPSO 's guidance on a model complaints handling procedure, meets all of the requirements of the Patient Rights
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The complaints process The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
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