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https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. ... If you're unhappy with the final response from your GP practice you can take your complaint to the health service ombudsman. ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
Dec 07, 2018 · In order to account for complaints involving locum GPs, practices must seek an agreement from locums that they will participate in the complaints procedure if required to do so. As complaints can be made to the practice up to a year after the reason for the complaint, it is possible that complaints will arise after the locum GP has moved on.
https://stlawrence.gpsurgery.net/wp-content/uploads/sites/299/2015/03/Complaints-Procedure-April-2013.pdf
The procedure follows The Local Authority Social Services and National Health Service Complaints (England) regulations 2009 no. 309. 2. Practice Complaints Administrator The Responsible Person, ie Practice Manager & GP Partners, are responsible for managing the procedure for handling complaints and in particular they will:-
https://www.ombudsman.org.uk/publications/opportunity-improve/general-practice-complaint-handling-our-findings-and-key-areas-improvement
General practice complaint handling: our findings and key areas for improvement The purpose of our review was to look at the quality of general practice complaint handling, to identify good practice and ways that the quality could be improved. We have identified five areas where we believe GP practices are falling short of what is required by both the Complaint Regulations (2009) and what we ...
https://www.medicalprotection.org/uk/articles/ni-hsc-complaints-procedure-general-practice
HSC complaints procedure – General practice Post date: 01/10/2013 Time to read article: 6 mins. The information within this article was correct at the time of publishing.
https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
Dec 07, 2018 · NHS complaints procedure. This document provides local medical committees (LMCs), practices and GPs with guidance on the requirements of the NHS complaints system: advices on how to deal with complaints that come into the practice; addresses some of the concerns GPs and practices may have about the way the complaints system operates
https://churchstreetdentalpractice.com/complaints-procedure/
The General Dental Council will review your complaint if there has been a failure to reach an agreed resolution. This stage is the final process in the complaints procedure. General Dental Council 37 Wimpole Street, London W1G 8DQ Tel: 020 7887 3800
https://www.bmj.com/content/308/6943/1546
Jun 11, 1994 · Objective : To evaluate the first year's experience of an informal patient complaints system that encourages extensive patient participation, Design : Audit of an informal complaints procedure. Setting : The Marylebone Health Centre, London. Subjects : 39 complaints received over the audit period. Main outcome measures : Types of complaints (administrative, about doctors or medical care or ...Cited by: 17
https://www.hapamsteldijk.nl/en/node/168
After receiving your complaint one of our general practitioners wil take care of it. The general practitioner or another member of the practice might call you in case the complaint is not yet completely clear to us. We will respond to your complaint by phone or in a personal meeting.
http://practicegeneral.co.uk/complaintsprocedure/default.htm
After a recent visit to The Practice at the General, I felt compelled to write. The experience from start to finish was five star. Set in a beautiful and peaceful location, the super modern and luxurious practice is a calm oasis with commendable attention to detail, outstanding facilities and a truly wonderful team.
https://www.bmj.com/content/309/6952/478.3
Aug 13, 1994 · EDITOR, - P C Pietroni and S de Uray-Ura describe an important development in general practice - namely, an informal complaints procedure.1 Their experience shows that a need for a practice based complaints procedure exists and that a viable protocol can be devised. Their use of the procedure for complaints by staff as well as complaints by patients …Author: P. K. Schütte
https://www.racgp.org.au/running-a-practice/practice-resources/practice-tools/general-practice-policy-and-procedure-templates
Resources for use in general practice. The following general practice policy and procedure templates will assist general practices to meet their professional and legislative obligations when providing clinical care, whilst also supporting day to day business activities.
https://stmarysgp.ie/complaints-procedure/
Records of all complaints/outcomes will be kept and discussed at practice meetings with the aim of addressing any changes that need to be implemented. In the event of a serious adverse event the medical insurance body should be contacted at an early stage in the process.
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice. This could get your problem sorted out by
https://www.whitehalldentalcare.com/complaints-procedure/
Complaints procedure Code of Practice for Patient Complaints In this practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure […]
https://academic.oup.com/fampra/advance-article-abstract/doi/10.1093/fampra/cmz082/5632115
Nov 19, 2019 · This review of general practice complaints included 21 papers compared to the 59 included in the hospital care review by Reader et al. . This finding is at odds with the high volume of contact that patients experience with general practice, indicating a need for more research on general practice complaints.
https://academic.oup.com/fampra/article/3/2/107/436537
Jun 01, 1986 · Patient dissatisfaction with the care they receive in general practice is sometimes expressed as a formal complaint. We report our experience with an hierarchical complaints procedure. The annual rate of complaints received by the area medical director of a local health centre serving 11500 patients was 100 per 10000 registered patients.Cited by: 2
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