Complaints Procedures In The Nhs

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How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...

Introduction to the NHS complaints procedure - The MDU

    https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
    May 04, 2017 · The local resolution stage is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Responsible bodies. The complaints procedure applies to NHS bodies and all providers of NHS healthcare (including commissioning bodies and primary care providers).

NHS complaints procedures The BMJ

    https://www.bmj.com/content/309/6947/129.4
    EDITOR,—The report of the review committee on NHS complaints procedures, with its emphasis on accessibility, impartiality, simplicity, speed of resolution, and cost effectiveness, has been generally well received.1 Unfortunately, however, it does not address the problem of serious adverse clinical events which may result in a claim for financial compensation.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    How do I complain about my dental treatment? ... The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England).

NHS complaints procedure Compliments and complaints ...

    https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
    The NHS Complaints Advocacy Service offers free independent and confidential advice to help people make a complaint or express a concern about the trust or any other NHS service. They can provide help to make a complaint, and give advice about using the complaints system. They can offer support to help you through the complaints process.

'Time for change’ in NHS complaint procedures, says ...

    https://www.theguardian.com/society/video/2013/oct/28/health-complaint-procedure-change-nhs-ombudsman-video
    Oct 28, 2013 · 'Time for change’ in NHS complaint procedures, says ombudsman - video The health services ombudsman says changes to the way NHS complaints are handled should not …

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

NHS patients' complaints procedure must be reviewed ...

    https://www.theguardian.com/society/2011/jun/28/nhs-patients-complaints-review
    Jun 27, 2011 · NHS patients' complaints procedure must be reviewed 'immediately' This article is more than 8 years old With over 1m complaints a year about the …

BMA - NHS complaints procedure

    https://www.bma.org.uk/advice/employment/gp-practices/service-provision/nhs-complaints-procedure
    Dec 07, 2018 · NHS complaints procedure. This document provides local medical committees (LMCs), practices and GPs with guidance on the requirements of the NHS complaints system: advices on how to deal with complaints that come into the practice; addresses some of the concerns GPs and practices may have about the way the complaints system operates

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    Who can complain about the NHS? You have the right to give feedback or make a complaint about any aspect of NHS service using the NHS patient feedback and complaints procedure (known as the 'complaints procedure'). To complain you must have: had or …

Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    The NHS Lothian Complaints Handling Procedure. NHS Lothian is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services. If you would like to tell us about this, please use the links below: ...



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