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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't …
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line.
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT: how to make customer services listen to your complaint ... complained-about providers for fixed broadband and landline. ... customer complaints and …
https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · As the biggest internet provider in the UK, it's no surprise that there will always be some BT Broadband customers that will have some cause for complaints and require assistance from customer ...
https://www.theguardian.com/business/2017/jun/28/bt-complaints-broadband-pay-tv-plusnet-ee-sky
Jun 28, 2017 · BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults …
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT. Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.broadbandgenie.co.uk/providers/bt/broadband/BT-Broadband-customer-service-complaints
Do you need to contact BT customer services? Having problems with BT Broadband and need help? Or are you unhappy with your broadband and want to make a complaint? This guide to BT customer services and complaints will tell you BT customer service …
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
Contact BT. Personal. Get help for all your BT products and services you use at home and on the go. ... We specialise in phone, broadband, mobile and TV services as well as global IT networks. We ...
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://community.bt.com/t5/BT-com-Community-feedback/Complaints/td-p/1954949
- No broadband upgrade - BT who are blatantly ignoring complaints about service, - a service process where its impossible to get through the escalation process. and no idea where to go to next !!! I don't expect this forum to solve this, or anything - my expectation of BT at the moment is so low that if I could find another provider I would.
https://www.which.co.uk/reviews/broadband-deals/article/broadband-provider-reviews/bt-broadband-review
Switch Broadband to find the best BT broadband deal for you. BT broadband review. In this in-depth review of BT broadband, we'll: give you a full breakdown of how customers rated it on key factors, including technical support; show you how BT compares with all the other major internet service providers (ISPs), including Sky, TalkTalk and Virgin ...
https://community.bt.com/t5/Archive-Staging/How-do-I-complain-about-my-broadband-service/td-p/492049
Hi there . I'm not sure if this is the right area to be posting; but I hope that someone will be able to help me, as the BT automated system gives you no option to complain, and when you ask to be put through to the complaints department, you get put through the Customer Options team who then transfer you to the technical advice line based in India.
http://www.btcomplaint.com/
Ofcom this week published a list of the most complained about broadband providers and BT is featured a lot after receiving 33 complaints per 100,000 customers between October and December 2016. Plusnet (also owned by BT) is 2nd most broadband complaints on…
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · The punchline, of course, is that you can only get the details of these people by asking BT - and I asked them 3 or 4 times to provide the details and they just refused. And I don't think Watchdog would be interested - they must get hundreds of complaints about BT each day and it's been that way for years - it's hardly breaking news for them.
https://www.reviews.co.uk/company-reviews/store/BT
BT Reviews 1.46 Rating 322 Reviews 9 ... “ I have been a Bt customer for over 30 years if not more like many,i have phone line and broadband and its at the email section of the company i have massive issues with.My wifes email account has had a security issue so should be easy just pop in the account ... “ Complaints department blames other ...1.5/5(320)
https://www.rxtvlog.com/2019/07/plusnet-tops-broadband-complaints-bt.html
Jul 23, 2019 · TalkTalk and BT were the cause of the majority of pay TV complaints in the first quarter of 2019. TalkTalk became the most complained about provider after its complaints per 100,000 subscribers doubled from seven in the previous quarter to 14 this quarter. BT was in …
https://www.theguardian.com/money/2019/apr/30/mobile-broadband-uk-best-worst-providers-complaints
Apr 30, 2019 · TalkTalk also ranked second in terms of most complaints to Ofcom – at 96 per 100,000 subscribers – well above the industry average of 58 and second only to BT-owned Plusnet at 101.
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