Complaints To Nhs Direct

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How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS Complaints and Complaints Department « NHS Direct

    https://www.nhsdirect.net/nhs-complaints/
    NHS Direct – You can make a complaint about any aspect of the NHS using the NHS complaints procedure. To make an NHS complaint, you need to be a patient or a former patient of the medical practitioner. You can also complain on behalf of somebody else, but the practice or hospital must agree that you a suitable representative of that person.

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Complaints by private patients: Private patient complaints can be sent to the SB Complaints inbox alternatively, complainants can be sent direct to the Chief Executive by letter. On receipt the complaint will be reviewed and the appropriate action taken. The complainant will be informed of the action.

NHS 111 - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
    The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Complaints – NHS Direct Claims 33 Legal

    http://www.nhsdirectclaim.co.uk/complaints/
    This procedure addresses how 33Legal deals with complaints from clients. Responsibilities; All Employees/Staff are responsible for ensuring any complaints made in relation to the scope of this procedure are reported to the nominated person Andrew Doyle. He is responsible for dealing with all complaints in line with this procedure. Procedure

NHS England » Contact us

    https://www.england.nhs.uk/contact-us/
    Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages. Corporate enquiries: please phone the NHS England switchboard on 0113 825 0000. Please do not send removable media to the Customer Contact Centre, for example CDs, DVDs, SD cards and memory sticks.

NHS Direct - politics

    https://www.politics.co.uk/reference/nhs-direct
    NHS Direct is a nurse-led telephone information service, which provides basic healthcare advice to callers and directs those with more serious complaints to the appropriate part of the wider NHS. It is accessible 24 hours a day, seven days a week, and is one of …

NHS Direct Wales - Encyclopaedia : Complaints

    https://www.nhsdirect.wales.nhs.uk/complaints
    NHS Direct Wales - How to complain. From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Symptoms and self-help NHS inform

    https://www.nhsinform.scot/symptoms-and-self-help
    A to Z A to Z of symptoms - including headache, stomach ache and flu Body parts Symptoms and self-help guides by body part Self-help guides

index NHS 24

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.

BBC NEWS Health NHS Direct complaints rise by 50%

    http://news.bbc.co.uk/2/hi/health/6599831.stm
    Apr 29, 2007 · NHS Direct complaints rise by 50% ... Complaints about helpline NHS Direct have risen by 50% since the end of 2006 as it struggles to answer calls and offer speedy advice, its figures show. In March the 24-hour health helpline had 1.89 complaints for every 10,000 calls - over twice the target level - after four successive monthly rises. ...

Complaints Policy – NHS Direct Claims 33 Legal

    http://www.nhsdirectclaim.co.uk/complaints-policy/
    COMPLAINTS POLICY Our Complaints Procedure. We want you to be happy with the service that you have had with 33 Legal Limited but sometimes things can go wrong. Our complaints procedure is designed to help you bring your dis-satisfaction to our attention so we can look at what has happened and provide you with an explanation.

Raising a concern or making a complaint about health ...

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    Health and Social Care Trust Complaints Managers can provide you with help and information on how to raise a concern or make a complaint about health and social care services provided by the Trust or commissioned by the Trust from regulated establishments and …

Complaint Process FAQ NHS

    https://www.nhs.us/parents/student-membership/expressing-your-concerns/complaint-process-faq/
    Complaints must note a specific violation of Honor Society policy, as reflected in the NHS Constitution. In some cases, when the violation has had a direct impact on a selection or dismissal decision, the corrective action may result in a re-evaluation or reversal.

Number of written complaints about NHS increases 4.9 per ...

    https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
    Sep 14, 2017 · *NHS Digital 1 must be quoted as the source of these figures *Regional data are available within this report 14 September 2017 There were 208,400 written complaints received by the NHS during 2016/17 2 - up 4.9 per cent on the previous year, NHS Digital figures released today show.. The figures mean on average 571 written complaints were made every day.



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