Complaints To Nhs Scotland

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Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS inform is Scotland’s national health information service. Its aim is to help people in Scotland make informed decisions about their own health and the health of the people they care for. Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · There are different complaints procedures for: NHS 24. the Golden Jubilee National Hospital. the Scottish Ambulance Service. The State Hospital.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    Complaints. NHS National Services Scotland (NSS) values your comments, good or bad, to help us improve the service Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NSS. Compliments, complaints and feedback can be submitted using our online form.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    provides information, advice and support for anyone who wishes to give feedback or comments, or raise concerns or complaints, about health care delivered by NHS Scotland provides practical help with making a complaint, including writing letters, making phone calls and supporting you in preparing for and attending meetings

NHS Scotland Complaints - Complaints Department

    https://www.complaintsdepartment.co.uk/nhs-scotland/
    Initial complaints should be directed to NHS Scotland directly. You can find contact details for NHS Scotland above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of NHS Scotland as these comments …

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

NHS Scotland: Feedback and Complaints (Factsheet)

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
    NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    NHS patient enquiries. Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service.

NHSScotland public facing model complaints handling ...

    http://www.healthscotland.scot/publications/nhsscotland-public-facing-model-complaints-handling-procedure
    Jul 14, 2017 · This document tells you about NHSScotland's complaints procedure, how to make a complaint to us here at NHS Health Scotland and what you can expect from us when we are dealing with your complaint.

Complaints and feedback - Healthcare Improvement Scotland

    http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
    Making a complaint about Independent Healthcare Services; NHSScotland staff. Any NHSScotland employee can raise concerns they have about health services by calling the NHSScotland National Confidential Alert Line (NCAL) or by contacting us direct under the Public Interest Disclosure Act (PIDA). Complaints and feedback report: 2018–2019

Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …

The NHS 24 Public Facing Complaints Handling Procedure

    https://www.nhs24.scot/data/uploads/PDF/corporate/nhs-24-scotland-public-facing-complaints-handling-procedure.pdf
    take complaints from a friend, relative, or an advocate, if you have given them your consent to complain for you. The Patient Advice and Support Service (PASS) is an organisation that provides free and confidential advice and support to patients and other members of the public in relation to NHS Scotland.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.

NHS SPPA

    https://pensions.gov.scot/nhs
    Your NHS Scotland pension scheme There are currently two occupational pension schemes for National Health Service staff in Scotland: the National Health Service Superannuation Scheme (Scotland) and National Health Service Pension Scheme (Scotland) 2015.

The NHS Scotland Complaints Handling Procedure

    https://www.msg.scot.nhs.uk/wp-content/uploads/Circulars/DL's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
    The procedure has been developed by NHS complaints handling experts working closely with the Scottish Public Services Ombudsman (SPSO). We have a standard approach to handling complaints across the NHS, which complies with the SPSO 's guidance on a model complaints handling procedure, meets all of the requirements of the Patient Rights

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone. Your complaint must be made within 12 months of receiving treatment. If you would rather not go directly to the practice, you can contact NHS England, which is responsible for NHS dental services.



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