Comreg Broadband Complaints

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Broadband, Home & Mobile Phone - Commission for ...

    https://www.comreg.ie/queries-complaints/broadband-phone/
    ComReg cannot act on your complaint until you have raised it with your broadband, home and / or mobile phone service provider and their complaint handling process is completed. This is because the main responsibility for resolving a complaint lies with your service provider, as they have the direct relationship with you.

Queries and Complaints - comreg.ie

    https://www.comreg.ie/queries-complaints/broadband-phone/comreghelp/
    If your complaint is unresolved for more than 40 working days after lodging a complaint with your service provider under their code of practice for complaint handling and relates to a broadband, home or mobile phone dispute, you can apply to ComReg to adjudicate on your dispute.

Contact Us Complaints eir.ie

    https://www.eir.ie/complaints/
    eir is dedicated to providing excellent customer service and maintaining a healthy customer relationship at all levels of the organisation. The Complaints Process will ensure all complaints are handled in a standard way across all lines of business as efficiently and effectively as possible.

ComReg under fire over delay in reviewing Eir complaints

    https://www.irishtimes.com/business/technology/comreg-under-fire-over-delay-in-reviewing-eir-complaints-1.2521603
    ComReg under fire over delay in reviewing Eir complaints ... Access to Eir’s broadband and fixed-line network remains a contentious issue amid allegations that Eir favours its own retail arm ...Author: Eoin Burke-Kennedy

Making a complaint about telecommunications or postal services

    https://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_complaints/making_a_complaint_about_telecommunications_or_postal_services.html
    Jan 22, 2015 · Introduction. The Commission for Communications Regulation (ComReg) is the statutory body charged with regulation of the electronic communications and postal sector, including premium rate telephone services.It also deals with unresolved complaints about telecommunications and postal services. ComReg has produced a guide to your rights when making a complaint about your service …

askcomreg.ie Communication Regulation

    http://www.askcomreg.ie/
    Our thrust is simple. We want to protect consumers from any possible issue arising from the electronic communications sector. We make sure that their services, and products are of quality, and according to the standard we have set in order to provide real and beneficial services to the public.

Complaints to ComReg soar 83pc - Independent.ie

    https://www.independent.ie/business/technology/complaints-to-comreg-soar-83pc-38653852.html
    Complaints to ComReg soar 83pc Independent.ie Unhappy mobile and broadband customers are making official complaints in increasing numbers, the telecoms regulator says.Author: Adrian Weckler

Complaints to ComReg - Boards.ie

    https://www.boards.ie/ttfthread/2057918704
    Oct 10, 2018 · The little thing we can do about is file a complaint to ComReg. ComReg is the statutory body responsible for the regulation of the electronic communications sector (telecommunications, radio communications, broadcasting transmission and premium rate services) and the postal sector. Feel free to post complaints using these links:

Eir still tops complaints list to Comreg despite ...

    https://www.independent.ie/business/irish/eir-still-tops-complaints-list-to-comreg-despite-improvements-38396634.html
    Comreg received 1,109 complaints in the second quarter of the year. The figures come as operators prepare to introduce more high-speed data services in the country, including fibre-to-the-home ...Author: Adrian Weckler

Mobile connections rose again in third quarter: ComReg

    https://www.rte.ie/news/business/2018/1213/1017013-broadband-mobile-comreg/
    Dec 13, 2018 · The latest Quarterly Key Data Report from ComReg shows the number of fixed broadband subscriptions in the country rose 2% in the year to 1.42 million. ... According to ComReg …

Complaints - Vodafone

    https://n.vodafone.ie/aboutus/code/customers/complaints.html
    Vodafone will always endeavour to resolve your complaint to your full satisfaction through our Customer Service channels. However, in the instance of complaints which only relate to an online purchase, which you have attempted to resolve via our Customer Service channels and still have not achieved an adequate resolution to your complaint, you may access the EU Online Dispute Resolution Platform.

Vodafone Ireland Complaints Code of Practice 12022018

    https://n.vodafone.ie/content/dam/gowingmyself/pdfs/Vodafone_Ireland_Complaints_Code_of_Practice_12022018.pdf
    Vodafone Ireland Complaints Code of Practice ... satisfaction within 10 working days you may refer the case to ComReg for further investigation. Refunds Refunds will be granted on a case by case basis, depending on the details of the complaint. ... Vodafone_Ireland_Complaints_Code_of_Practice_12022018 Author: Collins, Charlie, Vodafone Ireland

Complaints about Broadband and Phone Line Providers ...

    http://www.moneyguideireland.com/complaints-broadband-phone-line-providers.html
    May 12, 2018 · Comreg publish the complaints figures regularly – and we took a look at the latest figures for complaints about fixed service providers. That would be the providers of “landline” and broadband services to homes via phone lines or cable . The figures provided by Comreg were for …

Why ComReg is Vital for a Successful Telecoms Industry in ...

    http://www.lukekehoe.com/why-comreg-is-vital-for-a-successful-telecoms-industry-in-ireland.html
    ComReg stands out as one such organisation, an organisation that has ensured Irish consumers can access quality broadband and mobile at a reasonable price. ComReg, or the Commission for Communications Regulation in Ireland, is the telecoms watchdog in this country.

Complaints Procedure - Fastest Fibre Broadband For Business

    https://www.magnet.ie/residential/complaints-procedure/
    Comreg will only consider complaints which have been brought to Magnet Networks attention first or if there is a deadlock situation. A deadlock arises when Magnet Networks believe we have done everything we can to sort out a complaint but cannot reach an agreement with you. Comreg contact details: Commission for Communications Regulation

Eir receives two thirds of all broadband complaints in ...

    https://www.northernsound.ie/eir-receives-thirds-broadband-complaints-shannonside-northern-sound-region/
    Two thirds of all local complaints about broadband services were about Eir. Only 37 of the over 100 complaints made since the start of 2018 were to other providers. 111 complaints from across Cavan, Monaghan, Longford, Leitrim and Roscommon were logged with ComReg about issues with broadband providers. 66 per cent, or 74 of them, […]

Complain to Vodafone – online, by phone or in writing

    https://www.vodafone.co.uk/help-and-information/complaints
    We work hard to get things right, but if you’re unhappy and want to make a complaint you can get in touch using our online form. You can also call or write to us. A quick and easy way to get in touch – simply fill in a few details and we’ll get back to you within 48 hours. (Calls to this ...

Eir receives two thirds of all broadband complaints made ...

    https://www.shannonside.ie/news/local/eir-receives-two-thirds-broadband-complaints-made-shannonside-northern-sound-region/
    30TH XMAS BROADBAND PROVIDER VCR AM Two thirds of all local complaints about broadband services were about Eir. Only 37 of the over 100 complaints made since the start of 2018 were to other providers. 111 complaints from across Cavan, Monaghan, Longford, Leitrim and Roscommon were logged with ComReg about issues with broadband providers. 66 […]

Broadband consumer rights Switcher.ie

    https://switcher.ie/broadband/guides/switching-broadband/broadband-consumer-rights/
    Cancelling your broadband. If you’ve got a broadband plan you’re not happy with and are considering cancelling the package and switching to a new broadband provider here’s what you need to know: There’s a 14-day cooling-off period: on all broadband packages, so if you’re within this time period, you can cancel with no charge.

Update for Operators: ComReg Strategy Statement 2019-2021 ...

    https://www.matheson.com/news-and-insights/article/update-for-operators-comreg-strategy-statement-2019-2021-consultation
    ComReg has recently published a draft Strategy Statement for Electronic Communications Services for 2019 – 2021 and is seeking input from stakeholders on ComReg’s vision for the sector which is stated to take into account the aims of the European Commission’s Digital Single Market agenda[1].



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