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https://www.comreg.ie/queries-complaints/internet/how-to-make-a-complaint/
• Be specific that you wish to raise a complaint • Be clear about the problem and give details • Give the service provider a chance to raise your complaint • Keep a record of the date and time that you make your complaint • Ask if there is a specific complaint reference number for your complaint …
https://www.comreg.ie/queries-complaints/
Comreg Investigations Group of people Two people speaking ... Submit a consumer query or complaint Phone Book. Show other information about plan Show payment options for this plan ... Commission for Communications Regulation, One Dockland Central, Guild Street, Dublin, D01 …
https://servicechecker.comreg.ie/
If, after using the service provider’s complaint procedures, you feel that your complaint has not been dealt with properly or has not been addressed within the 10 working day timeframe, please contact ComReg - you will need the premium rate number and the phone number used to access the PRS when you make your complaint to ComReg.
https://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_complaints/making_a_complaint_about_telecommunications_or_postal_services.html
Jan 22, 2015 · Introduction. The Commission for Communications Regulation (ComReg) is the statutory body charged with regulation of the electronic communications and postal sector, including premium rate telephone services.It also deals with unresolved complaints about telecommunications and postal services. ComReg has produced a guide to your rights when making a complaint about your service …
https://www.eir.ie/complaints/
Should you escalate a complaint via ComReg and have not followed the eir complaint code of Practice you will be redirected to eir to allow us the opportunity to resolve your issue. ComReg contact details: Commission for Communications Regulation, 1 Dockland Central, Guild Street, Dublin 1, D01 E4X0
https://servicechecker.comreg.ie/Contact/Index
Before you bring your complaint to ComReg, you should check the following: Have you already taken your complaint to the service provider? If not, please contact your service provider, outline the matter to them and inform them that you wish to lodge a formal complaint.
https://gomo.ie/code-of-practice/
According to the Commission for Communications Regulation (‘ComReg’), a complaint means: “an issue raised by an end-user to an undertaking relating to that undertakings product or service or its complaints handling process where the issue remains unresolved following an initial attempt by the undertaking to resolve it or where there has been no attempt by the undertaking to resolve it ...
https://www.boards.ie/ttfthread/2057918704
Oct 10, 2018 · The little thing we can do about is file a complaint to ComReg. ComReg is the statutory body responsible for the regulation of the electronic communications sector (telecommunications, radio communications, broadcasting transmission and premium rate services) and the postal sector. Feel free to post complaints using these links:
https://n.vodafone.ie/content/dam/gowingmyself/pdfs/Vodafone_Ireland_Complaints_Code_of_Practice_12022018.pdf
ComReg is the statutory body responsible for the regulation of the electronic communications sector (telecommunications, radio communications and broadcasting transmission) and the postal sector in …
https://www.irishtimes.com/business/technology/comreg-under-fire-over-delay-in-reviewing-eir-complaints-1.2521603
ComReg under fire over delay in reviewing Eir complaints ... Joint complaint. Eir has a number of service level agreements (SLAs) with companies that use its telecoms network, which oblige it to ...Author: Eoin Burke-Kennedy
https://www.boards.ie/ttfthread/2057953470
Jul 02, 2019 · To lodge a complaint I would advise that you proceed as outlined below: 1. Contact your service provider’s customer care department by telephone/on-line complaint form/email or letter 2. State that you have been advised by ComReg to lodge a complaint 3. Request details of a unique reference number to identify and track the individual complaint 4.
Our thrust is simple. We want to protect consumers from any possible issue arising from the electronic communications sector. We make sure that their services, and products are of quality, and according to the standard we have set in order to provide real and beneficial services to the public.
https://www.northernsound.ie/phone-coverage-tops-list-complaints-comreg/
Mobile coverage is the biggest issue for phone users across the local region. Data released to Shannonside Northern Sound under the Freedom of Information Act shows almost 100 complaints were made since the start of 2018. Of the 97 complaints recorded to ComReg, 38 of them were related to service issues. Within that, mobile coverage […]
https://www.fcc.gov/consumers/guides/slamming-switching-your-authorized-telephone-company-without-permission
"Slamming" is the illegal practice of switching a consumer's traditional wireline telephone company for local, local toll, or long distance service without permission. The FCC's slamming liability rules also prohibit unreasonable delays in the execution of an authorized switch by your local telephone company.
https://www.thejournal.ie/rte-tv3-comreg-complaint-closed-1530219-Jun2014/
Oct 15, 2019 · ComReg closes TV3 complaint against RTÉ due to 'insufficient grounds for action' The complaint was submitted by TV3 in 2008 and the investigation commenced in 2011, assisted by Deloitte.
https://www.telecompaper.com/news/comreg-consults-on-changes-to-managing-spectrum-interference-complaints--1318985
Dec 06, 2019 · This consultation sets out ComReg's proposals for the revision of the current Radio Spectrum Interference (RFI) complaint classification process, …
https://www.eir.ie/logacomplaint.jsp
eir Home Support - For product support, frequently asked questions, technical support and more. We're here to help 24/7
https://www.reddit.com/r/ireland/comments/9zz7b2/eir_at_what_point_does_comreg_step_in/
Here’s how it works — you need to ring Eir and say you want to make an official complaint, take note of the complaint reference number. If Eir can’t sort issue out to your satisfaction, you can then take your complaint to ComReg.
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