Comreg Complaints

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Queries & Complaints - Commission for Communications ...

    https://www.comreg.ie/queries-complaints/
    Comreg Investigations Group of people Two people speaking ... Queries & Complaints. Premium Rate Services Queries & Complaints. ... Queries & Complaints. Got a Question? Get in touch using our Query & Complaint form. Commission for Communications Regulation, One Dockland Central, Guild Street, Dublin, D01 E4X0. View on Map. Consumer: 018049668 ...

Making a complaint about telecommunications or postal services

    https://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_complaints/making_a_complaint_about_telecommunications_or_postal_services.html
    Jan 22, 2015 · Introduction. The Commission for Communications Regulation (ComReg) is the statutory body charged with regulation of the electronic communications and postal sector, including premium rate telephone services.It also deals with unresolved complaints about telecommunications and postal services. ComReg has produced a guide to your rights when making a complaint about your service …

Contact Us Complaints eir.ie

    https://www.eir.ie/complaints/
    eir is dedicated to providing excellent customer service and maintaining a healthy customer relationship at all levels of the organisation. The Complaints Process will ensure all complaints are handled in a standard way across all lines of business as efficiently and effectively as possible.

Service Checker - ComReg

    https://servicechecker.comreg.ie/
    ComReg is the independent regulator of phone-paid services in Ireland and is responsible for regulating the content and promotion of PRS which cost in excess of 25 cent per call/text. PRS typically offer information and entertainment services, which can be accessed through landline phones, mobile phones, fax, interactive digital TV or the ...

Eir still tops complaints list to Comreg despite ...

    https://www.independent.ie/business/irish/eir-still-tops-complaints-list-to-comreg-despite-improvements-38396634.html
    Comreg received 1,109 complaints in the second quarter of the year. The figures come as operators prepare to introduce more high-speed data services in the country, including fibre-to-the-home ...Author: Adrian Weckler

Complaints to ComReg - Boards.ie

    https://www.boards.ie/ttfthread/2057918704
    Oct 10, 2018 · Just to say that Comreg have no powers to get involved UNLESS you exhaust the complaints process with your supplier. In some ways the supplier has you over a barrel as until they issue the complaint reference, you cant get Comreg involved

askcomreg.ie Communication Regulation

    http://www.askcomreg.ie/
    Our thrust is simple. We want to protect consumers from any possible issue arising from the electronic communications sector. We make sure that their services, and products are of quality, and according to the standard we have set in order to provide real and beneficial services to the public.

Contact ComReg - Service Checker - ComReg

    https://servicechecker.comreg.ie/Contact/Index
    Are you the person affected by the problem? Generally, you should be the person who has experienced the service problem (either the account holder for communications and premium rate complaints). In some cases, however, ComReg will work with other people or organisations.

ComReg under fire over delay in reviewing Eir complaints

    https://www.irishtimes.com/business/technology/comreg-under-fire-over-delay-in-reviewing-eir-complaints-1.2521603
    ComReg has been strongly criticised for taking too long to adjudicate on complaints that Eir is abusing its dominant position in the market. Photograph: Karl Hussey/Fennell PhotographyAuthor: Eoin Burke-Kennedy

Complaints to ComReg soar 83pc - Independent.ie

    https://www.independent.ie/business/technology/complaints-to-comreg-soar-83pc-38653852.html
    The number of complaints to ComReg rose by 83pc over the last five quarters - with customers most unhappy about billing issues. Among mobile operators, Eir Mobile has attracted a particularly ...Author: Adrian Weckler

Accessibility - GoMo

    https://gomo.ie/accessibility/
    Customer Complaints Handling Procedure. GoMo operates a Code of Practice that is designed to foster open and fair dealings with respect to the handling of complaints. The Code outlines the standards that apply to the handling of complaints by GoMo. ... (ComReg) Disability Federation of Ireland (DFI) National Council for the Blind of Ireland (NCBI)

ComReg fines Three €575,000 over contract changes

    https://www.siliconrepublic.com/comms/three-comreg-fines
    Dec 19, 2017 · ComReg fielded a large quantity of complaints A “significant volume” of consumer complaints was then noted by ComReg, with many people …

Comreg to send observers into Eir as part of €12m peace deal

    https://www.irishtimes.com/business/technology/comreg-to-send-observers-into-eir-as-part-of-12m-peace-deal-1.3726762
    Comreg to send observers into Eir as part of €12m peace deal ... Eir has also agreed to pay a €3 million fine to settle enforcement proceedings taken last year by Comreg, following complaints ...

comreg - YouTube

    https://www.youtube.com/user/comreg
    Information videos posted by ComReg - the Commission for Communications Regulation for both Industry and Consumer users.

Code of Practice Complaints Magnet Networks

    https://www.magnetnetworks.com/business/code-practice-complaints/
    Comreg will only consider complaints which have been brought to Magnet Networks attention first or if there is a deadlock situation. A deadlock arises when Magnet Networks believe we have done everything we can to sort out a complaint but cannot reach an agreement with you.

Vodafone Ireland Complaints Code of Practice 12022018

    https://n.vodafone.ie/content/dam/gowingmyself/pdfs/Vodafone_Ireland_Complaints_Code_of_Practice_12022018.pdf
    Complaints Definition According to the Commission for Communications Regulation (‘ComReg’), a complaint means: “ an issue raised by an end-user to an undertaking relating to that undertakings product or service or its complaints handling process where the issue remains

Phone coverage tops the list of complaints to ComReg ...

    https://www.northernsound.ie/phone-coverage-tops-list-complaints-comreg/
    Mobile coverage is the biggest issue for phone users across the local region. Data released to Shannonside Northern Sound under the Freedom of Information Act shows almost 100 complaints were made since the start of 2018. Of the 97 complaints recorded to ComReg, 38 of them were related to service issues. Within that, mobile coverage […]

Three Mobile is the focus of most complaints to ComReg ...

    https://www.shannonside.ie/news/local/longford/three-mobile-focus-complaints-comreg/
    Three Mobile received the most complaints from local phone users. Nearly two in every five complaints made to ComReg in the region since 2018 related to the company. This data was released to Shannonside Northern Sound under the Freedom of Information Act. It covered complaints made from customers across Monaghan, Cavan, Leitrim, Longford and Roscommon …



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