Consumer Complaint Nz

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Making a complaint - Know your rights - Consumer NZ

    https://www.consumer.org.nz/articles/making-a-complaint
    Sep 30, 2011 · Step one is to know your rights. If your complaint is about faulty goods or services then you will probably be able to use the Consumer Guarantees Act.If you have been misled or deceived by advertising or claims made by a trader or professional, then the Fair Trading Act is likely to be your source of legal protection

Your rights when making a consumer complaint - NZ Government

    https://www.govt.nz/browse/consumer-rights-and-complaints/consumer-rights-and-complaints/consumer-complaints-know-your-rights/
    Sep 13, 2019 · Your rights when making a consumer complaint. You have the right to complain if something you’ve bought doesn’t work, a service hasn't achieved the result that was agreed, something hasn't been delivered on time, or you've been misled by an advert.

Contact Us Consumer Protection

    https://www.consumerprotection.govt.nz/contact-us/
    If you have any consumer rights questions or enquiries, contact us on the Consumer Protection helpline. In doing so, please be aware that we don't manage complaints and we have no investigation or enforcement powers. More help can be found through community service providers listed below who can provide guidance. Consumer Protection helpline

Consumer rights and complaints - NZ Government

    https://www.govt.nz/browse/consumer-rights-and-complaints
    New Zealand Government Te Kawanatanga o Aotearoa. ... Consumer rights and complaints. ... Your rights when making a consumer complaint. You have the right to complain if something you’ve bought doesn’t work, a service hasn't achieved the result that was agreed, something hasn't been delivered on time, or you've been misled by an advert. ...

How to complain - Consumer Protection NZ

    https://www.consumerprotection.govt.nz/general-help/how-to-complain/
    How to complain Steps to take if you have an issue with an NZ product or service.

Consumer Advice Line - Consumer NZ

    https://www.consumer.org.nz/topics/advisory-service
    Our Consumer Advice Line is available to help members with any consumer-related issues. The hours are 8.30am-4.30pm, Monday to Friday. Our expert advisers can explain your rights and help you resolve problems with a retailer or service provider. If you don’t have any rights under consumer law, we’ll explain why. Phone: 0800 266 786

Commerce Commission - Make a complaint

    https://comcom.govt.nz/make-a-complaint
    Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. This means that we tend to be most interested in the issues that could cause widespread harm to New Zealanders. We do value all complaint information and keep this information in our complaints database.

Submit search resolve complaints in NZ: Consumer ...

    https://www.consumercomplaints.co.nz/
    Official consumer complaints site for New Zealand (NZ), submit search and resolve complaints in NZ, tradesman complaints plus 700 other business categories.

Browse complaints Consumer Complaints New Zealand (NZ)

    https://www.consumercomplaints.co.nz/browse.php?cat=553
    Official consumer complaints site for New Zealand (NZ), submit search and resolve complaints in NZ, tradesman complaints plus 700 other business categories.

econsumer.gov: econsumer - Report international scams online!

    https://econsumer.gov/
    Report international scams online! econsumer.gov is a partnership of more than 35 consumer protection agencies around the world.; Your complaint helps authorities spot trends and combat fraud.

Make a complaint

    https://www.pgdb.co.nz/consumer/make-a-complaint/
    The complaint will then be reviewed and the Registrar will decide whether the complaint is something the Board can consider, meaning it is a disciplinary offence of the type we cover, and it is not frivolous or vexatious. If the complaint does not meet the criteria for an …

Commerce Commission - Complaint form

    https://comcom.govt.nz/make-a-complaint/complaint-form
    If you have evidence or documents (eg, photos, emails, contracts, screenshots) please upload this now or email it to us at [email protected] Please note there is a maximum upload file size of 7.5MB per attachment and a total of 30MB.

Fair returns and complaints policies — business.govt.nz

    https://www.business.govt.nz/risks-and-operations/dealing-with-customer-complaints/fair-returns-and-complaints-policies/
    A returns policy — or complaint policy — outlines when your business will offer a return, refund or replacement, and when it has the right to refuse. You can either: Do what’s required under the Consumer Guarantees Act and other consumer laws. Do more than the legal minimum.

I want to make a complaint — Electricity Authority

    https://www.ea.govt.nz/consumers/i-want-to-make-a-complaint/
    Make the complaint directly to your power company. Make sure you use the word ‘complaint’ when you call or send an email. The power company generally has 20 working days to resolve the complaint. Make the complaint directly to your power company. When you call them or send an email, specify that you think they have breached the Code.

Complaints Motor Vehicle Traders Register

    http://www.motortraders.govt.nz/cms/consumer-information/complaints
    If your complaint is about a Consumer Information Notice (CIN) (for example, false or misleading information on a CIN or a missing or inaccurate CIN), contact the Commerce Commission at 0800 943 600 or email [email protected]. The Registrar of Motor Vehicle Traders is unable to assist with CIN related complaints. Consumer Protection

Free Health Complaint service to discuss your options

    https://healthcomplaints.co.nz/
    How We Can Help. We are a group of trained, professional and approachable people who provide a FREE and CONFIDENTIAL service for consumers who are concerned about the Health Care they have received or feel they may need to make a medical complaint.. Please call us on Freephone 0800 801 482 to contact someone Local to you.. The area covered by the Health Consumer Services Trust is shown …

Sample Complaint Letter Template USAGov

    https://www.usa.gov/complaint-letter
    Use this sample complaint letter (.txt file) the next time you need to file a complaint. Are you unsure how to use it for your situation? Check out an example letter that used this format. To resolve the problem, I would appreciate your (state the specific action you want: money refunded, charge ...

Consumer Complaints - IBANZ

    http://ibanz.co.nz/Complaints/10011/
    The Insurance Brokers Association of New Zealand Inc. (IBANZ) is New Zealand's professional body representing the interests of fire and general insurance brokers, risk managers and consumers in New Zealand. IBANZ is the voice of the industry, advising members, government, consumer groups and other stakeholders on key insurance issues. The organisation also provides technical advice, guidance ...

Submit a Consumer Complaint to the FTC Federal Trade ...

    https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc
    How can I submit a consumer complaint to the FTC? To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions.. The more information you can provide about the situation, the more useful your complaint will be.

Food complaints NZ Food Safety NZ Government

    https://www.mpi.govt.nz/food-safety/food-safety-for-consumers/food-complaints/
    If you have a concern about a food product or a food business you can make a complaint, or seek advice from MPI or a local council. We welcome complaints from the public as they help us and councils better understand your concerns as well as raise awareness with …



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