Consumer Complaints Authority Nz

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Your rights when making a consumer complaint - NZ Government

    https://www.govt.nz/browse/consumer-rights-and-complaints/consumer-rights-and-complaints/consumer-complaints-know-your-rights/
    Sep 13, 2019 · Your rights when making a consumer complaint. You have the right to complain if something you’ve bought doesn’t work, a service hasn't achieved the result that was agreed, something hasn't been delivered on time, or you've been misled by an advert.

Making a complaint - Know your rights - Consumer NZ

    https://www.consumer.org.nz/articles/making-a-complaint
    Sep 30, 2011 · Step one is to know your rights. If your complaint is about faulty goods or services then you will probably be able to use the Consumer Guarantees Act.If you have been misled or deceived by advertising or claims made by a trader or professional, then the Fair Trading Act is likely to be your source of legal protection

Commerce Commission - Make a complaint

    https://comcom.govt.nz/make-a-complaint
    If you have a concern about the conduct of a business or individual, you can make a complaint to us. We get thousands of complaints every year, so we investigate some complaints but not others. Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services.

Contact Us Consumer Protection

    https://www.consumerprotection.govt.nz/contact-us/
    If you have any consumer rights questions or enquiries, contact us on the Consumer Protection helpline. In doing so, please be aware that we don't manage complaints and we have no investigation or enforcement powers. More help can be found through community service providers listed below who can provide guidance. Consumer Protection helpline

Consumer rights and complaints - NZ Government

    https://www.govt.nz/browse/consumer-rights-and-complaints
    Consumer complaints and rights Complain about something you bought If you buy goods that don’t work like they’re meant to, are faulty, or haven’t arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

Home Consumer Protection

    https://www.consumerprotection.govt.nz/
    It’s ‘Good to Know’ about your consumer rights. 11 Nov 2019. Fraud Awareness Week - encouraging Kiwis to “Stop and Think - is this for real?” 17 Nov 2019. Scam alert – Visa-holders targeted by fake callers. 12 Aug 2019. Read more news

comcom.govt.nz - Commerce Commission - Home

    https://comcom.govt.nz/
    Updates and media releases 21 Feb 2020 Statement of Preliminary Issues released for T&G application to acquire Freshmax The Commerce Commission has published a statement of preliminary issues relating to an application from Turners & Growers Fresh Limited to acquire 100% of the shares in Freshmax NZ Limited.

I want to make a complaint — Electricity Authority

    https://www.ea.govt.nz/consumers/i-want-to-make-a-complaint/
    I want to make a complaint. Consumer complaints process. You have a complaint about your power company ... Email: [email protected]. Address: Electricity Authority Level 7, Harbour Tower 2 Hunter Street PO Box 10041 Wellington 6143 New Zealand. Contact Us. EMAIL: [email protected]. Connect with us.

Complaint Line

    https://www.complaintline.org.nz/
    Complaint Line. Complaint Line is a gateway website for disputes resolution and investigation agencies that provide the New Zealand public with complaint resolution processes.. We acknowledge www.complaintline.com.au, developed and launched in Australia in 2000, as the source of the name and concept for this site.

Electricity and gas - Consumer NZ

    https://www.consumer.org.nz/topics/electricity-and-gas
    Utilities Disputes (formerly known as The Office of the Electricity and Gas Complaints Commissioner) is a free service that deals with complaints from consumers about electricity and gas retailers and distributors. Before it will consider your complaint, you must complain to the company concerned first.

Consumer NZ - Wikipedia

    https://en.wikipedia.org/wiki/Consumer_NZ
    Consumer NZ, previously known as Consumers' Institute of New Zealand, is an organization that covers a wide range of activities relating to consumer protection and information. Its work includes comparative tests and surveys of consumer goods and services, research into and advice on financial, food, health, safety, welfare and environmental matters, representation at parliamentary committees ...

Telecommunications Dispute Resolution

    https://www.tdr.org.nz/
    Helping resolve complaints about landline, mobile and internet issues. Telecommunications Dispute Resolution (TDR) is a free and independent service to help consumers manage complaints about any product or service from their telecommunications provider.

utilitiesdisputes.co.nz - Get in touch if your complaint ...

    http://www.utilitiesdisputes.co.nz/
    Utilities Disputes received 105 complaints about switching energy companies last year, mostly about unexpected fees. It’s your choice if you want to switch, but we recommend taking note of these tips.

Complaints about a health and disability service ...

    https://www.health.govt.nz/about-ministry/contact-us/complaints-about-health-and-disability-service
    If you’re not happy about a health and disability service, you can make a complaint. Complaints about a health and disability service Ministry of Health NZ Skip to main content

Submit a Consumer Complaint to the FTC Federal Trade ...

    https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc
    How can I submit a consumer complaint to the FTC? To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions.. The more information you can provide about the situation, the more useful your complaint will be.

econsumer.gov: econsumer - Report international scams online!

    https://econsumer.gov/
    econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams. ... New Zealand - New Zealand online retailer fined NZ$54K over unsafe bikes ...

Governance Marsh

    https://www.marsh.com/nz/about-marsh/governance.html
    governance Marsh is regulated by the Financial Markets Authority (FMA), which is the independent statutory watchdog that regulates financial services. Our complaints process

Competitor Complaints - ASA - Advertising Standards Authority

    https://www.asa.co.nz/industry/competitor-complaints/
    The competitor complaints process gives fast and thorough consideration to competitor complaints for the benefit of consumers and to ensure a level playing field for industry. It is a user-pays process where all parties have ample opportunity to put their cases, however, the overriding consideration is making a fair, fast decision, based solely on the...

Making a Complaint – ODOB

    https://www.odob.health.nz/consumer-information/making-a-complaint/
    The Board does not have authority to investigate consumer complaints in the first instance. If you have a complaint about an optometrist or dispensing optician, you should contact the Health and Disability Commissioner, which is the authority responsible for managing these complaints, on 0800 11 22 33.



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