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https://www.consumerfinance.gov/data-research/consumer-complaints/
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
https://www.consumerfinance.gov/complaint/
Submit a complaint. Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws, enforce those laws judiciously, and educate and empower consumers to make informed financial decisions.
https://catalog.data.gov/dataset/consumer-complaint-database
Sep 26, 2015 · The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship …Publish Year: 2015
https://www.nytimes.com/2018/04/25/business/cfpb-complaints-database-mulvaney.html
Apr 25, 2018 · Mick Mulvaney, acting director of the Consumer Financial Protection Bureau, compared the agency’s public database of complaints to “a Yelp for financial services sponsored by the federal ...
https://www.usa.gov/federal-agencies/consumer-financial-protection-bureau
The Consumer Financial Protection Bureau helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies. The Bureau also works to make credit card, mortgage, and other loan disclosures clearer, so consumers can understand their rights and responsibilities.
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/financial-services/us-fsi-cfpb-consumer-complaint-database-091913.pdf
Source: Consumer Financial Protection Bureau Consumer Complaint Database. See footnotes 3 and 4 for additional context. Affluent, established neighborhoods were more likely sources of complaints Identifying where complaints originate and determining possible impacts on the data were important steps in understanding the Consumer Complaint Database.
https://www.aei.org/research-products/report/student-loan-servicers-scammers-or-scapegoats-an-analysis-of-the-consumer-financial-protection-bureau-complaint-database/
Oct 09, 2019 · By analyzing a random sample of 1,200 complaints from the Consumer Financial Protection Bureau’s complaint database, the authors conclude …
https://www2.deloitte.com/us/en/pages/financial-services/articles/consumer-financial-protection-bureau-cfpb-consumer-complaint-database.html
With the Dodd-Frank Act’s creation of the Consumer Financial Protection Bureau (CFPB) in 2010, a new era in consumer protection began. How can financial institutions turn what they hear from the CFPB’s consumer complaint database into a business advantage?
https://www.mediapost.com/publications/article/340910/consumer-financial-protection-bureau-will-keep-com.html
Consumer Financial Protection Bureau Will Keep Complaint Database Public - 09/19/2019 The bureau will also "release data visualization and analysis tools to help people interpret the data in ...
https://studentloanhero.com/featured/consumer-financial-protection-bureau-complaint-servicer/
May 19, 2016 · How to submit a complaint to the Consumer Financial Protection Bureau. 1. Try to resolve the issue with your loan servicer first: Before submitting a complaint, the Consumer Financial Protection Bureau expects you to try and resolve the issue directly with your loan servicer. Only when it is clear to you that no resolution can be found should ...
https://www.moneycrashers.com/file-complaint-cfpb-consumer-financial-protection-bureau/
In the aftermath of the late-2000s financial crisis, Congress created the Consumer Financial Protection Bureau (CFPB) to process and resolve complaints about predatory, discriminatory, or outright illegal practices by consumer finance companies operating in the United States. Every American consumer has the right to submit a complaint to the CFPB.
https://files.consumerfinance.gov/f/201407_cfpb_proposed-policy_consumer-complaint-database.pdf
certain complaint data it receives regarding consumer financial products and services via its web-based, public-facing database (“Consumer Complaint Database”). The Bureau proposes to expand that disclosure to include unstructured consumer complaint narrative data (“narratives”).
https://www.consumerreports.org/cro/news/2015/07/how-to-complain-and-get-results-with-the-consumer-financial-protection-bureau/index.htm
How to complain and get results with the Consumer Financial Protection Bureau Your complaints help it to create consumer protections for financial products and services
https://files.consumerfinance.gov/f/201303_cfpb_Final-Policy-Statement-Disclosure-of-Consumer-Complaint-Data.pdf
additional ways that the Bureau may disclose consumer complaint data but as to which it will conduct further study before finalizing its position. DATES: This Policy Statement is effective on March 25, 2013. FOR FURTHER INFORMATION CONTACT: Scott Pluta, Office of Consumer Response, Bureau of Consumer Financial Protection, at (202) 435-7306.
https://www.wkyc.com/article/money/consumer/consumer-financial-protection-bureau-might-hide-complaint-database-from-public/95-564199348
Jun 13, 2018 · Consumer Financial Protection Bureau might hide complaint database from public. ... Mick Mulvaney, was named Acting Director of the Consumer Financial Protection Bureau.
https://www.consumerreports.org/consumer-complaints/days-may-be-numbered-for-the-consumer-complaint-database/
The CFPB opened the database up for public view a couple of years ago. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which founded the CFPB, requires the bureau to collect ...
https://www.cuinsight.com/press-release/consumer-financial-protection-bureau-to-enhance-consumer-complaint-database
Consumer Financial Protection Bureau to enhance Consumer Complaint Database. WASHINGTON , DC (September 18, 2019) — Today the Consumer Financial Protection Bureau (CFPB) announced that it …
https://data.consumerfinance.gov/dataset/Student-Loan-Complaints-with-Consumer-Complaint-Na/j875-kipn
Each week we send thousands of consumers' complaints about financial products and services to companies for response. Complaints are listed in the database after the company responds or after they’ve had the complaint for 15 calendar days, whichever comes first. We publish the consumer’s description of what happened if the consumer opts to share it and after taking steps to remove …
https://en.wikipedia.org/wiki/Consumer_Financial_Protection_Bureau
The Consumer Financial Protection Bureau (CFPB) is an agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors and other financial companies operating in the United States.Annual budget: US$533 million (FY 2019)
https://www.data.gov/consumer/
The Consumer Complaint Database contains data from the complaints received by the Consumer Financial Protection Bureau (CFPB) on financial products and services, including bank accounts, credit cards, credit reporting, debt collection, money transfers, mortgages, student loans, and other types of consumer credit.The database contains over 100,000 anonymized complaints and is refreshed daily.
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