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https://www.consumerfinance.gov/data-research/consumer-complaints/
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 …
https://www.consumerfinance.gov/data-research/consumer-complaints/search/
See national survey results on financial well-being and how it relates to other factors in a person's financial life. ... Back Data & Research Overview Research & Reports Consumer Complaint Database Mortgage Database (HMDA) Consumer Credit Trends Mortgage Performance Trends
https://www.fcc.gov/consumer-help-center-data
Consumer complaint data generally updates nightly and contains certain information for each complaint the FCC receives. The information provided is information selected by the consumer when they file an informal complaint with the FCC. The FCC does not verify the facts alleged in the complaints.
https://www.jonesday.com/en/insights/2011/01/us-treasurys-new-consumer-inquiry-and-complaint-database-how-will-it-affect-civil-litigation
The U.S. Treasury Department recently published a notice in the Federal Register explaining its searchable Consumer Inquiry and Complaint Database ("Database"). The system, which focuses exclusively on financial products and services, initially will be operated by Treasury's Consumer Financial Protection Bureau ("CFPB") Implementation Team and later transferred to the CFPB.
https://www.bbb.org/council/consumer-education/complaints/view-national-complaint-statistics/
Check out the Better Business Bureau's compilation of statistics concerning complaints against specific businesses and charities. View Consumer Complaint Reports and Statistics
https://www.insideprivacy.com/financial-institutions/consumer-financial-protection-bureau-publishes-notice-of-consumer-inquiry-and-complaint-database/
Jan 28, 2011 · The Consumer Inquiry and Complaint Database will contain information concerning complaints or inquiries submitted directly to the CFPB and those submitted to other agencies and referred to the CFPB. Specifically, the database will include (1) information about the individual or entity that is the subject of the complaint, (2) information about the individual or entity submitting the complaint, (3) correspondence and any documentation associated with the complaint…
https://www.csbs.org/comment-letter-request-information-regarding-bureaus-consumer-complaint-and-consumer-inquiry
The Conference of State Bank Supervisors (“CSBS” or “state regulators”) appreciates the opportunity to comment on the Consumer Financial Protection Bureau’s (“CFPB” or “Bureau”) Request for Information Regarding the Bureau’s Consumer Complaint and …
https://www.marketwatch.com/story/cfpb-could-hide-consumer-complaints-from-public-advocates-fear-2018-04-13
Apr 14, 2018 · Making the complaint database private would be another effort to “defang” the Bureau, said Pamela Banks, senior policy counsel for Consumers Union, a nonprofit based in Yonkers…
https://www.mercatus.org/publications/financial-markets/response-request-information-regarding-bureau%E2%80%99s-consumer-complaint
Jul 11, 2018 · The Consumer Complaint Database Is a Solution in Search of a Problem The Bureau has not identified the market failure that the Consumer Complaint Database is intended to address, and many private businesses already offer consumers avenues to provide—and offer the public access to view—both positive and negative feedback on a wide variety of products and services.
https://www.fcc.gov/general/quarterly-reports-consumer-inquiries-and-complaints
Quarterly Reports - Consumer Inquiries and Complaints. File A Complaint >>. The FCC has changed the way it publicly releases data on the consumer complaints it receives. As of January 1, 2015, consumer complaint data is available on the FCC's website on an ongoing basis through the Commission's new Consumer Complaint Center.
https://nj.gov/dobi/consumer.htm
Consumer Inquiries and Complaints We at the Department of Banking and Insurance and Real Estate Commission are ready to answer any questions or inquiries you may have or open a formal complaint via our Consumer Inquiry and Response Center (CIRC) .
https://www.marketwatch.com/story/in-a-blow-to-financial-services-industry-the-cfpb-will-keep-consumer-complaints-database-public-2019-09-18
Sep 22, 2019 · The Consumer Financial Protection Bureau is keeping its consumer complaints database public, in a surprising move that may assuage advocates’ concerns.
https://www.lexology.com/library/detail.aspx?g=798e667f-82ca-4451-90e5-922fac933911
Jan 31, 2011 · The U.S. Treasury Department recently published a notice in the Federal Register explaining its searchable Consumer Inquiry and Complaint Database ("Database").The system, which …
https://opendata.fcc.gov/Consumer/CGB-Consumer-Complaints-Data/3xyp-aqkj/data
Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints. Opens in new window.
https://www.acainternational.org/news/from-collector-contextualizing-consumer-complaints
Jan 17, 2020 · On Sept. 18, 2019, the CFPB announced that it will continue the publication of consumer complaints, data fields and narrative descriptions through its Consumer Complaint Database, while making several enhancements to the information available to users of the database. It also indicated that more changes are to come this year.
https://www.consumerbankers.com/cba-issues/comment-letters/cba-comment-letter-re-rfi-bureaus-consumer-complaint-and-consumer-inquiry
Jul 16, 2018 · Complaints should then be added to the Database only if they meet the requirements for a complaint. Consumers with inquiries should be prompted to contact their bank directly. Additionally, complaints should only be logged into the Database when the consumer has contacted their bank and has not had their issue resolved to their satisfaction.
https://www.mediapost.com/publications/article/340910/consumer-financial-protection-bureau-will-keep-com.html
Yesterday’s decision “comes after the agency put out a call for public input on its consumer inquiry and complaint database in 2018 while it was under the direction of Mick Mulvaney, who now ...
https://www.acainternational.org/news/bcfp-ombudsman-report-highlights-feedback-on-consumer-complaint-database
Dec 04, 2018 · The Bureau of Consumer Financial Protection’s recently released 2018 Annual Report to the Director (the ombudsman’s report) reveals some stakeholder concern about the bureau’s consumer complaint database and how some information derived from it is publicized through speeches, press releases and other public presentations.
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