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https://www.crosscountrytrains.co.uk/customer-service/faqs/contact-us-including-compliments-suggestions-and-complaints
We cross more of the country than any other train company. We can provide cheap train tickets for any train journey, on any train, in Great Britain, with big savings with Advance tickets – and no booking fee! Booking online or on your mobile is quick and easy at crosscountrytrains.co.uk
https://uk.trustpilot.com/review/www.buytickets.crosscountrytrains.co.uk
Try the new stand up travel experience - its like 3rd class. Cross country your service is a joke, overcrowded, and made to feel like cattle. Travelled on 2 of your trains today between st Austell and Bristol Parkway, almost as many people standing up as there are seats.
https://traveluxblog.com/2017/08/11/train-review-crosscountry-first-class/
Aug 11, 2017 · CrossCountry is one of the biggest train operators in the United Kingdom. CrossCountry operates on several routes in the United Kingdom from the South to the North. However, the company doesn't have any trains to or from London, but pretty much everywhere else. In this review, I'll explain what you can expect of the CrossCountry…
https://www.resolver.co.uk/companies/cross-country-trains-complaints/contact-details
Cross Country Trains complaints. Contact Cross Country Trains customer service Resolver can help you send your complaints to Cross Country Trains, It’s quick, simple and totally free ... CrossCountry Customer FREEPOST RRXU-HUEC-GLLY Relations. Cannon House 18 The Priory Queensway. Birmingham. B4 6BS. Phone number: 0121 200 6450 ...
http://findaphonenumber.org.uk/crosscountry-trains/
If you are not happy with the way your complaints is dealt with you can escalate by phoning Transport Focus on 0300 123 2350. CrossCountry Journey Care. CrossCountry have a special team who help organise assistance on and off trains for disabled, blind, partially sighted and any other customer who may require assistance for whatever reason.
https://www.facebook.com/Crosscountrytrains
CrossCountry trains. 23K likes. CrossCountry covers more of Britain than any other rail operator, book tickets for your train journey in advance at www.crosscountrytrains.co.ukFollowers: 24K
https://www.reviewcentre.com/reviews195405.html
“Overcrowding due to lack of carriages on cross country” Written on: 04/02/2019 by BookwormSomerset (2 reviews written) Due to my travelling circumstances I have no choice but to travel by Cross Country the trains usually have four carriages and one of these is first class so effectively is three coaches for 99% of the people on the train whilst the first class carriage is virtually empty.1.4/5(250)
https://www.theguardian.com/lifeandstyle/bike-blog/2019/nov/04/rail-companies-bike-policy-bicycle-storage-trains
Nov 04, 2019 · CrossCountry’s cycle policy states: “As space is limited, we are unable to convey tandems, tricycles … or motorised bikes on any of our trains.” …
https://www.birminghammail.co.uk/news/midlands-news/most-complained-train-companies-birmingham-14841982
Jun 29, 2018 · CrossCountry Trains also received a high level of complaints, with 85 out of every 100,000 passengers writing in with their gripes - a 45% increase on 2017. A person buying a train ticket (Image ...
https://www.linkedin.com/in/emma-donnelly-80110a49/?originalSubdomain=uk
Head of Customer Relations, Social Media and Compliance - Accessibility and Inclusion CrossCountry Trains July 2013 – Present 6 years 4 months. Birmingham, West Midlands, United Kingdom
https://www.aspokesmansaid.com/travel-and-holidays/company-4570/crosscountry-trains/1
Read reviews of CrossCountry Trains, share your experience and resolve your issues. Rate CrossCountry Trains’s value and service. Compare CrossCountry …
https://www.theguardian.com/money/2018/nov/12/cross-country-railway-overcrowded-service
Nov 12, 2018 · Over the last weekend of October, I travelled from Bournemouth to Stoke-on-Trent by CrossCountry trains to visit my grandson at university. Fortunately I had reserved seats as, during both ...Author: Rebecca Smithers
https://www.resolver.co.uk/companies/cross-country-trains-complaints
Cross Country Trains Trains. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Cross Country Trains complaints. If your complaint is not resolved by Cross Country Trains, you can then package it up and send it to the Rail Ombudsman.
https://www.buytickets.crosscountrytrains.co.uk/registercustomer.aspx
We want you to know about how buying tickets from CrossCountry works and how we use the information you provide. Please ensure you have read and accepted our Terms and Conditions and National Rail Conditions of Travel before you continue.. I agree to the Terms and Conditions and National Rail Conditions of Travel
https://uk.linkedin.com/in/graham-burden-891b7981
We at CrossCountry are also responsible for booking Journey care assistance for Arriva Trains Wales, London Overground, Grand Central as well as CrossCountry. It is a very varied role that needs a good knowledge of all aspects of the business as complaints and queries can cover a very wide spectrum.Title: Customer Service Manager at …
http://www.dearcustomerrelations.com/2013/04/crosscountry/
CrossCountry Trains: The 14:07 from Manchester to Hell DCR is grateful to Dennis Snape for sending us his letter to CrossCountry Trains. It appears that Dennis was not entirely satisfied with every aspect of his recent rail journey from Manchester.
https://allhelplinenumbers.co.uk/call/cross-country-trains-complaints-0870-025-0301/
Nov 08, 2016 · CrossCountry – XC Trains – offers more railway routes than any other operator in the country, and utilizes many of the best-used lines in the country. Routes cross the UK from a central point in Birmingham, from which passengers can travel in all directions. X Country Trains Complaints 0870 025 0301. Contact CrossCountry Trains
https://www.staticwhich.co.uk/documents/pdf/crosscountry-trains-376828.pdf
CrossCountry Trains site. Make sure that the escalation process for dealing with complaints is clearly referenced when asking for passengers’ feedback. CrossCountry Trains social media accounts should advertise the hours they are staffed and complaints raised via social media should be recorded the same as complaints raised by other means.
https://www.transportfocus.org.uk/key-issues/franchising/cross-country/
What is happening now? The present Cross Country franchise is operated by Arriva UK Trains.A public consultation closed on 30 August 2018 and we have published our response.It was anticipated the consultation will inform any improvements to the franchise in the future. Pending the outcome of a comprehensive Rail Review announced by the Government in October 2018, the competition for this ...
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