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https://crtc.gc.ca/eng/phone/plaint.htm
The CRTC sends your complaint, as well as your name, address, and telephone number, to the telephone company so it can investigate and resolve your complaint. Under relevant legislation, the company must protect the privacy of your personal information.
https://business.financialpost.com/telecom/crtc-calls-for-complaints-on-misleading-aggressive-telecom-sales-practices
Jul 16, 2018 · CRTC calls for complaints on misleading, aggressive telecom sales practices The regulator also called on the companies such as BCE, Rogers and Telus to answer a series of questions about their sales practices
https://www.telus.com/en/support/article/ccts-and-cprst-feedback-and-contact-information
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it …
https://www.telus.com/en/get-help/mobility/the-crtc-wireless-code-and-telus/support.do
The CRTC has developed a checklist to help you understand the most important things that the Code does for you. Visit the CRTC’s website at crtc.gc.ca/wirelesscode to find a copy of the Wireless Code and for an explanation of your rights as a wireless consumer. As a TELUS prepaid services customer you have the right to:
https://www.telus.com/en/support/article/the-internet-code-of-conduct
If you are unable to reach a satisfactory resolution, the Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you. The Internet Code of Conduct in ASL
https://www.thestar.com/business/2015/05/25/complaints-about-bell-rogers-and-telus-to-crtc-include-heart-wrenching-offbeat-gripes.html
May 25, 2015 · Complaints about Bell, Rogers and Telus to CRTC include heart-wrenching, offbeat gripes Wireless carriers automatically renewing customers’ contracts without their consent. Clients being kept …
https://crtc.gc.ca/eng/phone/telemarketing/
Make a Complaint External link Telemarketing complaints must be submitted to the National DNCL online or by phone at 1-866-580-DNCL (3625). Make sure you have registered with the National DNCL first and know who can still call you. Ways to Protect Yourself
https://crtc.gc.ca/eng/info_sht/g8.htm
The CRTC doesn't follow up on anonymous complaints. Broadcasters and service providers have the right to know who makes a complaint, and what the complaint is. They also have the right to respond. You can file a complaint with the CRTC, without fear of retaliation from any company.
https://crtc.gc.ca/eng/contact/
If your issue remains unresolved, please contact the Commission for Complaints for Telecom-television Services (CCTS) for assistance. The CCTS is an independent organization dedicated to working with you and your telecommunications service provider to resolve complaints relating to your telecommunications services. Contact the CCTS
https://www.consumeraffairs.com/cell_phones/telus.html
Original review: Jan. 22, 2020. At the beginning of Jan/2020 I contacted Telus mobility and talked to Cecilia. I told her I have a cell phone (actually a flip phone) that I only use for emergencies.1.4/5(84)
https://www.telus.com/en/support/contact-us/escalations
When you log into your account you give us access to help you quicker. Otherwise, please fill out the form below. Are you looking for the TELUS CEO email address? The best way to have your concerns addressed is by submitting your issue to the TELUS Management Escalation Team.
https://globalnews.ca/news/2014647/complaints-obtained-from-crtc-illustrate-canadians-telecom-gripes/
May 24, 2015 · The CRTC said the complaint was outside its scope. Many of the gripes were about billing issues and were referred to the Commissioner for Complaints for Telecommunications …
https://www.telus.com/en/support/contact-us
Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Contact us for customer service support . Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. ... TELUS & CRTC Internet Code Internet Code, ...
https://crtc.gc.ca/eng/phone/mobile/
Make a Complaint. How to make a complaint about your mobile phone services online, by email and by phone. Phone Services for People with Disabilities. Handsets, message relay services (MRS), video relay services (VRS), and 9-1-1 services for people with disabilities. You …
https://forums.redflagdeals.com/get-what-you-want-telus-just-mention-crtc-complaint-2128874/
Sep 25, 2017 · get what you want from Telus, just mention crtc complaint if you have a bad plan, bill is too high, you are complaining about anything and want results with telus call the client care department, request to speak to a manager as they cannot help you, they do not have the right tools.
https://www.theglobeandmail.com/report-on-business/complaints-to-crtc-illustrate-canadians-frustration-with-telcos/article24582063/
May 24, 2015 · The CRTC said the complaint was outside its scope. Many of the gripes were about billing issues and were referred to the Commissioner for Complaints for Telecommunications Services. In one...
https://medium.com/public-letters/letter-to-crtc-re-telus-service-58035acc109e
Dec 06, 2016 · Telus’ neglect of their Lasqueti customers is causing harm and endangering lives, and the CRTC is coming dangerously close to neglecting their mandate as a regulator by blaming the victims of...
https://www.cbc.ca/news/business/koodo-telus-paper-bills-seniors-piac-crtc-1.4703338
Koodo, Telus’s discount wireless brand, is shifting entirely to e-billing, sparking complaints from customers, including seniors, who still want paper bills. In response, advocacy groups have ...
https://mobilesyrup.com/2018/06/14/crtc-investigating-rogers-bell-large-telecommunications-carriers-high-pressure-sales/
In fact, as of the Commission for Complaints for Telecom-television Services’ (CCTS) 2017-2018 mid-year report, Telus logged the fewest number of accepted complaints out of all of Canada’s national carriers. As of the 2017-2018 report, complaints against Telus counted for approximately 7.5 percent of all consumer concerns.Author: Sameer Chhabra
https://www.ccts-cprst.ca/
Resolving customer complaints about Canadian telecommunications and television services for over 10 years Introducing the Internet Code Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and …
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