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https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint
For complaints against NSW State Government Departments, please contact the NSW Ombudsman. For information about your consumer rights in relation to products and services that have been purchased from a NSW Government agency where the matter falls under the Australian Consumer Law (ACL), please visit our website: Repairs, refunds, and replacements
https://www.service.nsw.gov.au/contact-us/customer-complaints
Sydney NSW 2001; Complaints about our services. Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear timeframes.
https://www.service.nsw.gov.au/transaction/lodge-general-consumer-complaint
If you're a consumer or trader involved in a dispute relating to goods or services, and you've been unable to resolve the matter privately, you can seek advice from, or lodge a complaint with, NSW Fair Trading. They'll act as an informal negotiator, at no charge.You can lodge both general complaints and specific complaints online.
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://www.fairtrading.nsw.gov.au/help-centre/online-tools/complaints-register
As the NSW regulator responsible for protecting consumer rights, we receive around 45,000 online complaint forms and 40,000 phone enquiries annually. The Complaints Register lists businesses that have had 10 or more complaints lodged with NSW Fair Trading against them in one calendar month.
https://www.dentalcouncil.nsw.gov.au/make-a-complaint
for complaints about registered health practitioners or students in states other than NSW, contact AHPRA for complaints about unregistered health practitioners contact the Health Care Complaints Commission; for customer service or consumer complaints about issues such as requests for refunds or queries regarding billing, contact NSW Fair Trading.
https://www.usa.gov/consumer-complaints
Filing a Consumer Complaint. Find out what steps to take and who you should contact if you need to file a complaint against a company about a purchase.
https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
Allegations of criminal conduct must be referred to NSW Police. A number of other complaints must be referred to particular specialist areas of the department as specified in the School Community and Consumer Complaint Procedure and the Staff Complaints Procedure. ... reports publicly on the department’s complaint management program in ...
https://www.accc.gov.au/consumers/complaints-problems
The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business.
https://www.complaintsboard.com/coles-supermarkets-australia-b116077
Feb 15, 2020 · Coles Supermarkets Australia complaints and reviews. Contact information. Phone number: +61 398 293 111. Submit your complaint or review on Coles Supermarkets Australia.1/5(1.5K)
https://policies.education.nsw.gov.au/policy-library/associated-documents/School-complaint-procedure_AC.pdf
NS Department of Education School Community and Consumer Complaint Procedure www.dec.nsw.gov.au 1 Introduction 1.1 Purpose This procedure outlines how complaints will . be handled by the Department of Education 2. (the Department).
https://www.ombo.nsw.gov.au/training-workshops-and-events/our-workshops/complaint-handling-training
Complaint handling training. We offer a number of workshops to help increase your understanding of the complaint handling process and develop skills and strategies to effectively deal with complaints …
https://www.hpca.nsw.gov.au/complaint-outcomes-hpca
complaints about organisations that provide health services in NSW such as a hospital or clinic, complaints about registered health practitioners or students in states other than NSW complaints about unregistered health practitioners; customer service or consumer complaints about issues such as requests for refunds or queries regarding billing
https://www.customerservice.nsw.gov.au/
NSW Department of Customer Service. Open/Close Search Open/Close menu. Improving customer service Improving our laws Programs & initiatives Analytics, insights & information Technology services Search Search. Building great customer service for NSW. Now at Customer Service.
https://www.olg.nsw.gov.au/strengthening-local-government/supporting-and-advising-councils/directory-of-policy-advice/complaint-handling
A complaint is an expression of dissatisfaction with the council’s policies, procedures, charges, employees, agents or the quality of the services it provides. Routine complaints Councils should have processes in place for managing complaints that include the following features:
https://www.smh.com.au/business/consumer-affairs/the-most-complained-about-businesses-in-nsw-for-july-nsw-fair-trading-20160824-gqzub2.html
NSW Fair Trading reveals the most complained about businesses in NSW for July ... in the newly launched Complaints Register, from NSW Fair Trading. ... have 10 consumer complaints …Author: Lucy Cormack
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
Step 1 - Contact the seller or service provider. As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.
https://en.wikipedia.org/wiki/Department_of_Customer_Service_(New_South_Wales)
The New South Wales Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property …Department executive: Glenn King, Secretary
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